We purchased through Maddisons, and found them to be polite and efficient throughout. Obviously they were advocating for their client (and are excellent at getting the best price much to our disappointment!), but were engaged throughout and very pleasant to work with. I would recommend Maddisons whether buying or selling.
I would highly recommend using Maddisons Resedential, when selling your house. They are so friendly and helpful. They have a sales progression team which is brilliant as you can contact them at any point to discuss how the move is going and they are always happy to help. I always felt valued and all queries were met with a quick response. I would happily use them again and it really is worth going with a team that are willing to go the extra mile to help you.
I can’t recommend Deborah and the whole team at Maddisons highly enough. They are always on hand with information, help and advice. Fantastic communication so you always know how your buy/sell is progressing and answer any questions regardless of how big or small. The best estate agents I have ever had the pleasure of dealing with.
Duncan and I prepared our house for sale in advance of hitting the market, Maddisons understood our house and to whom it might appeal. Their presentation in photo, description and video form showed our home at its very best. Maddisons knowledge of the market and experience of handling potential buyers, serious or otherwise, came through. When our chain broke James took quick and effective control getting us back on track with a new buyer within days. We can now understand why Maddisons are such a popular agent in Tunbridge Wells.
We recently used Maddisons to buy our house. They were extremely accommodating. Making time over the Christmas period to show us the house. Always replied promptly to any call. Kept us updated on a weekly basis to progress of purchase. We would thoroughly recommend. A follow up to the above review of our purchase. We went on to rent our property out and continued to use Maddisons. One year on they found us our tenant. They are always eager to help and prompt to reply to issues that have occurred. To date they have been exceptional. Long may it continue. Thank you We used Maddisons for 18 months, renting our property out to an exceptional tenant that Maddisons found. Maddisons always responded immediately to any query we had, even if it was the weekend. We have since moved back to our property and couldn’t fault how the property had been managed. Thanks Maddisons
Excellent agent with outstanding attention to detail and professional advice. Being entirely new to renting out my property, James and Simon at Maddisons gave excellent guidance and were always at the end of a call or email. A first-rate service all round.
I would thoroughly recommend Maddisons as a letting agent. We rented a family property and the service and communication has been professional, efficient and prompt thoughout. This has also included rectifying the odd issue that has occurred during our tenancy swiftly using professional tradesmen.
I have no hesitation in recommending Maddisons Residential and would, without doubt, use them again in the future. Nothing was too much trouble and the whole team were such a pleasure to deal with. I’ve honestly not come across letting agents like them before. Professional, friendly, ethical and all round lovely people. Make life easy for yourself and put your trust in this fabulous company - you won’t regret it!
We would highly recommend Maddisons for letting and managing your property. Efficient, friendly and professional. Makes letting easy. Thank you to James and his team.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator