Prospect - Maidenhead

I usually don't write reviews unless the service has been brilliant, but in this instance the service was so bad I'm going to write a review and hopefully they will feel the need to improve their service. …

They could not be less professional, and insist on tying their hands behind their backs using the useless GoodLord web site for references. Most renters require 30 times the monthly rent. If you're shopping for a house at 3,000 pm, …

We had a great experience with Angel and the rest of the Maidenhead team. We were kept informed with regular updates. Very Friendly, efficient and professional. I wouldn’t hesitation to approach Prospect for their services again. Thanks

Enquired about a property to be told it's under offer. A week later the property still had not been updated so enquired again, it's now had an offer accepted. Property still not updated on online portals, showing as available. This is against Rightmove rules and the agent is doing it to get more exposure.

The lettings team are awful. Uncommunicative, discourteous and, ultimately, incompetent. We'd heard good things about Prospect but were very disappointed (I think it's a new team now or something). Maybe it was just our experience but be warned. We will not be using them again.

I would say zero star! Maidenhead branch took details twice in different months never bothered to come back. Only time i got such experience from estate team.

Awful to rent through.... o Absolute nightmare referencing process (they use "Goodlord" - check their GENUINE references on Trustpilot). …

Terrible service. We were in a chain with Prospect estate agents. Paul and Beth lied to us the whole sales process about the length of the chain, right up to the day we thought we were going to exchange. After a lengthy 6 months, the sale has now fallen through. Worst estate agents I have dealt with over the years.

Absolute liars!! Kept a whole chain in the dark about the true extent of the chain length as claimed it was “in their clients best interests” it really wasn’t and now after months of being fed lies the chain collapsed due to their lies. Stay well clear of this company they will cost you time, money and health issues.

My worst experience with renting. Although I did not have too many problems with the first property I rented via prospect, it was with the second property where I experienced their true nature of being unreliable and unprofessional. The …