Prospect - Maidenhead

Very disappointed, I was a buyer dealing with them(calls himself Jon). First they turned up late for the viewing , more than half hour. I had to wait outside in the cold with a baby. Next were their shady dealings. At every conversation the …

So, if their slow response and lack of communication and compassion wasn't bad enough, when my purchase fell through and Matt said "it's frustrating for me to you know, I now don't get paid" They also didn't bother to tell anyone else. My solicitor continued to try doing some work, until I called to discuss my next move, they had NO IDEA the sale had fallen through! Can't even do that part of their job - let alone the next bit! I have now not had any follow up calls or heard ANYTHING back from them to see how I'm doing with my search. The least I expected was a phone call to find out what I was looking for and to be on their mailing list. But instead, despite phoning them to complain about this, I still have no returned phone calls! USELESS! AWFUL company! Stick to the big guys or doing the work yourself, don't deserve the money they are paid! I guess this is what happens when a company employ young men who don't give or have any idea about customer service!

Camberley branch are useless liars. I'm not wasting my time on here explaining everything they did as there was so much. Avoid this company as they cannot be trusted!