Great Service

I recently completed a purchase through Maddisons and was thoroughly impressed by the experience from start to finish. The team - particularly Milly - was consistently professional, responsive, and genuinely helpful throughout the entire process. Communication was clear and timely, and it always felt like they had everyone's best interests at heart. What stood out most was the balance of warmth and efficiency - they made a potentially stressful process feel smooth and well-managed. I'd happily recommend Maddisons to anyone looking to buy or sell in the area. Thank you again for your excellent service. Stoyan

Best agents in Tunbridge Wells

Highly recommend Maddison’s Estate Agents. From the initial valuation & visit from Deborah it has been such an easy process selling our home. Weekly updates were really good too and Maddison’s were so professional. Would not hesitate to recommend them. Definitely a 10/10 from us. Thank you Deborah,Milly and your team. Kind regards Alison & Antony

Very impressive business. Driven and highly effective team. Chain visibility, alongside regularity and consistency of communications is exceptionally strong. Have already recommended Maddisons to others and will continue to do so.

I would have no hesitation in thoroughly recommending Maddisons Residential. I did not consider any other Agent in TW, when I first began to explore putting my apartment for sale in November with a January launch date in my mind. Within hours of my visit to their Pantiles Office, I was contacted by a Director, who made an appointment for her visit the next day. Another Director visited the day after with suggestions on decluttering (!!) and how to prepare for the photo/video shoot, which was arranged during this visit for a few weeks away in early December. The photo/video shoot was painless and in fact I quite enjoyed it. Launch took place on 2 January, offers were made after the first weekend and another Director was involved in discussing with me the offers made and my responses, making me feel in very capable hands. One the agreement for sale had been agreed by me and my Buyer the Sales Progression team are the primary point of contact. The two person team are fantastic and provided weekly updates of how the chain was growing in both directions (!!) and when it was necessary in the later stages, worked with my solicitor and other Agents to find out the real story behind NO PROGRESS somewhere in the lower and upper chains. When difficult decisions needed to be made about withdrawing or setting explicit fair deadlines for other parties to meet, a Director was always involved. Again making me feel very comfortable receiving their balanced professional experience presented to me for discussion with a simple decision for me then to make. In the end I had to make the decision to move my furniture out into storage before a contract of sale was signed, but I was comfortable doing it and it gave me the flexibility to now be a cash buyer for a newbuild, as my purchase chain then collapsed on the date of sale contract exchange (( THANK YOU Maddisons team and wishing you continued success in the future with your highly “differentiated” service for discerning clients; involving high quality sales preparation, a five star pro-active marketing launch and probably the most important aspect for a Seller, as it goes on the longest, the “Sales Progression” function (the tireless grind to keep on top of the real facts behind the inevitable slow progress of other parties and their professional advisers !!

Maddison’s has excelled throughout our house selling process, from the prompt response to our property valuation request, the excellent advice on how to set out the house for potential buyer visits, the production of a professional video walk through, the knowledgeable and enthusiastic representatives who hosted the visits, the guidance and support through the offer process, to the follow through and weekly updates post the offer acceptance. Our initial impression that they offered a service that was different and superior to the other agencies we approached has proved to be the case. We are convinced that Maddisons have been the right choice for our property sale, and that they have consistently represented good value for money. Happy to recommend!

This is my third experience of working with Maddisons Residential and they are consistently efficient and professional. More than this, they bring a friendly personal approach to their work. Deborah's knowledge of the market is exceptional and she has always advised us well, in addition to being able to facilitate things to ensure we were able to secure the house we wanted and sell ours quickly. Where she comes into her own though is when inevitable bumps appear on the road - she can swiftly work with all parties to ensure the process progresses smoothly. The wider team at Maddisions are great for keeping on top of the situation, managing solicitors and multiple parties, all while keeping us informed. Wouldn't hesitate to recommend them!

We would like thank Deborah and team for their perseverance in obtaining a sale for our house and their professionalism throughout; showing prospective purchasers over the property, identifying the best possible deal and updating us throughout the sale to a highly satisfactory conclusion. Deborah and her team had our best interests at the core of their business and Deborah was tenacious in securing us the best possible sale. I would highly recommend Maddisons Residential. Thanks again for everyone in the Maddisons team. You were brilliant!

Caroline was super helpful and a total delight to deal with.

Had the best experience with Maddisons estate agents. From the initial contact with Deborah, all the way through to the lovely calm Milly who dealt with my actual sale. …

We were recommended to Maddison’s by a friend. We had an excellent service from James and Caroline to rent our property. They were friendly, professional, highly knowledgeable and found the perfect tenants for our cottage. They go above and beyond and give great attention to detail. We could not recommend them more highly.