Very good professional service when they helped me in buy a house. Katie has been very good and prompt at communication

There was a mix up with the keys for my building surveyor to gain access to the property which caused a reschedule for the survey, which I believe was due to an office relocation. Not great, but these things happen! The team were always happy to answer questions and chase up the vendors solicitors for me. A very friendly and professional team.

Dear Team MY star ratings for the service i have encountered during my time with your property estate is directed to Hannah. Initally my the liason with Belvoir was hard going but, Until i spoke with Hannah. Hannah has been extremely helpful, she goes the extra mile and pro active with communication liason. Hannah's interaction and mannerisms are on point, she has a great sense of humour. I always find pleasure speaking with Hannah who is definitely a fantastic assett to Belvoir. I wish Hannah all the very best in here career. Gaynor

At times slow to communicate regarding progress or otherwise once a buyer had been found

At least let me know that the property I expressed an interest in is no longer available! I get it, it's up to the landlords discretion of who they want in, but I enquired as soon as a property went onto the market, I called and was told to speak to Jack, he then told me it was vacant, what that fast? I thought you was getting the place refurbished as your own email states that when you emailed it to me and that once you have keys, you will let me know. YET NOT even a week later you tell me it's been taken. Other estate agents always call or email me whether I'm successful or not. I have already emailed you today regarding the property if you can check emails. Guess I will try elsewhere