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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We would like thank Deborah and team for their perseverance in obtaining a sale for our house and their professionalism throughout; showing prospective purchasers over the property, identifying the best possible deal and updating us throughout the sale to a highly satisfactory conclusion. Deborah and her team had our best interests at the core of their business and Deborah was tenacious in securing us the best possible sale. I would highly recommend Maddisons Residential. Thanks again for everyone in the Maddisons team. You were brilliant!

Reply from agent

Thank you so much for this Paul! Yours was a more complicated sale but we got there in the end! We were genuinely delighted to have matched the right buyers to your (now old!) home. You are absolutely right that we always want to secure the best possible terms for our clients, in line with their objectives, and are so delighted you are happy with the outcome. Wishing you all the very very best for the future!

5.00 /5

Had the best experience with Maddisons estate agents. From the initial contact with Deborah, all the way through to the lovely calm Milly who dealt with my actual sale. …

Reply from agent

Thank you so much for this amazing review and for acknowledging the hard work of our team, especially Deborah and Milly. We're thrilled to have provided stellar service and guidance through what was indeed a tricky sale! It was a pleasure … More

5.00 /5

Great service. Caroline was incredible. Thank you.

Reply from agent

Thank you very much for your kind review Ashleigh. It was a pleasure to help and we hope you will be very happy in your new home, and in your new life in Tunbridge Wells!

5.00 /5

Always a pleasure to deal with James and the team at Maddisons. When helping with our rental James was on hand to help even when he din't need to be. All the staff are always helpful and friendly and would highly recommend using their services.

Reply from agent

Many thanks indeed, Tony - you and Victoria have been fantastic tenants and we hope to be able to assist you again soon.

5.00 /5

Exceptional experience with the whole team at Maddisons. They responded quickly and went out of their way to ensure that everything was in place before I moved into my rental property. Highly recommended.

Reply from agent

Dear Mariana, Thank you for your glowing review! We're thrilled to have provided you with an exceptional experience. Your recommendation means the world to us, and we look forward to continuing to exceed your expectations in the future. Welcome to your new home!

5.00 /5

We recently sold our home in Southborough, Tunbridge Wells through Maddisons Residential. A close friend used Maddisons a couple of years ago and recommended them to us. From first point of contact and initial review to value our property right the way through to moving, the team at Maddisons were very attentive and professional through the entire process. We had constant feedback and weekly reports, keeping us up to date at all times. Maddisons were a completely superior service at all times compared with other companies we had personally used in the past. They are a great team at all levels and would highly recommend them to anyone looking for minimum hassle and maximum support, Thank you Maddisons, great job done well!

Reply from agent

Thank you so much for this wonderful review - we are so pleased to hear you were happy with the service we provided. We are indeed a great team but it is wonderful when that is seen and appreciated by our clients. It was a pleasure to work for you! Thank you so much again.

5.00 /5

Nice and easy process. Caroline was great and really responsive, whole process of renting our flat felt painless!

Reply from agent

Dear Jeremy, thank you so much for this - painless is what we like to hear! We are genuinely delighted that you were happy with our service - it was a pleasure to work for you. With best wishes!

5.00 /5

Maddisons have been incredible, from our rental experience, a rather extensive house search and to finally moving into our new home. I could not recommend enough, everyone we met was so professional and went the extra mile to help us find our family home in Tunbridge Wells. Thank you to everyone in the team.

Reply from agent

And thank you for trusting us to help you with all of the above! We were delighted to read these kind words. We really enjoy the way we can build relationships with our clients as we work with them through the various stages of their … More

5.00 /5

Would highly recommend using Maddisons. I have just purchased a house through Maddisons and the service from Jane and Karen throughout the process was great. Had constant updates and felt in the loop. Was a pleasure to use them.

Reply from agent

Dear Jo, thank you so much for this wonderful testimonial! Karen and Jane will be so delighted to hear that you were happy with everything. We pride ourselves on outstanding communication and are so pleased to hear that this has rung true for you. With many thanks again and very best wishes from us all!

5.00 /5

We recently sold our house in Tunbridge Wells and we couldn’t recommend Maddisons Residential more highly. The team is supportive, professional and very attentive through the entire process. It is the second time we work with Maddisons and they never disappoint.

Reply from agent

Dear Loren, thank you so much for these incredibly kind words. We really enjoyed working for you again and are delighted you are happy with the service provided! Wishing you all the very best for the future.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Ed Macfarlane

Associate Director

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display