Caroline and the team have been amazing. We are currently renting a property with one of their landlords and in the process of moving due to our landlord selling, Caroline has the patience of a saint! They have been so helpful and understanding with our journey for finding a new property and kept us in mind if anything came up their end which we really appreciated. Their communication and response time is great and are always there if we needed anything! Thank you Caroline!!!
I’ve recently started renting a property managed by Maddison’s - So far I’m very impressed. Very slick systems and processes around the initial paperwork/formalities and very efficient in dealing with a couple of maintenance items that needed attention to this point. Further; James who I’ve been dealing with has been very contactable, friendly and professional throughout. I would highly recommend. Thanks
A brilliant experience with Maddisons - Caroline has been a pleasure to deal with, incredibly helpful and quick to respond, and has gone above and beyond when it came to re-letting my flat, organising everything and generally being very on-it, and lovely to deal with, too. Highly recommended and I feel that my property is in very safe hands.
I don’t normally leave Google reviews but Maddison’s Estate Agents have been amazing. From start to finish, the whole process has been so easy. Deborah and her team made selling our home so stress free. Weekly updates always arrived in our mailbox on Friday afternoon so you knew what was happening in the chain up until completion. Thank you Deborah, Milly and team at Maddison’s
I have just finished a purchase through Maddisons and would recommend them to anyone. Friendly and professional throughout with excellent follow up and attention to detail from all of the team. During the negotiation Deborah and Karen were honest (I think!), clear, responsive and helpful. During the completion, Milly in particular, was really helpful and professional - she even told me about completion before my lawyer!
Maddison's helped us purchase our new home and sell our former home. They were professional and experienced. They guided us through both processes in a way that minimized our stress. Importantly, anytime we called their office to make inquiries, whoever we talked to knew who we were and what the status of our purchase or sale was....that reflects their team ethos. We will definitely use them again if needed and will recommend them to our friends.
I recently completed a purchase through Maddisons and was thoroughly impressed by the experience from start to finish. The team - particularly Milly - was consistently professional, responsive, and genuinely helpful throughout the entire process. Communication was clear and timely, and it always felt like they had everyone's best interests at heart. What stood out most was the balance of warmth and efficiency - they made a potentially stressful process feel smooth and well-managed. I'd happily recommend Maddisons to anyone looking to buy or sell in the area. Thank you again for your excellent service. Stoyan
Although we are late to do this review (apologies) we felt that it would be wrong to not give our thanks to Maddisons for the excellent service we received from them last year for the sale of our house. From our first meeting with Deborah when she came for the valuation, from the advice she gave us on presentation, and to the sale, exchange and completion, we found the team at Maddisons to be very professional. Deborah has a great rapport with her clients and her negotiation skills for the sale of our house were excellent. The team provided us with regular updates throughout the whole process and each team member that we dealt with was knowledgeable of our situation along the way. Thank you Maddisons for all your help and professionalism last year, we will certainly come back to you in the future.
Maddisons Residential has just helped me to sell my home. They were totally professional, proactive and hard working whilst being supportive and sympathetic. From Deborah coming to value and discuss the property and Milly working away in the background and always keeping me up to date with progress. I thoroughly recommend them.
A very proffessional and friendly service. Very prompt and helpful. Thanks for all your hard work in helping us sell our house!
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator