We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have rented a property from ferndown for over 7 years and they have always been fantastic to us. Whenever they was a problem it was done with speed and haste. The girls in the rental team are a credit to the estate agent. The only reason we are leaving our current property as we are moving to a bigger property. Cannot fault ferndown and would highly recommend them to anyone who was wishing to rent with them in future

5.00 /5

We had a very good experience with Ferndown and they will definitely be our first option for future deals. Staff team is very friendly and always wanted to help, the visits are extremely punctual and all questions were solved promptly.

Reply from agent

Thank you for your very positive feedback Carolina. It’s much appreciated to hear of your experience with our company! We wish you all the very best for the future

5.00 /5

What a Journey selling my fathers property but we got there in the end! A big thankyou to the team at Ferndown. Charlotte who has been my point of contact has been amazing checking in with us on a regular basis which was really appreciated.

Reply from agent

Thanks for the positive feedback on the sale of your Father’s property Karen. We shall certainly pass on your kind words to Charlotte. We wish you all the very best for the future. Kind regards from Ferndown Estates

5.00 /5

We absolutely fell in love with a rented property through Ferndown and they were fantastic from the beginning. This property was not easy to get, there were lots of hurdles but Ferndown were kind, patient and supportive throughout the …

5.00 /5

I was initially introduced to Ferndown a few years ago by a landlord that highly recommended their services. Having since built a great working relationship, they're a regular go-to for best practice and industry advice. A great team that really cares about their delivery. Highly recommended : )

Reply from agent

Thanks for such lovely feedback Richard. Much appreciated and keep up the great property tech!

5.00 /5

I have 3 buy to let properties which have been managed by Ferndown estates for over 10 years. The very nature of having properties managed means lots of people being involved such as obviously tenants, tradespeople and all the management staff. I can guarantee that if you join Ferndown estates and if you ever have any complaint about anything or anyone then the main man Mr Ian Crampton will happily sort any issue you have. To me Ian has become more than the head of a letting agency. Ian is such a likeable person and will always do his best to be friendly reassuring and professional. Ian has worked with the same team for many years which I think says a lot. On the whole I have found the team at Ferndown estates to be friendly and professional. They go over and above to find suitable tenants. I have had many tenants over the years who were screened by Ferndown estates and I have not had one bad tenant and when you consider that the main reason people avoid being landlords is the fear of a bad tenant then the chances are if you join Ferndown estates given my history you should be okay. When I first became a landlord I decided to maximize my profits and manage my properties myself and leave the finding tenants and agreements to Ferndown estates. On a couple of occasions Ian asked me if I had considered fully managed. Eventually I gave fully managed a go and I haven't looked back. It has taken away so much doubt and hassle that can come from being a landlord. They have all the legal requirements and tradespeople covered which makes being a landlord a lot easier. Yes you can make more profit managing your own properties but I have found that for what it costs it is worth every penny. If you do decide to give Ferndown estates a go have a chat with Ian, Thelma, Sharon, Mandy, Dawn or Joanne. They are a top team and if your experience of being a landlord is as good as mine you will not go far wrong. Be fair to your tenants. In my experience they have generally been good people. Good luck.

Reply from agent

Wow! Thank you so much for posting such a lovely review Con. We love getting feedback for our Property Management Services at Ferndown Estates and in particular from long standing Landlords such as yourself. We've got a very experienced bunch of staff who have pretty much dealt with all sorts of property, circumstances and every bit of legislation over the past 20 years and we do ensure we are very careful to put the best tenants into properties from the numbers of people who apply for the properties on offer. Our experience is there to keep issues to a minimum and to make sure everyone is doing their level best to keep everyone happy (sometimes a thankless task!) Thanks again for posting such a positive message Con and we're looking forward to the next 10 year!

5.00 /5

Fantastic service and very professional !!! I have recently bought a house as first time buyer , and it could have not been any easier and stress free if it wasn't for charlotte, who works at the Marston green branch, she has made my experience soo pleasant, by chasing up the lawyers and keep me up to date with every step from start to finish. She was very professional throughout the whole process and handed the keys to me herself. I would definitely recommend using this service as it will make the process so much easier.

Reply from agent

Thank you so much for posting such a lovely review Marco! It’s always great to hear such positive feedback about your experiences with our company and any particular staff you felt required a special mention. We’d like to wish you all the very best in your new home! Kind regards Ferndown Estates

5.00 /5

I would highly recommend using Ferndown Estates.I had been with an alternative agent and wasn't getting any where fast.My sister recommend to give them.Ian Sale Director came to view the house the sales details were produced then the house was advertised.I had a lot of good quality viewings and the sale was agreed in just over 2 weeks.Due to the Covid situation Ferndown Estates kept me updated every step of the way. Thanks once again for all your help along the way Andrew

Reply from agent

Many thanks for such positive feedback Andrew. We were delighted to be able to help you with your sale and thank you for taking the time to provide such a nice review! Kind regards Ferndown Estates

5.00 /5

Ive recently sold through Ferndowns and my sale was messy and a lot of the professionals with a part to play of the chain were even surprised with how bad it got - mainly due to my buyer and solicitors. However Charlotte was amazing with the progression. From the moment she took over looking after my sale she kept me informed, I didn't have to chase her and I can honestly say I don't think she could of done more for us - she went above and beyond, felt like even on a personal level it was important to her. We felt valued. It was chalk and cheese the experience we got with other companies within the chain. We would of not sold and let our property out and pulled out the sale if Charlotte wasn't part of it when she was, we were days away when we got introduced to her. Charlotte is hugely responsible for our review - If I was hiring in my business I wouldn't hesitate to employ her, I know she would do her utmost to do her best and she does it well. Thank you Ferndown, thank you Charlotte!

Reply from agent

Good morning Reece and thank you for providing such a positive review on the sale of your property. The feedback for Charlotte was particularly lovely to hear and we will certainly pass on your appreciative comments. The post sale process is one we are particularly keen to focus on as there are often many bumps in the road which need to be dealt with, before a sale completes We hope you settle well in your new property and thank you once again for sending in such a positive review. Kind regards Ferndown Estates

5.00 /5

Ferndown did a great job when selling our property in 2020. Adam and his team did an amazing job in marketing the property. Adam’s knowledge on the local market and his advice on sale price was great. We were unsure having never sold a property before but trusted him and we are so glad that we did. His advice led to 10 viewings within a week of listing and offers from multiple buyers days later. A sale was agreed around 2weeks from us listing for sale. Amazing. The conveyancing process was understandably long due to the Covid-19 pandemic and a long chain for our onward purchase. But Ferndown’s team were active in chasing progress every week. Towards the end of the process Adam and Charlotte at Ferndown were chasing third parties daily and keeping us fully updated at all times. A great service that went beyond our expectations.

Reply from agent

Thanks for providing such a lovely review Jodie! We’re delighted to hear your comments about how well your sale was handled and in particular, your comments about how you felt you could trust us on how to market your property. Adam will be delighted to read such lovely comments Thanks once again for your lovely feedback and we hope that you have settled well in your new home! Kind regards from Ferndown Estates

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available