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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thanks for taking time to leave a 5-star review Jackie following the sale of your property and for your very welcome gifts to the sales staff when you came into the office this week. We all wish you the very best in your new property. Kind regards Ferndown Estates

5.00 /5

Always great customer service from every member of staff, always happy to help.

Reply from agent

Thank you for your feedback Mark. Very much appreciated. Kind regards Ferndown Estates

5.00 /5

Thank you Ferndown and in particular Adam and Louise for making the normally stressful procedure of buying and sellng our property as seamless and efficient as possible. A very professional and client focused operation.

Reply from agent

Thanks very much for that very nice review Mr & Mrs Lucey. Really appreciate the positive feedback on your experience with our sales team. They’ll love to hear those comments and we wish you all the very best in your new home! Kind regards Ferndown Estates

5.00 /5

Thanks to Ian, Adam and the team for conducting the sale of our property in such a professional manner. A special mention to the office staff who answer calls with a cheery manner and always want to help, whatever the issue. Highly recommended. Thanks again

Reply from agent

Thanks for such a nice review Kevin, it’s very much appreciated. We’re glad the sale of your property went through and you felt it was dealt with in such a professional way. Can we wish you all the best going forward. Kind regards. Ferndown Estates

5.00 /5

Sam Adam and the team from the off were spot on. When solicitor's were dragging there heals all through the chain I must say Sam in particular was relentless in getting things back on track. If your looking for an estate agent to deal with your property Ian and his team are for me first choice, I have had the pleasure of dealing with them on three separate occasions now and have always received a first rate service.

Reply from agent

Thank you for providing such a positive review John and we all appreciate your wonderful comments on your sale and thank you for your patience whilst the sale went through. It was a bit of a bumpy ride but good things come to those who wait! We wish you both every happiness and the best of luck for the future. Kind regards Ferndown Estates

5.00 /5

Thelma dealt with my rental property brilliantly, after a really bad experience with our previous letting agent who ended up costing us a fortune for a tenant that was in 5 months. Thelma sat and listened to what we wanted, explained the process and was a lot cheaper that the other cowboys. Highly recommended thoroughly professional. Our new tenants also said the experience was a lot smoother for them than their previous nightmare. We will not be going else where now. Thank you Thelma & the team

Reply from agent

Really appreciate you taking the time to give us such as a nice review Emma. The lettings team enjoyed reading your positive comments. Renting out your property should be done with extreme caution. It’s important the right tenants are found to make the whole experience as stress free as possible. Thank you once again for the feedback given! Ferndown Estates

5.00 /5

Ferndown Estates are professional, courteous and extremely efficient. They do what they say; they find the right buyer for your house and then guide you through the process with ease. They are a family business so you get a personal experience with them and are made to feel valued. I would not hesitate to recommend Ferndown and will definitely use them again. Well done!

Reply from agent

Thank you so much for your kind words Sue. We're very thankful for your feedback confirming our process of selling is appreciated by our vendors. We wish you all the very best for the future and thanks once again!

5.00 /5

We absolutely fell in love with a rented property through Ferndown and they were fantastic from the beginning. This property was not easy to get, there were lots of hurdles but Ferndown were kind, patient and supportive throughout the process and now we are living in a beautiful home which we love. What a lovely bunch! Very highly recommended :)PositiveResponsiveness, Quality

5.00 /5
07.03.2020
"Just agreed a let on a..."

Just agreed a let on a property haven't moved in yet. Process was quick to start referencing all online no printing docs and taking them anywhere all done at home. Felt a pain phoning office with questions but they were really nice with good advice and genuinely there to help you. All the online stuff explained at every level (which is a good thing for me). Instant email responses they even sort out your transfer of utilities and 1st payments through virtual banking it's all a bit new had to go through fraud operations with my bank to allow my payment to go and with work, kids and a job to juggle it's definitely the way forward. My personal experience was 5 star, thank you Ferndown.

review by Jen 07.03.2020
5.00 /5
07.03.2020
Just agreed a let on a

Just agreed a let on a property haven't moved in yet. Process was quick to start referencing all online no printing docs and taking them anywhere all done at home. Felt a pain phoning office with questions but they were really nice with good advice and genuinely there to help you. All the online stuff explained at every level (which is a good thing for me). Instant email responses they even sort out your transfer of utilities and 1st payments through virtual banking it's all a bit new had to go through fraud operations with my bank to allow my payment to go and with work, kids and a job to juggle it's definitely the way forward. My personal experience was 5 star, thank you Ferndown.

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available