Absolutely hopeless ! Wasted time trying to photograph my passport numerous times. Kept rejecting as blurred. Will try another Estate Agent, if they insist that I use Thirdfort.

I found the app was unable to cope with my circumstances. 2Mb document upload limit is too small. Poorly designed and implemented. The app has too many steps/prompts for each task. It makes illogical requests and is overly intrusive. I do not recommend this app.

I turned up today looking to purchase/rent a flat and the entire shop was closed and no one was answering their phone. The only thing Dynamic about this company is their unpredictable opening times.

On a phone call by one of the Directors of the company I was told that "old people as they get older don't look after their houses to give me an excuse as to why the house was in such a bad condition. They never told me that they never visit the houses in person themselves before I purchased it. I later found out after house purchase that they don't visit the house themselves and give keys to a third party of a keyholder so to me the person must of lied to me to keep me interested within the property and not to put me off. Also When I was on the call to him and he's telling me old people look after their houses am thinking has this guy even been to the property himself ? He obviously cant off and he's telling me that rubbish info over the phone. I wasn't even able to get a second viewing on the property to think twice before purchase. Any complaint I make gets battered down by their own excuses by the estate agents. Don't look to buy from them especially if their not local agents who are able to get you a second or third viewing before you commit to bidding before purchase. They never really apologise to me and like any other estate agents all they want is to buy and sell properties to make money even if the customer is not happy they are not bothered as long as they got the property sold off they don't care what they tell the customer on the phone as long as they get their money. I told them to listen to the call on my complaint and they tell me their phone calls aren't recorded so anyone can say any rubbish and false information like one of the so called Directors did to me and it can be traced back

Sent through a raft of information and they couldn’t even send a summary of what was discussed. Poor really.

Lead Hero contacted me and wanted to present their system. I thought I'd give it a listen, especially since the man who scheduled the appointments was really nice on the phone. Today, Mr. Kießling called me and was anything but friendly. The conversation started with a discussion, at which point I asked Mr. Kießling if he wanted to continue the discussion or present the system as previously promised. Mr. Kießling then ended the call. My experience with Lead Hero has therefore been very negative!

Like a lot of companies very good until you get a problem then they don’t won’t to know. Disappointed to say the least. Still plenty of other auctioneers.

You will be short changed from this auction house.

Worst company to deal with as an ex employee, trying to get any response from head office is an absolute farce, they say they will return your calls ASAP, but never do, I call and they can not put you through to the person that is dealing with the enquiry, so overall, really bad service, and no way of getting any answers from them at this point in time, It has taken 3 weeks so far for any form of response and still none forthcoming, if this is the state of the admin for employees and ex employees, I hope it is better for paying clients....

I wouldn't recommend this Estate Agent.They do not respond to repairs,even when you pay the rent regularly.