Professional Properties
Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21
Claimed branch
4.0
589 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Professional properties are an extremely expensive company, however their signing on board is quick and professional. Despite this their group property management is extremely slow and their fees are still ridiculously high. The new …
Persistent rudeness on the phone, poor maintenance, property in bad condition on handover with paint pots, wallpaper and tools scattered around the house. Claimed the property had been 'professionally cleaned' and kept half our deposit! Renter beware.
Theyll take your money with big smiles and charge you a £120 admin fee per person for the privilege. When it comes to getting it back though, don't be shocked if it takes forever. They're too busy taking other peoples money to care about you. Don't bother asking for any kind of help from these imbeciles either. It's not that they won't help, they can't because they're completely inept.
Theyll take your money with big smiles and charge you a £120 admin fee per person for the privilege. When it comes to getting it back though, don't be shocked if it takes forever. They're too busy taking other peoples money to care about …
Refused to return deposit after denying us a place to live in. Communication is a mess. Refusing to respond to a detailed email requesting refund.Do not work with them!!!
Had a call that we got property. Let my kids know that we move in to the new home. After 10 min had a call from another agent saying that we don't have this house. …
Reply from Professional Properties: Hi Igors, thank you for your review. Unfortunately human error occurs in every industry, something processes cannot account for. As soon as our team became aware you were called back straight away apologising for the error. We appreciate … More
I had a very unpleasant experience with Cope & Co Letting Agency. The main issues I encountered were: …
Reply from Professional Properties: Hi Cristian,
The issues you have reported are not maintenance issues, they are cosmetic … More
Avoid this agent. They are new and unprofessional. Have no clue what they are doing
Reply from Professional Properties: Hi Siobhan. Thank you for taking the time to leave a review. We have to admit, it’s quite impressive to form such a strong opinion about our service when you don’t appear anywhere on our client database. Feedback is more useful when it … More
Accepting an offer and then retracting it a few days later to go with someone else is highly unprofessional and disappointing. Due to this experience, I will no longer be using your services in the future. …
Reply from Professional Properties: Hello Yamilet. In this instance, the seller received a higher offer after initially accepting yours. As agents, we are legally and professionally obliged to act in our client’s best interests and follow their instructions. The decision to … More
About Professional Properties
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
Website: http://professionalproperties.co.uk