Awful to rent through.... o Absolute nightmare referencing process (they use "Goodlord" - check their GENUINE references on Trustpilot). o Moody letting agents. o Terrible at coordinating property maintenance (simple fixes took 6 months). o Try and pressure you to sign up to another full year, even when you're nowhere near the end of your tenancy. o Insist upon direct debit for rent (signifying 0 trust, and totally pointless as I could just cancel it if I wanted). Will never deal with this lot again and you should go elsewhere too - I've rented through several agents before who were actually pleasant to deal with.