Professional Properties

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Claimed branch

4.0 589 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

G Google

Avoid. Cope and Co made excuses from day 1. I had continuous issues with my boiler, in which the contractors they hired did bad jobs, didn't fix it multiple times, left the loft a mess and were using my house to charge all their tools they …

Reply from Professional Properties: Hi Georgia. Thank you for your review. While we appreciate you sharing your views, it is important to correct a number of inaccuracies. … More

Péter Király Google

I've never rented through them and luckily I won't have to. I was shown 3 rentals by this company. …

Reply from Professional Properties: Hi Peter, Thank you for your review. 1st: It is very common for tenants to be in situ when properties are put on the … More

Archibald Lobon Google

travelled 40 miles for a viewing to find they couldnt get in the property these people are proper time wasters getting someone disabled to do an 80 mile round trip for nothing. …

Reply from Professional Properties: Hello Archibald. As you are aware, we could not gain access to the property due to the existing tenant leaving the key in the door - a genuine mistake that we tried to apologise to you for. We are not in the habit of wasting anyones time, … More

Morgan Walker Google

Not happy with how the people at this company work at all. They seem to care solely about money and lining their own pockets over doing the right thing and actually giving a damn about people. They fought to take all my deposit unjustly and …

Reply from Professional Properties: Hi Morgan, Thank you for your review. The hob was cracked during your tenancy as admitted by yourself and should have replaced straight away. However, it was agreed that this would be done when you vacated – you requested a copy of the … More

Joanna Raybould Google

My daughter and son in law have just had the worst experience from this company. Moved in to one of their rentals six months ago, house was filthy, they had to …

Reply from Professional Properties: Hi Joanna, Seeing as you have not had a direct rental experience with us, we will take the time to send correspondence over to the Tenants of the property to discuss further. We have actually come to an alternative agreement between both … More

Mehmet Şahin Google

Reply from Professional Properties: Hi Mehmet, please can you let us know the reasoning behind your 1 star review.

TRUTH Google

LEAVING AN 8 MONTH OLD GIRL HOMELESS, I CAN AFFORD IT BUT WANT A GAURANTOR WHICH IS IMPOSSIBLE, ABSOLUTELY DISGUSTING BEHAVIOR, SOMETHING NEEDS TO CHANGE!

Reply from Professional Properties: Hello Truth. Upon reading both this review and identical reviews that you have left on other letting agents profiles, I can only assume that, unfortunately, you did not meet the affordability criteria that we use when assessing the suitability of applicants.

Roger Google

I don't rent with this agent. But in the last 3 weeks I've put in dozens of applications online and multiple phone calls and seen no properties. …

Reply from Professional Properties: Hi Roger. Upon investigation of our systems, we have no leads registered under the name of ‘Roger’ within the last 2 months. Our processes require you to complete a qualification form to register your … More

Nita Google

Dreadful. Broken oven for over a year. Gaslighting me over a leaking chimney. Claimed it had been fixed. I proved it hadn’t on several occasions. Still didn’t get it fixed. …

Reply from Professional Properties: Hello Nita. There are a lot of inaccuracies in your review. The oven was fixed prior to the landlord moving to another agent and was only reported to us in April 24 which is not 'over a year' ago. With your property, the landlord undertook … More

David Aries Google

Reply from Professional Properties: Hello David. We have searched high and low in our systems to find your details to try and ascertain why you would leave such a review - albeit with no comments as to why.However, your name doesn't appear. … More

About Professional Properties

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Website: http://professionalproperties.co.uk

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