I rang today to sort out a problem with my rent that wasn't my fault the Mann in the office oren Lees was really rude to me shouted at me and asked if I had been drinking they also took months to fix my boiler and left me on the doorstep when the locks were changed and even if you think you believe someone should understand you you never speak to people like this. When I trained staff and customers I would never stop and say they were stupid for not getting it. Maybe that is the difference between the public and private sectors

Had a viewing of a house changed 3 times with last minute notifications leaving those looking to view the house waiting. It took over two weeks, only to be told the property had been taken and that our 4th viewing was cancelled (understandable). The agents became more agitated and spoke rudely as I became more impatient with being constantly cancelled upon. Such a shame for a nice property, only seem to value customers when they pay over £3000 a month for a property!

Quality of houses are bad. Electricals don't work properly, all interiors are very old and unhygienic. Instead of fixing the electricals and clean up they come up with all excuses to avoid addressing the issues raised by tenants during tenancy period. After moving out they try to grab as much as money from deposit for fixing the issues with our deposit money. Better to avoid them and any houses around DE22. Response to owner reply: please kindly look into the records. Tons of emails were sent for fixing the heater issue. Regarding quality of house. Yes we did sign inventory report. Your agents were smart enough to show only main items and after moving in we were able to find so much dirt in sofa and toilet.

They made it very difficult to organise a viewing and then stopped responding to my emails when organising a time for viewings.

This company is wery bad for all types people who need haous or flat don't think there will help you to find property

Forget about getting your deposit back even if you clean the property to the state it was before you moved in, they will still find a way to scam you out of your deposit. This is not very professional