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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I can highly recommend Ferndown Estates, who have sold our property against all the odds, very professional, kept us informed all the way through the process. I cannot recommend them highly enough. Will definitely be using them again. Many thanks to Ian, Louise and the team. Kind regards Ann & Chris

Reply from agent

Good afternoon Ann and Chris. Thank you very much for taking the time to post your thoughts on our Google page. It’s wonderful to hear that you felt updated all throughout the process....particularly when we were dealing with a local authority. Thanks again for posting such a lovely message

5.00 /5

Thelma dealt with my rental property brilliantly, after a really bad experience with our previous letting agent who ended up costing us a fortune for a tenant that was in 5 months. Thelma sat and listened to what we wanted, explained the process and was a lot cheaper that the other cowboys. Highly recommended thoroughly professional. Our new tenants also said the experience was a lot smoother for them than their previous nightmare. We will not be going else where now. Thank you Thelma & the team

Reply from agent

Really appreciate you taking the time to give us such as a nice review Emma. The lettings team enjoyed reading your positive comments. Renting out your property should be done with extreme caution. It’s important the right tenants are found to make the whole experience as stress free as possible. Thank you once again for the feedback given! Ferndown Estates

5.00 /5

Sam Adam and the team from the off were spot on. When solicitor's were dragging there heals all through the chain I must say Sam in particular was relentless in getting things back on track. If your looking for an estate agent to deal with your property Ian and his team are for me first choice, I have had the pleasure of dealing with them on three separate occasions now and have always received a first rate service.

Reply from agent

Thank you for providing such a positive review John and we all appreciate your wonderful comments on your sale and thank you for your patience whilst the sale went through. It was a bit of a bumpy ride but good things come to those who wait! We wish you both every happiness and the best of luck for the future. Kind regards Ferndown Estates

5.00 /5

Ferndown Estates have been managing our rental property for the last 18 months and we are extremely happy with the level of service from them. Regular checks of our property with photos provided puts our minds at ease, after a bad experience with a tenant while managing it ourselves, our new tenant (found by Ferndown) is settled, happy and keeping the property looking lovely. Thankyou Ferndown team!

Reply from agent

Thanks for the lovely review Rachel. We’re delighted to hear of your experiences as a landlord and pleased to hear you like our comprehensive photographic property inspection reports. They do give landlords peace of mind in being able to see how their property is being utilised by the tenant Thanks again for taking the time to post a review!

5.00 /5

Thank you Ferndown and in particular Adam and Louise for making the normally stressful procedure of buying and sellng our property as seamless and efficient as possible. A very professional and client focused operation.

Reply from agent

Thanks very much for that very nice review Mr & Mrs Lucey. Really appreciate the positive feedback on your experience with our sales team. They’ll love to hear those comments and we wish you all the very best in your new home! Kind regards Ferndown Estates

5.00 /5

A big thank you to you for your help through the sale of my house , a big thank you to Louise , your a gem , your help was very much appreciated, Terry brookes

Reply from agent

Thank you very much for your positive review of your sale Mr Brookes. Louise and the rest of the sales team were really pleased to hear they had met your expectations. Best wishes for the future!

5.00 /5

Always great customer service from every member of staff, always happy to help.

Reply from agent

Thank you for your feedback Mark. Very much appreciated. Kind regards Ferndown Estates

5.00 /5

Ferndown Estates are professional, courteous and extremely efficient. They do what they say; they find the right buyer for your house and then guide you through the process with ease. They are a family business so you get a personal experience with them and are made to feel valued. I would not hesitate to recommend Ferndown and will definitely use them again. Well done!

Reply from agent

Thank you so much for your kind words Sue. We're very thankful for your feedback confirming our process of selling is appreciated by our vendors. We wish you all the very best for the future and thanks once again!

5.00 /5

I Just moved into my new home last Friday, defiantly 5 stars to Ferndown Estate, especially to both Adam and Louise. Hadn't been their huge efforts on my case, I probably wouldn't be able to get my dream home. I would definitely recommend Ferndown Estate for the following reasons: 1. They are professional. I was briefed of the property marketing info and had room photos professionally taken by Adam, and one later it went on the market and got sold agreed within two weeks time. 2. They are really good at monitoring and chasing progression throughout the whole chain. A big thumb up to Louise, as in my case, there are so many people are involved: my sales/purchases solicitor, the Estate Agency(the property I was purchasing from), my buyer's solicitor and my buyer's buyer solicitor. She has been doing a fantastic job to keep all parties informed and satisfied. 3. They are fabulous with regards to crisis handling. The chain collapsed unfortunately due to the bottom of the chain pulled out right before the exchange. I was disappointed and panic and had a lot of pressure from the new home developer. Adam guided me through it and managed to keep the whole thing progressing. It has been a long bumpy road for me, and I am so glad that I have been through this with Ferndown Estate.

Reply from agent

Thanks for such a lovely review Bo Du. Your feedback was great to hear as it demonstrates our philosophy in how we market properties to protect our clients interests. Sales sometimes break down but experienced agents such as ourselves can deal with these situations efficiently and we’re pleased to hear the sale got sorted again quickly. Thanks again for such great feedback and we look forward to assisting you in the future!

5.00 /5
Reply from agent

Thank you for your five star review Marie. Can you confirm your relationship with Ferndown Estates please and if possible the reason for your five star rating! Ferndown Estates

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available