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Belvoir - Wolverhampton

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Belvoir - Wolverhampton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

Rang up a couple of times to enquire about some houses, the person on the phone had a very horrible attitude and hung up the phone many times without letting me finish what i was saying. Not professional at all. Rude staff. Not recommend at all.

review by Amazing Noors

Reply from agent

Good Afternoon, Greatest apologies you are not 100% satisfied with our services. Please contact myself direct with relation to the property of interest i will be happy to assist. Robert Beech 01902 719 888 robert.beech@belvoir.co.uk

1.00 /5

I rang up about a property to let on Friday afternoon and got booked in for the following Thursday at 5.30 gave all my details and then realised I had given the wrong mobile number by accident so rang back the following day to change my number and was told I wasn’t booked in for that time as they “don’t do late ones” I was booked in for Tuesday at 3pm which I would never of booked as I’m at work so went to cancel it as didn’t like the attitude of the staff member on the phone but then he hung up on me instead. So rude and very argumentative think I had a lucky escape!

review by Katie Sanford

Reply from agent

Hello Katie, Sorry to hear about the above, if you could send me your contact details to discuss further, my email address is michael.warke@belvoir.co.uk. We do viewings up until 6pm and have a viewing booked for a property at 17:30 on Thursday just not in your name. I would be happy to discuss further. Thank You. Michael 27th January 23 Hello Katie, I have not had an email or call, we do not have your details to call you so if you could please call me on 01902 267115 or send me an email it would be appreciated. Thank You Michael

1.00 /5

Pretty poor experience with belvoir, we had been renting for 7 years from them and I don’t have any positives. The lack of communication is awful, unless they want something from you. On more than one occasion we have spoken to someone from the office who have said they would get back in touch regarding our enquiry, for us to have to keep chasing. Don’t expect any deposit back from them, they clearly don’t take proper inventory upon handing the house over. Aren’t clear on expectations regarding decorating and to top it off use the problems logged with them (that hadn’t been resolved) against us on departure.

review by Beth

Reply from agent

Hi Beth, Unfortunately there were a number of issues when you left the property, the inventory didn’t match the checkout report therefore we had no option but to take the required action.

1.00 /5

enquired about renting a property which was advertised, they never call or email you back. discusting company.

review by Mutahir Uddin

Reply from agent

Hello Matrix, Hope you are well! I am sorry to hear about the below, could you please contact me on 01902 267115 or send me further details so I can investigate and come back to you. Have a lovely weekend. Thank You Michael 27th June 22 Hello Matrix, I have not heard from you if you could please send me your details to Michael.Warke@belvoir.co.uk I will make contact. Thank You.

1.00 /5

If you do decide to rent with these, I suggest you only deal with Michael and no one elseNegativeProfessionalism

review by Luna “Aeva” Elenby

1.00 /5

Don’t do repairs, don’t return phone calls or respond to emails. Been waiting 4 months for repairs to be carried out.

review by Mark Davies

1.00 /5

Left with black mould they won't sort trying to end tenancy and they want me to sort black mould for other tenants they aren't arranging convenient appointments for new tenants as partner works nights and me days I'm heavily pregnant and they don't care I'm in tears as I right this

review by barbara Moore

Reply from agent

Hello Barbara, I am sorry you have found the need to wright this review, I fully understand that you are upset however we are only trying to do our job to help you and the landlord. Regarding the damp we have had a damp company go to your property, they have advised that the damp at the property is condensation which should be managed by you, condensation is formed when the building is not heated and ventilated correctly, I am happy to discuss further with you. You have given notice to move out of the property, as per the tenancy agreement it states you will allow prospective tenants to view the property during the last month, we appreciate that tenants work and all we were asking was for days and times you would be available to show people around in order for the property to be re-let for the landlord. If you wish you are too busy and would prefer us to conduct the visits while your working this can be arranged. If you would like any further information please feel free to call me on 01902 267112. Thank You Michael

1.00 /5

Not very good sales people don't get back to you .to let you know if you have got the place or not

review by Bryn Morris

Reply from agent

Hello Bryn, I am sorry you felt the need to leave the review, I know you have spoken to Jack who has spoken to you and updated you as to why you could not rent the property. If you would like to discuss further please call me on 01902 267115 or send me an email michael.warke@belvoir.co.uk.

1.00 /5

Do not rent a property from this lettings company as they speak to and treat tenants like dirt. The worst lettings company in the UK in my opinion

review by David

Reply from agent

Dear David, I am sorry to hear the below, if you would like to send your details to me I will call to discuss, My email address is Michael.warke@belvoir.Co.uk Thank you Michael

1.00 /5

After making an appointment to view a house, we arrived early to find no one there being told our appointment was 15 minutes earlier than I had been told over the phone when we declined to come back again on a different day I was spoken to so rudely by Heidi saying "you obviously don't like the house that much" not a professional way to speak to anyone avoid selling your house through these at all costs as I will never look at another house being sold by them no matter how much I like it!!

review by Rachel silvester