Professional Properties
Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21
Claimed branch
4.0
589 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Closed today although website shows as open
Upon arrival the man came downstairs I said hello he said what are you here for again? Quite rude in the way he spoke. Take him out of the picture everyone else was pleasent. The building is structually inept
Reply from Professional Properties: Hello Damien. I have emailed you separately to find out which member of our staff you dealt with as we won't tolerate rudeness to our clients. Not sure there is anything we can do about the structure of the building!
Things were perfectly fine at the start, but the tone shifted quite noticeably by the end. Once I handed in my notice, it felt like I was just something to move along quickly, simply because I was no longer a customer. The end of the …
Reply from Professional Properties: Hi Kat, thank you for your review. The move-out process cannot be rushed. Upon receipt of the notice we issue a document confirming the move-out process which is around 1 month in advance of you vacating, this provides all information … More
Becky was extremely helpful and prompt to respond during my house purchase from Cope and Co - thank you. However I cannot rate higher than a 2, as I was not provided with all of the …
I have never rented from them, but I had a viewing with them the other day for three student studio flats in the same block. The flats themselves weren't too great, hadn't been cleaned and and it smelled of damp. However the biggest red …
Reply from Professional Properties: Hi Fiona. You didn't end up renting through us so your 2 star review is based purely on your assumption that our representative entered a tenanted property without permission. Our representative contacted our office from site and they … More
They privately handed my tenancy back to the landlord, I didn't find it until I needed some maintenance assistance
Reply from Professional Properties: Hi Hardly. A tenancy agreement is always between you and your landlord so don’t see how we can ‘hand it back’.
If the landlord decides to change the level of management service with us and … More
Lack of communication
About Professional Properties
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
Website: http://professionalproperties.co.uk