I can not put into words how amazing Ferndown Estates are, even with a particularly difficult house purchase, from start to finish the team were incredible. From arranging the original viewing, then letting us set up a half an hour second viewing after our offer was accepted so we could show our parents the property (this was particularly important to us being first time buyers) and all the support throughout the difficult process. I truly believe if it was not for Charlotte being so amazing and hands on we would still not be in our house now. It was a particularly difficult house purchase and Charlotte was always there for me to have a rant and cry down the phone (sometimes sad tears but eventually happy tears!) She constantly kept the pressure on to both solicitors, working so hard to ensure progress was being made, and was always the first to call me with updates so we could ensure everything got done as quick as possible. We are eternally grateful for all you did Charlotte as you are the reason we are now sat happy and well in our first ever home. And I genuinely already miss speaking to you regularly for a chat as you managed to always reassure me in the lowest of times when I thought the house purchase was never going to go through!! I would recommend Ferndown Estates to anyone and if we are to ever sell our house we know instantly that we will want to use Ferndown Estates. 100% recommend!!

Great service from Ferndown.. Full accompanied open house viewings on day one, multiple offers on the first day, all viewers were vetted for affordability before viewing .. Charlotte Lees was an absolute star, she worked incredibly hard on my behalf constantly pushing the buyers solicitors.. HIGHLY RECOMMENDED!

We have rented a property from ferndown for over 7 years and they have always been fantastic to us. Whenever they was a problem it was done with speed and haste. The girls in the rental team are a credit to the estate agent. The only reason we are leaving our current property as we are moving to a bigger property. Cannot fault ferndown and would highly recommend them to anyone who was wishing to rent with them in future

We had a very good experience with Ferndown and they will definitely be our first option for future deals. Staff team is very friendly and always wanted to help, the visits are extremely punctual and all questions were solved promptly.

Adam and Louise were so helpful, we were buying a property through Ferndown Estates and they were always professional and polite. Whenever we had questions or weren't sure what the next steps were, Louise was always on hand to answer. Would highly recommend!

I would like to thank Ferndown Estates and their team for selling my late mom's house in this difficult time. In the end it was sold quite quickly they did a brilliant job would recomend Ferndown Estates anytime. Thank you Neil.

What a Journey selling my fathers property but we got there in the end! A big thankyou to the team at Ferndown. Charlotte who has been my point of contact has been amazing checking in with us on a regular basis which was really appreciated.

We absolutely fell in love with a rented property through Ferndown and they were fantastic from the beginning. This property was not easy to get, there were lots of hurdles but Ferndown were kind, patient and supportive throughout the …

I was initially introduced to Ferndown a few years ago by a landlord that highly recommended their services. Having since built a great working relationship, they're a regular go-to for best practice and industry advice. A great team that really cares about their delivery. Highly recommended : )

I have 3 buy to let properties which have been managed by Ferndown estates for over 10 years. The very nature of having properties managed means lots of people being involved such as obviously tenants, tradespeople and all the management staff. I can guarantee that if you join Ferndown estates and if you ever have any complaint about anything or anyone then the main man Mr Ian Crampton will happily sort any issue you have. To me Ian has become more than the head of a letting agency. Ian is such a likeable person and will always do his best to be friendly reassuring and professional. Ian has worked with the same team for many years which I think says a lot. On the whole I have found the team at Ferndown estates to be friendly and professional. They go over and above to find suitable tenants. I have had many tenants over the years who were screened by Ferndown estates and I have not had one bad tenant and when you consider that the main reason people avoid being landlords is the fear of a bad tenant then the chances are if you join Ferndown estates given my history you should be okay. When I first became a landlord I decided to maximize my profits and manage my properties myself and leave the finding tenants and agreements to Ferndown estates. On a couple of occasions Ian asked me if I had considered fully managed. Eventually I gave fully managed a go and I haven't looked back. It has taken away so much doubt and hassle that can come from being a landlord. They have all the legal requirements and tradespeople covered which makes being a landlord a lot easier. Yes you can make more profit managing your own properties but I have found that for what it costs it is worth every penny. If you do decide to give Ferndown estates a go have a chat with Ian, Thelma, Sharon, Mandy, Dawn or Joanne. They are a top team and if your experience of being a landlord is as good as mine you will not go far wrong. Be fair to your tenants. In my experience they have generally been good people. Good luck.