I used Prospect Estate Agency in Maidenhead to manage the sale of my property and I couldn't be happier with the service that I experienced. From my first meeting with the branch manager, Jon, I was struck by the energy and enthusiasm that the staff at the agency possess. Their longer-than-standard opening hours have proven to be a real blessing and have ensured that I have always been able to talk to someone, even at times outside of my own working hours and at the weekend also. I have been particularly impressed by the level of help I received between accepting an offer and finalising the sale. Lianne Johnson has been exceptional at looking after every aspect of the transaction, communicating to all of the parties involved and for offering guidance and reassurance throughout. She was even able to recommend a removal company that was able to accommodate my move at short notice. Very highly recommended.
Recently bought a property through Prospect dealing with Max. Was very good in helping to find the property. After a few viewings of other places, he understood what was being sought and was brilliant at making recommendations. The only downside to the purchase was a company called move with us being involved which I would avoid like the plague! Would highly recommend a purchase through prospect. Thanks to the team!
Angus has kept in touch with us and helped us with some tough decisions about our rental. His input and knowledge made it possible for us to make some difficult choices and achieve a positive outcome for all involved!
Maidenhead lettings have been very helpful throughout the whole process of evaluating and renting our property. Even helping us complete some repairs left over from our previous tenants. The team are always friendly and helpful. Angus was the main person I have had contact with and he has provided an excellent service in ensuring things ran smoothly.
Selling a house is not an easy process and we we’re really happy with the service’s and especially with Bernadette Martin who kept us updated throughout the process and any queries we had was dealt with straight away! Would definitely recommend.
Prospect Maidenhead were very good I would recommend them for their helpfulness and awareness of market at present.I would particularly like to mention Bernadette for her helpfulness with regards to sale and her constant updates.Many Thanks.
A mixed experience. I would use again but mainly due to Tracy’s fantastic interpersonal skills and support during the purchasing process. I viewed multiple properties with different agencies and Prospect were by no means the ‘fore runner’ in regards to customer service. There was nothing wrong as such, although communication could have been better. However, once the offer was accepted, they were fab! Tracy was incredibly accommodating and answered any questions and responded to messages in a very timely manner, and for that reason, I would recommend!
Excellent communication & a professional service. High initial rental cost - I was charged £300 on referencing fees for example on what was not a very expensive lease. Overall 4/5.
I would like to extend my thank you to Amber Forrester for managing the property I have letted for the last few months in my 2.5 yrs stay. It goes without saying that Amber has been the most responsible and best property manager representing Prospect during my stay here delivering exceptional and quality driven service which I appreciate a lot. Prospect has been a good estate agency for me. The level of customer service improved a lot ever since Amber became the property manager. Haroon Malik.
A pretty average experience of trying to rent through Prospect. Didn't seem on the ball, their finance vetting third party couldn't cope with a retiree with savings/investments. OK I guess if you're a wage earner who fits their spreadsheet model. The lettings side of Prospect tried their best to overcome the hurdles .
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59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT, UK, SL6