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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

very professional and did everything they said they would house sold in 25 days many thanks

Reply from agent

Thanks for submitting such a positive review for the sale of your property. When both the buyers and sellers work as quickly as possible it sometimes shows how quickly property sales can actually complete!

5.00 /5

Would recommend using ferndown estates. They were very professional throughout the process. Always very helpful with any queries and always quick to respond. Adam , john and charlotte were all superb so thank you very much,

Reply from agent

Thank you very much Tammy for your positive review and thank you for highlighting Adam, John and Charlotte in particular. We’re always very happy to receive such nice feedback about our sales team. Kind regards Ferndown Estates

5.00 /5

Great service and always kept you informed , easy to get hold of and Charlottein the after sales is particularly good at following up your buyer and their solicitors whilst Alex gives you the impression it’s his own house they are selling. My third house I’ve sold with Ferndown in the last 3cyears. All have been great experiences

Reply from agent

Thank you very much for such a lovely review. We’re delighted you’ve found your third experience as good as the past two!! We really appreciate you providing such great feedback and we’ll make sure Charlotte and Alex are aware of your kind words. Kind regards Ferndown Estates

5.00 /5

From start to finish Ferndown were excellent. Our first contact was with Alex, the Lettings Manager, who talked us through the whole procedure of selling a property. He arranged all viewings, adhering to Covid restrictions, and did the majority of the viewings himself but keeping us informed on their progress. Thanks Alex – excellent. Last but not least we have to mention Charlotte Lees who became our main point of contact with Ferndown once the property had been sold. She updated us regularly and did whatever was needed to progress the sale. What a star and a great asset to the Ferndown team; thank you Charlotte. So finally thanks to the whole Ferndown team for being brilliant at what you do. We would have no hesitation in recommending Ferndown to anyone selling or buying property.

Reply from agent

Thank you for such a positive review Eric. We love getting such great feedback for the work that is involved in the sale of any property. The handling of any sale in recent times has been a little bit more difficult due to the Covid restrictions and thank you for taking the time to recognise this. Charlotte does a great job alongside Alex in moving any sale towards a satisfactory completion. Thanks once again for posting such positive feedback and we wish you all the best in the future. Kind regards Ferndown Estates

5.00 /5

We had seen two properties with Ferndown and were very impressed with their knowledge of the properties. We had recently sold ours and our estate agent wouldn’t be able to tell potential buyers anything about it because they never asked us! However Ferndown were able to tell me about local schools, amenities and key information about the properties. We met John who we felt wasn’t pushy, but was very knowledgable about the house and local area and gave us time to consider our options. Once we had our offer accepted we then worked with Charlotte who we felt was fantastic and kept us informed of the progress of the whole chain and ensured that we were fully informed. She is an asset to the company. We would highly recommend people to use this estate agents.

Reply from agent

Thank you Chloe for leaving us such a lovely review about your experience with your purchase via Ferndown Estates. To hear such positive comments is extremely welcome and we do try to make the purchase experience as helpful & supportive as possible. It can be frustrating when you don’t get to know about a property you are interested in, so we do try and ensure all viewings are carried out by experienced staff. Thank you for highlighting John and Charlotte out in particular with your review. Good luck in your new home! Ferndown Estates

5.00 /5

I have recently sold a property through Ferndown Estates. I mostly dealt with Ian, Adam and Charlotte who were all extremely professional and very helpful. All e-mails were dealt with promptly and efficiently. Charlotte was my main contact once the house was sold - she updated me regularly and did whatever was necessary to progress the sale. She is a credit to Ferndown Estates. Suzanne

Reply from agent

Thank you so much for your very positive feedback Suzanne. We’re delighted that things went so well for you and thank you for highlighting the great work that Charlotte does for our clients through to completion. We’re delighted to get such wonderful comments from our customers and wish you all the very best for the future! Kind regards Ferndown Estates

5.00 /5

Review on behalf of Keith and Caroline Robinson All round very good service. Seem to know what they are doing Special thanks to Charlotte and John Charlotte kept us up to date and was very professional.

Reply from agent

Thank you very much Keith and Caroline Robinson. We’re delighted to hear you were so impressed with our service. We will pass on your comments to John and Charlotte! Kind regards Ferndown Estates

5.00 /5

I have been letting my properties on full management with Ferndown for the last 18months. They have provided excellent service for the money I pay for management. Ferndown sticks with rules and regulations and make sure the client needs and landlord needs are met. Thelma and the team has been a pleasure to work with and I have the peace of mind that my property is well looked after. I would highly recommend Ferndown for full letting management, if you are living away from property.

Reply from agent

Thank you for providing such a great review for the lettings management service we offer Amee. Thelma and her team have been working really hard throughout the lockdown (and previously) to look after every property under their management and it's great to hear you confirm how pleased you are. We look forward to helping many more landlords and tenants in the years to come! Kind regards Ferndown Estates

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available