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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Things were perfectly fine at the start, but the tone shifted quite noticeably by the end. Once I handed in my notice, it felt like I was just something to move along quickly, simply because I was no longer a customer. The end of the tenancy came across as rushed and a bit impersonal, which made an already stressful process more so than it needed to be, and ultimately ruined what had otherwise been a good experience renting with them. Overall, not the best - but glad that's no longer something I have to deal with.

Reply from agent

Hi Kat, thank you for your review. The move-out process cannot be rushed. Upon receipt of the notice we issue a document confirming the move-out process which is around 1 month in advance of you vacating, this provides all information required and the team are on hand to provide support where required. Equally, we are not able to 'move you along quickly' given that the notice is legally 1 month, if the notice is given by you then you are setting your own timelines of vacating the property. We are, however, happy to hear that you had a great rental experience with us. Unfortunately, the move out process is often the most stressful bit, moving house is widely considered to be one of life's most stressful times. We wish you the best of luck in your future endeavours!

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

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