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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Upon arrival the man came downstairs I said hello he said what are you here for again? Quite rude in the way he spoke. Take him out of the picture everyone else was pleasent. The building is structually inept

Reply from agent

Hello Damien. I have emailed you separately to find out which member of our staff you dealt with as we won't tolerate rudeness to our clients. Not sure there is anything we can do about the structure of the building!

2.00 /5

Things were perfectly fine at the start, but the tone shifted quite noticeably by the end. Once I handed in my notice, it felt like I was just something to move along quickly, simply because I was no longer a customer. The end of the …

Reply from agent

Hi Kat, thank you for your review. The move-out process cannot be rushed. Upon receipt of the notice we issue a document confirming the move-out process which is around 1 month in advance of you vacating, this provides all information … More

2.00 /5

Becky was extremely helpful and prompt to respond during my house purchase from Cope and Co - thank you. However I cannot rate higher than a 2, as I was not provided with all of the …

2.00 /5

I have never rented from them, but I had a viewing with them the other day for three student studio flats in the same block. The flats themselves weren't too great, hadn't been cleaned and and it smelled of damp. However the biggest red …

Reply from agent

Hi Fiona. You didn't end up renting through us so your 2 star review is based purely on your assumption that our representative entered a tenanted property without permission. Our representative contacted our office from site and they … More

2.00 /5

They privately handed my tenancy back to the landlord, I didn't find it until I needed some maintenance assistance

Reply from agent

Hi Hardly. A tenancy agreement is always between you and your landlord so don’t see how we can ‘hand it back’. If the landlord decides to change the level of management service with us and … More

2.00 /5

Lack of communication

2.00 /5

Professional properties are an extremely expensive company, however their signing on board is quick and professional. Despite this their group property management is extremely slow and their fees are still ridiculously high. The new …

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available