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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Me and my partner have just purchased our first house through ferndown estates. As first time buyers we where slightly overwhelmed with all involved but the staff at Ferndown made us feel very comfortable and at ease with the process. They helped at every oppurtunity and updated us constantly through out the purchase and are so friendly. We would like to thank everyone who helped us get started on the property ladder. Thanks Ferndown :D

Reply from agent

Thank you for taking the time to post your feedback Connor. It’s an overwhelming process buying your first home and we’re glad you found us helpful. Louise works really hard to keep every person updated through the sales process. Thanks again for your kind review and good luck in your new home!!!

5.00 /5

Ferndown have been amazing from the very beginning. Very professional, I was always kept up to date with every step of my sale and purchase. Staff team are very friendly and very approachable. I will be recommending Ferndown to all of my friends and family and would recommend to anyone looking to sell or buy.

Reply from agent

Thank you so much for your comments Katie. The sales team found it quite straightforward to get people interested in your property as it was presented so nicely! Our sales strategy is designed to affect a fairly efficient completion and we’re really pleased to hear it worked so well for you. Once again, thank you for your very kind comments and we look forward to helping any of your friends or family in the future!

5.00 /5

Great bunch and couldn't be more helpful. Thanks for making my home a seamless process.

Reply from agent

Thanks for taking the time out to provide such lovely feedback Adam. It’s very much appreciated!

4.00 /5

We dealt with Malik and Charlotte mostly who were very helpful when we called with enquiries

4.00 /5

Very high standard set, keep up to date with any changes to tenancy, very informative.

4.00 /5

After around 4 and a half months since offers were accepted I finally moved into my new property just before Christmas, which would not have happened if it was not for Charlotte at Ferndown! At first, everything was very slow and there were a lot of issues that were getting very hard to deal with, with numerous problems that never seemed to get resolved... but Charlotte joined onto our case around half way through and this was when things started to get pushed through much faster! Charlotte ALWAYS kept us up to date, was always on our side and continually pushed through our sale, which other parties definitely did not do. Charlotte was always on hand to help, and without her pushing as much as she did, I do not think we would have been in our new house before Christmas! I would recommend Charlotte to anyone moving house, she is very understanding and supportive, and is always great to have a chat with! Will definitely miss chatting to Charlotte on a daily basis! 100% recommend!PositiveResponsiveness

Reply from agent

Thanks for providing feedback Francesca and for highlighting Charlotte’s role in providing supportive feedback following the property receiving offers. Our full time sales progression process is a key part of our sales department and we recognise it’s such an important part of any property sale. We hope you settle into your new home as quickly as possible and thanks once again for taking the time out to provide your positive review!

4.00 /5
Reply from agent

Thanks for the positive review Tina. Fingers crossed we will be able to help you again in the near future

3.00 /5

We have used Ferndown for our rental property and recently to sell our property. Ian and Thelma have been a great help and they were the only constant during this time. I’d like to say we had a great experience from the whole team but sadly not. Thank you Ian for your help securing the sale.

Reply from agent

Thank you for providing an honest review following your time with Ferndown Estates Sue. I’m genuinely pleased we managed to secure the sale for you following your rental experience which we all obviously found difficult at times. The sale of any property can sometimes be difficult and when other parties are involved it can certainly add to the stresses along the way. The checkout process is certainly something we will be addressing going forward and thank you for your comments on the dispute process in the meantime. Kind regards Ferndown Estates

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

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No memberships information available

No marketing information available

No awards information available