Viewing properties with Ferndown was always friendly yet professional, taking Covid restrictions into consideration. I felt our agent was friendly without being pushy. Once we'd decided to purchase we were passed to a different rep who was always sure to keep is in the loop every step of the way, either via email or a phone call. We were able to contact and get a speedy response and have even had things sorted post completion. Highly recommended.
Recently purchased my first home through Ferndown Estates and the service provided by Alex the agent and Charlotte the sales progresser was second to none. I was kept up to date throughout the whole process and any issues raised were dealt with in a professional way and timely manner. It was a pleasure to deal with them both and cannot say thank you enough for getting this sale completed so quickly. Alex also went above and beyond and delivered my keys direct to my workplace on completion day as I was unable to get there during office hours due to work commitments. THANK YOU BOTH! :) Will defiantly come back to yourselves for any future property purchases/sales.
I have recently purchased a property through Ferndown Estates, and I cant recommend them enough. The staff at every point of my journey have been proffesional, kind and very efficient. The customer service skills displayed by all the staff members was breath of fresh air after 6 months of dealing with other local agents. Wish I could give them 10*s.
I was a first time buyer and everyone I had contact with were so helpful. From the very start of showing me the property, to chasing up the sellers solicitor (this happened a lot) I can not fault them as estate agents, really friendly and responsive. Never have to wait long for a reply. Special shout out to Charlotte, who looked after me, she was always so friendly and helpful. I could not have asked for anything more.
I have worked with Ferndown for over ten years, Purchasing, Letting and Selling. They cannot be faulted, All the staff are so pleasant and helpful and there is always a cheery welcome and manner with every phone call and contact. Nothing is too much trouble and all potential problems are sorted quickly and efficiently in a very professional way.by a group of people who obviously enjoy working together and providing an excellent end product. Top Marks for a Top Team
After months of trying to sell our business through commercial property sellers with no success, we approached Ferndown estates, who are local to us, they were very proactive and very quickly found us a interested party. The sale was complicated, however, Ian from Ferndown kept us informed every step of the way. We highly recommend Ferndown and thank Ian and the team for a great job. Well done. Micky and Rachel
Ferndown Estates have been managing our rental property for the last 18 months and we are extremely happy with the level of service from them. Regular checks of our property with photos provided puts our minds at ease, after a bad experience with a tenant while managing it ourselves, our new tenant (found by Ferndown) is settled, happy and keeping the property looking lovely. Thankyou Ferndown team!
Thelma dealt with my rental property brilliantly, after a really bad experience with our previous letting agent who ended up costing us a fortune for a tenant that was in 5 months. Thelma sat and listened to what we wanted, explained the process and was a lot cheaper that the other cowboys. Highly recommended thoroughly professional. Our new tenants also said the experience was a lot smoother for them than their previous nightmare. We will not be going else where now. Thank you Thelma & the team
I can highly recommend Ferndown Estates, who have sold our property against all the odds, very professional, kept us informed all the way through the process. I cannot recommend them highly enough. Will definitely be using them again. Many thanks to Ian, Louise and the team. Kind regards Ann & Chris
Sam Adam and the team from the off were spot on. When solicitor's were dragging there heals all through the chain I must say Sam in particular was relentless in getting things back on track. If your looking for an estate agent to deal with your property Ian and his team are for me first choice, I have had the pleasure of dealing with them on three separate occasions now and have always received a first rate service.
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.