We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Cannot rate Ferndown highly enough! All staff are friendly, professional, welcoming and most of all reassuring. This was our first house move and we didn’t know what to expect. Ferndown showed us that this whole process doesn’t need to be stressful and we’re always at the end of the phone to help. Would recommend anyone thinking of moving house to use this brilliant company!

Reply from agent

Hi Laura Aaah! Thank you so much for such a lovely review. The comments are very welcome and all the staff here wish you the very best in your new home! Kind regards Ferndown Estates.

5.00 /5

Great bunch and couldn't be more helpful. Thanks for making my home a seamless process.

Reply from agent

Thanks for taking the time out to provide such lovely feedback Adam. It’s very much appreciated!

4.00 /5

We dealt with Malik and Charlotte mostly who were very helpful when we called with enquiries

4.00 /5

Very high standard set, keep up to date with any changes to tenancy, very informative.

4.00 /5

After around 4 and a half months since offers were accepted I finally moved into my new property just before Christmas, which would not have happened if it was not for Charlotte at Ferndown! At first, everything was very slow and there were a lot of issues that were getting very hard to deal with, with numerous problems that never seemed to get resolved... but Charlotte joined onto our case around half way through and this was when things started to get pushed through much faster! Charlotte ALWAYS kept us up to date, was always on our side and continually pushed through our sale, which other parties definitely did not do. Charlotte was always on hand to help, and without her pushing as much as she did, I do not think we would have been in our new house before Christmas! I would recommend Charlotte to anyone moving house, she is very understanding and supportive, and is always great to have a chat with! Will definitely miss chatting to Charlotte on a daily basis! 100% recommend!PositiveResponsiveness

Reply from agent

Thanks for providing feedback Francesca and for highlighting Charlotte’s role in providing supportive feedback following the property receiving offers. Our full time sales progression process is a key part of our sales department and we recognise it’s such an important part of any property sale. We hope you settle into your new home as quickly as possible and thanks once again for taking the time out to provide your positive review!

4.00 /5
Reply from agent

Thanks for the positive review Tina. Fingers crossed we will be able to help you again in the near future

3.00 /5

We have used Ferndown for our rental property and recently to sell our property. Ian and Thelma have been a great help and they were the only constant during this time. I’d like to say we had a great experience from the whole team but sadly not. Thank you Ian for your help securing the sale.

Reply from agent

Thank you for providing an honest review following your time with Ferndown Estates Sue. I’m genuinely pleased we managed to secure the sale for you following your rental experience which we all obviously found difficult at times. The sale of any property can sometimes be difficult and when other parties are involved it can certainly add to the stresses along the way. The checkout process is certainly something we will be addressing going forward and thank you for your comments on the dispute process in the meantime. Kind regards Ferndown Estates

2.00 /5

Pompous and patronising

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available