Hello Amie. we've checked all of our records and systems and you don't come up as a tenant, an applicant, a landlord or any other status within our business. We do have someone with the same name as you as next of kin to an applicant who … More

Really sorry to hear this Daniel. This matter will be investigated at our end.

Hi Mr Balogun. So you give a 1 star review and accuse us of 'scamming' you out of your deposit ( I won't put any figures in this reply apart from stating it was 11% of your deposit that was withheld for cleaning and not all of it as you … More

As a letting agent working on behalf of a landlord, we have two objectives. Firstly, to keep the landlord and the property compliant with all current legislation. Secondly, to maximise the return on the landlords property investment; of … More

Hi Anthony. A few inaccuracies with your comments: 1. Firstly, you state that "they claimed for the damage..." as an agent, we take instructions from the landlord on what he/she wishes to claim for from the … More

Hello Lmx Kian. If you update your review to tell us your mothers name (as she will in our records as the landlord of the property) and property address then we can reply accordingly based upon our records. I can also then trace the 6 calls … More

Hello Mr Baden. I cannot find your name on our system to find out out which property this relates to and, therefore, can't look into this further. All viewings are essential to the sustainability of our business and I can assure you that … More

Here are our comments in response to your review: 'Quality of houses are bad' - with all due respect, you viewed the property and still decided to sign a tenancy. You also signed the ingoing inventory which stated that the property was in a … More