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Professional Properties

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Claimed branch
4.0 589 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

J K Google

This place is just a waste. They ask for so much info such as passport credit score right to rent all before a viewing and when you send it over they stop answering your emails but they are quick to reply at the beginning but after you send …

Reply from Professional Properties: Hi Jay. Not sure if you have rented before but here is the current situation. Right to Rent and ID checks are a legal requirement. Landlords will always select the most suitable potential tenant for their property so a credit score is part … More
Linda Probert Google

Unfortunately my experience hasn't been good. You don't speak to a human and I was asked 3 times to complete a Profile even though I did it the first time. It took 3 days for someone to answer our enquiry to ciew a propery and we even …

Sophie Strnadelova Google

Professional Properties never reply to emails. Agency and landlord often said completely different things. Once I moved into the house it was in a complete mess and it took me and my housemates a week to clean. The worst kind of experience. Very unreliable and unprofessional.

Robert William Bell Facebook

Very unprofessional need to ensure you give them 6 months notice after your tenants leave. No visits to check on property a clear breach of contract. So your tenant hands in notice and they insist you need a separate notice and to carry on paying for 6 months. There advice if we can rent for you again for 6 months you can immediately give them notice DOH. My advice stay away ……

Mike Paul Evans Facebook

I rang today to sort out a problem with my rent that wasn't my fault the Mann in the office oren Lees was really rude to me shouted at me and asked if I had been drinking they also took months to fix my boiler and left me on the doorstep when the locks were changed and even if you think you believe someone should understand you you never speak to people like this. When I trained staff and customers I would never stop and say they were stupid for not getting it. Maybe that is the difference between the public and private sectors

Fazeel Shahid Google

One of the worst letting I had to deal with. I rented a flat for a year. When they did the inventory the member said due to covid restrictions its not wise to spend time going into the details we know what problems are with the property and …

Reply from Professional Properties: Hi Fazeel. You signed a property inventory on the day of move in which had no mention of any damp or broken drawers. You didn't inform us of these after you had moved in either. In this particular property, we prepare a final check out and … More
Fiona Durston-Smith Google

Had real trouble with PP when they took over from Birchover managing my property. Very poor communication (except for the spam mail shots). Had a leak in the house and it took them a week (A WEEK!!) to ring me to get my approval for a …

Reply from Professional Properties: Hello Mrs Durston-Smith. I'll try and be brief with my reply, however, I will respond to each point that you make. We took over the management of your property in January 19 ( 20 months ago). Looking at the notes and correspondence in out … More

About Professional Properties

Professional Properties office

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Website: http://professionalproperties.co.uk

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