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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Persistent rudeness on the phone, poor maintenance, property in bad condition on handover with paint pots, wallpaper and tools scattered around the house. Claimed the property had been 'professionally cleaned' and kept half our deposit! Renter beware.

2.00 /5

Theyll take your money with big smiles and charge you a £120 admin fee per person for the privilege. When it comes to getting it back though, don't be shocked if it takes forever. They're too busy taking other peoples money to care about you. Don't bother asking for any kind of help from these imbeciles either. It's not that they won't help, they can't because they're completely inept.

2.00 /5

Theyll take your money with big smiles and charge you a £120 admin fee per person for the privilege. When it comes to getting it back though, don't be shocked if it takes forever. They're too busy taking other peoples money to care about …

1.00 /5

I had a very unpleasant experience with Cope & Co Letting Agency. The main issues I encountered were: …

Reply from agent

Hi Cristian, The issues you have reported are not maintenance issues, they are cosmetic … More

1.00 /5

Had a call that we got property. Let my kids know that we move in to the new home. After 10 min had a call from another agent saying that we don't have this house. …

Reply from agent

Hi Igors, thank you for your review. Unfortunately human error occurs in every industry, something processes cannot account for. As soon as our team became aware you were called back straight away apologising for the error. We appreciate … More

1.00 /5

Avoid this agent. They are new and unprofessional. Have no clue what they are doing

Reply from agent

Hi Siobhan. Thank you for taking the time to leave a review. We have to admit, it’s quite impressive to form such a strong opinion about our service when you don’t appear anywhere on our client database. Feedback is more useful when it … More

1.00 /5

Accepting an offer and then retracting it a few days later to go with someone else is highly unprofessional and disappointing. Due to this experience, I will no longer be using your services in the future. …

Reply from agent

Hello Yamilet. In this instance, the seller received a higher offer after initially accepting yours. As agents, we are legally and professionally obliged to act in our client’s best interests and follow their instructions. The decision to … More

1.00 /5

Avoid. Cope and Co made excuses from day 1. I had continuous issues with my boiler, in which the contractors they hired did bad jobs, didn't fix it multiple times, left the loft a mess and were using my house to charge all their tools they …

Reply from agent

Hi Georgia. Thank you for your review. While we appreciate you sharing your views, it is important to correct a number of inaccuracies. … More

1.00 /5

I've never rented through them and luckily I won't have to. I was shown 3 rentals by this company. …

Reply from agent

Hi Peter, Thank you for your review. 1st: It is very common for tenants to be in situ when properties are put on the … More

1.00 /5

travelled 40 miles for a viewing to find they couldnt get in the property these people are proper time wasters getting someone disabled to do an 80 mile round trip for nothing. …

Reply from agent

Hello Archibald. As you are aware, we could not gain access to the property due to the existing tenant leaving the key in the door - a genuine mistake that we tried to apologise to you for. We are not in the habit of wasting anyones time, … More

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available