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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We recently rented a property though Maddisons, and were impressed with the speed with which they responded to queries, and their professional and friendly service. Would recommend.

Reply from agent

Thank you for your kind words, Annabel, and we were delighted to help you secure you your beautiful home.

5.00 /5

Quite simply exceptional! James helped me find my wonderful apartment and manages it on behalf of the owner. Always responsive, helpful and considerate. Best property agent I have ever dealt with

Reply from agent

We too love your apartment and are delighted to have been looking after you for close to the last 2 years and look forward to extending this shortly. And being almost directly above us does make things very simple !

5.00 /5

We recently relocated to England and embarked on the daunting task of finding a suitable home for our family. After weeks of tirelessly reaching out to various letting agents, Maddisons stood out as one of the few who responded promptly and professionally to our inquiries. From the moment we engaged with Maddisons, it was evident that they were committed to helping us find the right property. Despite encountering several hurdles along the way, James and Caroline from Maddisons displayed remarkable dedication and competence in navigating through every challenge. Their proactive approach and unwavering support were truly commendable. James and Caroline went above and beyond to ensure that our needs were met and our concerns addressed. Their expertise and attention to detail instilled confidence in us throughout the entire process. Thanks to Maddisons' exceptional service, we were able to secure a suitable home for our family.

Reply from agent

Thank you Kirsten for your wonderful words .. we were delighted to have helped you at the outset and look forward to helping you and the family settle into your new life in the UK as the next few months pass. It was a true pleasure working with you - please do stay in touch!

5.00 /5

We recently relocated to England and embarked on the daunting task of finding a suitable home for our family. After weeks of tirelessly reaching out to various letting agents, Maddisons stood out as one of the few who responded promptly and professionally to our inquiries. From the moment we engaged with Maddisons, it was evident that they were committed to helping us find the right property. Despite encountering several hurdles along the way, James and Caroline from Maddisons displayed remarkable dedication and competence in navigating through every challenge. Their proactive approach and unwavering support were truly commendable. James and Caroline went above and beyond to ensure that our needs were met and our concerns addressed. Their expertise and attention to detail instilled confidence in us throughout the entire process. Thanks to Maddisons' exceptional service, we were able to secure a suitable home for our family.

Reply from agent

Thank you Kirsten for your wonderful words .. we were delighted to have helped you at the outset and look forward to helping you and the family settle into your new life in the UK as the next few months pass ..

5.00 /5

Maddison's have been nothing but professional. The staff are always keen to help and it is an excellent estate agent. I have been kept up-to-date at all times. Very happy customer.

Reply from agent

We're delighted that you are a 'very happy customer', Catherine and thank you for your kind words which make us equally happy!

5.00 /5

Maddisons and residential have been a great asset to me for the management of my property. Caroline and James have a huge amount of knowledge and lots of great contacts in and around Tunbridge wells, which makes any work or checks that need to be completed easy and quick. They are very quick to reply to any of my questions and have a very personal feel when speaking with them. I'd highly recommend them as a company to use.

Reply from agent

Thank you, Pippa .. your kind words are really appreciated. We're delighted to have the flexibility to be of help to you, appreciating how difficult it is for you being abroad and a very different time zone.

5.00 /5

Maddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, and they provided valuable insights about the neighborhoods. Throughout the application and checking-in stages, the team has demonstrated professionalism and made the entire process hassle-free. We really appreciated their commitment to address our concerns till the very end of our moving in to the new property. It has been a pleasure liasing with Maddison Residential and we definitely recommend them.

Reply from agent

Krish, I am very sorry for the delay in responding to your lovely review. Thank you very much for taking the time! It was a real pleasure to help you with your decision to move to Tunbridge Wells, and assist you throughout the process. I have been so pleased to hear from Megan that you are happy in your new home!

5.00 /5

I rented a property recently via Maddisons. The whole experience from viewing to moving in was incredibly smooth. Since completing the move, James and the team have continuously checked in and continued to be really responsive. I have had experience with a good few estate agents over the years for both renting and purchasing. For me, Maddisons have been the best by a mile and anyone considering them as renter or rentee should rest assured knowing they are in safe hands.

Reply from agent

We really appreciate your kind words, Max, and are so pleased that you feel in safe hands ..

5.00 /5
25.01.2024
Amazing service from Maddisons Residential

Maddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, and they provided valuable insights about the neighborhoods. Throughout the application and checking-in stages, the team has demonstrated professionalism and made the entire process hassle-free. We really appreciated their commitment to address our concerns till the very end of our moving in to the new property. It has been a pleasure liasing with Maddisons Residential and we definitely recommend them.

Reply from agent

Dear Krishnen, Thank you for your glowing review! We are thrilled to have made your move smooth and stress-free. Your satisfaction is our top priority, and we're glad that you appreciated our team's effort and efficiency. We look forward to continuing to provide you with exceptional service in the future. Welcome to your new home, and thank you for recommending Maddisons Residential!

5.00 /5

Selling your parents house after being granted probate is never going to be easy but I felt the Maddisons team went over and above to make the whole process manageable. Everyone I dealt with was both sympathetic and professional throughout so I thank you all on a job well done. From the staging of a dated bungalow to the feedback from viewings, everything was done promptly and respectfully. I will be back when I finish renovating my current house. Thank you.

Reply from agent

Thank you Carl for your kind words and we look forward to working with you again in the future when your current house is finished.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jill Westoby

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display