Absolutely fantastic service from all at Ferndown. From meeting Adam when we first viewed the property, to John confirming the next steps once our offer was accepted, to Charlotte then guiding us through the whole way. Everyone has been so warm and friendly. Charlotte went above and beyond to help answer any questions and done everything she could to keep things moving and constantly kept us in the loop. We honestly cant thank Charlotte enough, we are so grateful for everything. As first time buyers this was all new to us but Charlotte's knowledge and guidance throughout has really impressed us. We also thought it was a lovely touch to give us a gift box when we collected our keys with some essential items when you first move in. Thank you everyone. We will 100% recommend Ferndown to anyone we know looking to buy/sell. We are very happy in our new home.

Great communication, pro active approach to getting the sale over the linePositiveResponsiveness, Quality, Professionalism, Value

Really happy with the way Sam from Ferndown Estates has dealt with us during our purchase of a property. She was really professional, thoughtful, informative and trustworthy. She kept us updated throughout the whole process. Even though our purchase took longer than expected (due to other circumstances), we were glad we had Sam to help us throughout. Would highly recommend. Thank you Sam!

Well done Thelma at Ferndown Estate for helping my Daughter through this mind field of renting. The company over all is brilliant and the team are kind professional and caring. Thelma put my daughter at ease, and me so well done to the team 10/10

Adam at Ferndown was a pleasure to deal with and did a fantastic job of selling our house. He was always available on the phone, kept us well informed during the whole process and took a personal interest in our selling & buying journey. The rest of the back up team were also very helpful and good to deal with. I would highly recommend using them to sell/buy your house.

Would highly recommend Ferndown Estates if you are looking to rent or purchase a property, we couldn't be happier with the customer service received. After waiting a long time to move into our first home, Ferndown Estates were professional, supportive, efficient and always on hand to answer any questions. We wouldn't be in our first home if it wasn't for the dedicated staff there to make it happen for us! A huge thank you to Ian, Adam, Thelma and Mandy for their help from initial enquiry to moving in day - we absolutely love our new home!

I would highly recommend using Ferndown Estates.I had been with an alternative agent and wasn't getting any where fast.My sister recommend to give them.Ian Sale Director came to view the house the sales details were produced then the house was advertised.I had a lot of good quality viewings and the sale was agreed in just over 2 weeks.Due to the Covid situation Ferndown Estates kept me updated every step of the way. Thanks once again for all your help along the way Andrew

Ive recently sold through Ferndowns and my sale was messy and a lot of the professionals with a part to play of the chain were even surprised with how bad it got - mainly due to my buyer and solicitors. However Charlotte was amazing with the progression. From the moment she took over looking after my sale she kept me informed, I didn't have to chase her and I can honestly say I don't think she could of done more for us - she went above and beyond, felt like even on a personal level it was important to her. We felt valued. It was chalk and cheese the experience we got with other companies within the chain. We would of not sold and let our property out and pulled out the sale if Charlotte wasn't part of it when she was, we were days away when we got introduced to her. Charlotte is hugely responsible for our review - If I was hiring in my business I wouldn't hesitate to employ her, I know she would do her utmost to do her best and she does it well. Thank you Ferndown, thank you Charlotte!

Ferndown did a great job when selling our property in 2020. Adam and his team did an amazing job in marketing the property. Adam’s knowledge on the local market and his advice on sale price was great. We were unsure having never sold a property before but trusted him and we are so glad that we did. His advice led to 10 viewings within a week of listing and offers from multiple buyers days later. A sale was agreed around 2weeks from us listing for sale. Amazing. The conveyancing process was understandably long due to the Covid-19 pandemic and a long chain for our onward purchase. But Ferndown’s team were active in chasing progress every week. Towards the end of the process Adam and Charlotte at Ferndown were chasing third parties daily and keeping us fully updated at all times. A great service that went beyond our expectations.

So what a roller-coaster it was for us! From start to finish the whole team at Ferndown were nothing short of amazing! They went above and beyond for us and were always professional all the way through! A special thank you goes to Ian, Adam and John who listened and dealt with every concern that i had, responded to my phone calls and emails, reassured me and constantly supported me beyond their roles (especially Ian who went on a crusade to try and solve the issues we had!)i will be eternally grateful! Can't leave a review without mentioning the lovely Alan who was really great, showing us round a few houses until we found the one! And last to get a special mention is Super Charlotte who was so lovely and funny in the after sales team! Charlotte is like a solicitors fly at BBQ she will not go away until she has the answers she needs to keep her customers informed! She really works so hard to keep communication going and ensures all are on the same page so that conveyancing is a stress free as possible! So thank you to the Ferndown team for being great at what you do although i am hoping to not have to need your services for a while, in a strange way i will miss you! 😊 x