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Professional Properties

Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Not happy with how the people at this company work at all. They seem to care solely about money and lining their own pockets over doing the right thing and actually giving a damn about people. They fought to take all my deposit unjustly and …

review by Morgan Walker
Reply from agent

Hi Morgan, Thank you for your review. The hob was cracked during your tenancy as admitted by yourself and should have replaced straight away. However, it was agreed that this would be done when you vacated – you requested a copy of the … More
1.00 /5

My daughter and son in law have just had the worst experience from this company. Moved in to one of their rentals six months ago, house was filthy, they had to …

review by Joanna Raybould
Reply from agent

Hi Joanna, Seeing as you have not had a direct rental experience with us, we will take the time to send correspondence over to the Tenants of the property to discuss further. We have actually come to an alternative agreement between both … More
1.00 /5

review by Mehmet Şahin
Reply from agent

Hi Mehmet, please can you let us know the reasoning behind your 1 star review.
1.00 /5

LEAVING AN 8 MONTH OLD GIRL HOMELESS, I CAN AFFORD IT BUT WANT A GAURANTOR WHICH IS IMPOSSIBLE, ABSOLUTELY DISGUSTING BEHAVIOR, SOMETHING NEEDS TO CHANGE!

review by TRUTH
Reply from agent

Hello Truth. Upon reading both this review and identical reviews that you have left on other letting agents profiles, I can only assume that, unfortunately, you did not meet the affordability criteria that we use when assessing the suitability of applicants.
1.00 /5

I don't rent with this agent. But in the last 3 weeks I've put in dozens of applications online and multiple phone calls and seen no properties. …

review by Roger
Reply from agent

Hi Roger. Upon investigation of our systems, we have no leads registered under the name of ‘Roger’ within the last 2 months. Our processes require you to complete a qualification form to register your … More
1.00 /5

Dreadful. Broken oven for over a year. Gaslighting me over a leaking chimney. Claimed it had been fixed. I proved it hadn’t on several occasions. Still didn’t get it fixed. …

review by Nita
Reply from agent

Hello Nita. There are a lot of inaccuracies in your review. The oven was fixed prior to the landlord moving to another agent and was only reported to us in April 24 which is not 'over a year' ago. With your property, the landlord undertook … More
1.00 /5

review by David Aries
Reply from agent

Hello David. We have searched high and low in our systems to find your details to try and ascertain why you would leave such a review - albeit with no comments as to why.However, your name doesn't appear. … More
1.00 /5

Poor comms and slow in providing deposit feedback. No issues with disputing deposit values just slow and painful process.

review by Ben Mawbey
Reply from agent

Hi Ben. The deposit return process is dependent upon 4 parties. Agent, Landlord, Tenant … More
1.00 /5

Homeowners: If you share a boundary or live next to a Tenanted property that this company represents, we feel for you. They do not care about legal responsibilities, and managed to ruin neighbourly relations within a couple of months of …

review by Joshua Palmer
Reply from agent

Hello Josh. I have looked into this in detail and reply as follows. Firstly, we are a letting agent whose role it is to manage the property and the tenancy on behalf of the landlord. We are not authorised or required to get … More
1.00 /5
04.08.2023

Professional Properties do not care about tenants and will do whatever landlords ask to keep them happy. They entered my home without informing me to conduct viewings . when I reported repairs they said we can't make the landlord fix them. They were never done. I reported the garden decking it was rotten, slippery and my son fell over and hurt himself. The patio door was unfixed for the whole of my tenancy and I was anxious of being burgled or attacked. I cleaned the home before leaving and they still tried to withhold my deposit but I disputed it and the aducators awarded my deposit back to me. As requested, I complained in writing and nothing was done. I feel so sorry for new tenants and I would strongly suggest to use any other letting agents as my experience with Haart was excellent.

review by Maar Tell 04.08.2023
Contact details
Sales Phone:

01332 300100

Sales Email:

enquiries@professionalproperties.co.uk

Lettings Phone:

01332 300100

Lettings Email:

enquiries@professionalproperties.co.uk

Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

About

Website:

http://professionalproperties.co.uk

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

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