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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have worked with Ferndown for over ten years, Purchasing, Letting and Selling. They cannot be faulted, All the staff are so pleasant and helpful and there is always a cheery welcome and manner with every phone call and contact. Nothing is too much trouble and all potential problems are sorted quickly and efficiently in a very professional way.by a group of people who obviously enjoy working together and providing an excellent end product. Top Marks for a Top Team

Reply from agent

Thank you for your very kind review Chris and it’s been a pleasure dealing with you all this time. Both the sales and Lettings team were very touched with your call and feedback after being a landlord and then selling with us. We’d like to wish you and your family all the very best. Kind regards Ferndown Estates

5.00 /5

I Just moved into my new home last Friday, defiantly 5 stars to Ferndown Estate, especially to both Adam and Louise. Hadn't been their huge efforts on my case, I probably wouldn't be able to get my dream home. I would definitely recommend Ferndown Estate for the following reasons: 1. They are professional. I was briefed of the property marketing info and had room photos professionally taken by Adam, and one later it went on the market and got sold agreed within two weeks time. 2. They are really good at monitoring and chasing progression throughout the whole chain. A big thumb up to Louise, as in my case, there are so many people are involved: my sales/purchases solicitor, the Estate Agency(the property I was purchasing from), my buyer's solicitor and my buyer's buyer solicitor. She has been doing a fantastic job to keep all parties informed and satisfied. 3. They are fabulous with regards to crisis handling. The chain collapsed unfortunately due to the bottom of the chain pulled out right before the exchange. I was disappointed and panic and had a lot of pressure from the new home developer. Adam guided me through it and managed to keep the whole thing progressing. It has been a long bumpy road for me, and I am so glad that I have been through this with Ferndown Estate.

Reply from agent

Thanks for such a lovely review Bo Du. Your feedback was great to hear as it demonstrates our philosophy in how we market properties to protect our clients interests. Sales sometimes break down but experienced agents such as ourselves can deal with these situations efficiently and we’re pleased to hear the sale got sorted again quickly. Thanks again for such great feedback and we look forward to assisting you in the future!

5.00 /5
Reply from agent

Thank you for your five star review Marie. Can you confirm your relationship with Ferndown Estates please and if possible the reason for your five star rating! Ferndown Estates

5.00 /5
Reply from agent

Thanks for taking time to leave a 5-star review Jackie following the sale of your property and for your very welcome gifts to the sales staff when you came into the office this week. We all wish you the very best in your new property. Kind regards Ferndown Estates

5.00 /5

Always great customer service from every member of staff, always happy to help.

Reply from agent

Thank you for your feedback Mark. Very much appreciated. Kind regards Ferndown Estates

5.00 /5

Thank you Ferndown and in particular Adam and Louise for making the normally stressful procedure of buying and sellng our property as seamless and efficient as possible. A very professional and client focused operation.

Reply from agent

Thanks very much for that very nice review Mr & Mrs Lucey. Really appreciate the positive feedback on your experience with our sales team. They’ll love to hear those comments and we wish you all the very best in your new home! Kind regards Ferndown Estates

5.00 /5

Thanks to Ian, Adam and the team for conducting the sale of our property in such a professional manner. A special mention to the office staff who answer calls with a cheery manner and always want to help, whatever the issue. Highly recommended. Thanks again

Reply from agent

Thanks for such a nice review Kevin, it’s very much appreciated. We’re glad the sale of your property went through and you felt it was dealt with in such a professional way. Can we wish you all the best going forward. Kind regards. Ferndown Estates

5.00 /5

Sam Adam and the team from the off were spot on. When solicitor's were dragging there heals all through the chain I must say Sam in particular was relentless in getting things back on track. If your looking for an estate agent to deal with your property Ian and his team are for me first choice, I have had the pleasure of dealing with them on three separate occasions now and have always received a first rate service.

Reply from agent

Thank you for providing such a positive review John and we all appreciate your wonderful comments on your sale and thank you for your patience whilst the sale went through. It was a bit of a bumpy ride but good things come to those who wait! We wish you both every happiness and the best of luck for the future. Kind regards Ferndown Estates

5.00 /5

Thelma dealt with my rental property brilliantly, after a really bad experience with our previous letting agent who ended up costing us a fortune for a tenant that was in 5 months. Thelma sat and listened to what we wanted, explained the process and was a lot cheaper that the other cowboys. Highly recommended thoroughly professional. Our new tenants also said the experience was a lot smoother for them than their previous nightmare. We will not be going else where now. Thank you Thelma & the team

Reply from agent

Really appreciate you taking the time to give us such as a nice review Emma. The lettings team enjoyed reading your positive comments. Renting out your property should be done with extreme caution. It’s important the right tenants are found to make the whole experience as stress free as possible. Thank you once again for the feedback given! Ferndown Estates

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available