Not happy with how the people at this company work at all. They seem to care solely about money and lining their own pockets over doing the right thing and actually giving a damn about people. They fought to take all my deposit unjustly and didn’t succeed thanks to DPS. I stupidly gave them more than I should and of course they’re not going to do the right thing and give me the extra I gave them to replace a hob which cost significantly less than what I gave them. Which is essentially robbing someone. Update to reply: No it wasn't fair, even the adjucator agreed you'd tried to take way more than necessary, which was not justified at all, hence why you didn't win the case. I agreed to pay for the hob (even though it was an accidental damage caused by a plate falling out of the cupboard due to them being too shallow) you took an extra £50 on top of £312 toward this cost I'd already paid, are you paying me this back which is rightfully mine? No you've just taken it. Then try and charge me to replace a sink for simple wear and tear and random other costs that you lost at getting. You want to take money from others to put yourselves in a better position financially, even if it means taking from others unjustly to do so. Disgraceful.