Emmanuel 9 out of 10. The system 1 out of 10……..

Avoid at all costs. They're slow, ignore you, dont update you, dont follow their procedures, etc. …

Not great, tried on x3 different devices. Lots of errors, time consuming. Just would not work for me. Needs looking at

Poor app not user friendly; time consuming, full of errors and glitches, making what should be a straightforward process stressful and frustrating. All through the process the app malfunctioned on both my iphone and ipad. Thankfully the staff were apologetic and helpful as they had to reset/fix from their end multiple times so also making more work for them. The app needs further work and development to work as it should.

If you can, avoid using Move with Us at all costs - it was an absolutely appalling service. The correspondence was always with someone different, information never got passed on properly, was always reassured we would be contacted and never were. The list could go on but we were stunned by the incompetence.

As first-time buyers, we expected guidance and clear communication throughout the process — unfortunately, our experience with Your Move Midsomer Norton was the opposite. The agent we dealt with was extremely pushy from the start, and when it came to making an offer, the communication was almost nonexistent. We received no real updates on the progress of our offers and felt completely left in the dark. It also felt as though our lack of experience was taken advantage of rather than supported, which was incredibly disappointing. The whole experience came across as unprofessional and ultimately put us off buying the property altogether. Based on this experience, we would never buy or sell through Your Move Midsomer Norton.

Very difficult to complete, absolutely no help, phone line constantly on hold

Disgusting and Offensive Treatment We jumped through hoops to meet their ridiculous deadlines, got absolutely …

This company was engaged by Co-Op Legal to deal with the sale of my late mother's house as part of their probate administration. Absolutely shocking, sat on emails from the buyer for a week and changed caseworker on us without advising us. Never Again! We will be feeding back to Co-Op on their poor choice

this is a very difficult, non-user-friendly and unnecessarily time-consuming app. with very poor accessibility if you have any difficulty operating a smart phone. the process and document uploads required would be far easier/quicker if there was a computer desktop version of the app.