Hello Tracey, We are sorry that you have found the need to give us a negative review. The property has been taken off the market for the agreed timeframe and you still had not returned all the paperwork to the referencing agency. The landlord agreed an extension and still the paperwork was outstanding. We did everything we agreed to, we did everything we could however the paperwork was taking too long to complete, the referencing company would not pass your application and without this we will not move forward.

Hi Adam, We are sorry the clerk arrived late for the appointment, and we are sorry the landlord decided to sell the property. If you wish to discuss further please call me on 01902 267111. As an agent we did everything we could. All the best in your new home. Thank you, Michael

Hello Lisa, It is unfortunate that you have taken the time to write this review, I can only presume you are not aware of all of the information. We have done everything we can to assist and help the tenant of the property, we are certainly not trying to take any money that would not be lawfully due. We of course cannot go into detail but providing the tenant consents we would be happy to speak with you and explain the situation. As an agency we have tried to help and your relative is actually in a better position financially then he would have been should we not tried to help. Hopefully we get the opportunity to speak so we can explain. Kind Regards Michael

Good Afternoon, Greatest apologies you are not 100% satisfied with our services. Please contact myself direct with relation to the property of interest i will be happy to assist. Robert Beech 01902 719 888 robert.beech@belvoir.co.uk

Hello Katie, Sorry to hear about the above, if you could send me your contact details to discuss further, my email address is michael.warke@belvoir.co.uk. We do viewings up until 6pm and have a viewing booked for a property at 17:30 on Thursday just not in your name. I would be happy to discuss further. Thank You. Michael 27th January 23 Hello Katie, I have not had an email or call, we do not have your details to call you so if you could please call me on 01902 267115 or send me an email it would be appreciated. Thank You Michael

Hi Beth, Unfortunately there were a number of issues when you left the property, the inventory didn’t match the checkout report therefore we had no option but to take the required action.

Hello Matrix, Hope you are well! I am sorry to hear about the below, could you please contact me on 01902 267115 or send me further details so I can investigate and come back to you. Have a lovely weekend. Thank You Michael 27th June 22 Hello Matrix, I have not heard from you if you could please send me your details to Michael.Warke@belvoir.co.uk I will make contact. Thank You.

Hello Barbara, I am sorry you have found the need to wright this review, I fully understand that you are upset however we are only trying to do our job to help you and the landlord. Regarding the damp we have had a damp company go to your property, they have advised that the damp at the property is condensation which should be managed by you, condensation is formed when the building is not heated and ventilated correctly, I am happy to discuss further with you. You have given notice to move out of the property, as per the tenancy agreement it states you will allow prospective tenants to view the property during the last month, we appreciate that tenants work and all we were asking was for days and times you would be available to show people around in order for the property to be re-let for the landlord. If you wish you are too busy and would prefer us to conduct the visits while your working this can be arranged. If you would like any further information please feel free to call me on 01902 267112. Thank You Michael