My worst experience with renting. Although I did not have too many problems with the first property I rented via prospect, it was with the second property where I experienced their true nature of being unreliable and unprofessional. The initial viewing itself had problems since the agent did not have the keys and I had to wait for 15 min after arrival. During the viewing the agent tried to convince me that the place was really amazing and had absolutely no problems. And as soon as I agreed to take it, they made me pay the holding deposit immediately and ASAP (most people have probably experienced this). The second sign of unprofessionalism was when I wanted to sign the contract and get things done, on top of them changing the moving date, I had to chase them daily for the contract, which was only provided during the last day before moving in. Notice the contrast when they want the money vs when a tenant wants to get things done. However, this was nothing compared to what I went through after that. I was later told by the landlord when I moved in after signing everything, that the housemate was crazy and had harassed a previous housemate who left due to that. There was no mention of this during the viewing and also during the weeks in between just before I moved in. So my advice is that these agents come with an agenda, which is solely to sell these places and really don't care about the wellbeing of the future tenants, so please do not believe everything that they say and be extra careful before you agree to anything.NegativeResponsiveness, Quality, Professionalism, Value