Professional Properties

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Claimed branch

4.0 589 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Aneta Grzelak Google

I had a good experience with Cope & Co. Everything was handled quickly and efficiently – the repair was completed the next day after I reported it! Communication was smooth and professional. I really appreciate how responsive and helpful the team was. Highly recommend!

Reply from Professional Properties: Thank you Aneta - property management is not an easy job so our team are always grateful for positive reviews, thank you for taking the time.

Humphrey chijioke Eze Google

I have a very good experience with cope & co Estate. So far they are trusted.

Reply from Professional Properties: Thanks so much for your kind words! We're really glad you've had a good experience with Cope & Co so far. It means a lot to know you trust us — we're here whenever you need us!

Paul Tivey Google

All good.

Reply from Professional Properties: Thank you for your review Paul!

Rhys Lear Google

As a tenant they were a bit slow to return my deposit but there were no major issues with them.

Reply from Professional Properties: Thank you for sharing your concerns Rhys. The tenancy deposit return process can be sometimes protracted as it needs involvement from all three parties. We work on improving our processes constantly. Thanks for your feedback.

Sorabh Soni Google

Reply from Professional Properties: Thank you so much for the 4-star rating! We really appreciate your support and look forward to continuing to provide great service.

Moll Google

Regularly update with relevant properties the emails can get tedious but with how quickly property is moving at the moment it has proven helpful.

Reply from Professional Properties: Hi Mollie. You are correct with how quickly rental properties are moving at the moment. The majority of the properties that we are letting at the moment are let even before they hit the online portals. We'll try to get you up to a 5 star next time! Thank you

Kyriakos Ioannou Google

Great service and support throughout my tenancy. Chris Allison has been brilliant and helped out repeatedly when needed. One star minus, only because of the very strict check out inspection criteria …

Reply from Professional Properties: Hi Kyriakos, Thank you for your review, I am glad to hear that there were many elements of … More

kenneth scott Google

Couldn’t select 4.5. Better than 4/5 but not quite 5/5 Staff I dealt with were very helpful, meetings at the property were on time and didn’t feel rushed. Only minor suggestion would be to review mailing list for …

Reply from Professional Properties: Thanks for your review Kenneth - it is much appreciated. Pity we could get the extra 0.5! We also really appreciate your suggestion regarding pausing the property updates. An excellent idea and something our team will look into.

Mollie Appleby Google

Regularly update with relevant properties the emails can get tedious but with how quickly property is moving at the moment it has proven helpful.

Ellie Bayliss Google

Reply from Professional Properties: Thanks Ellie.

About Professional Properties

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Website: http://professionalproperties.co.uk

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