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Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

Featured Claimed branch
5.0 400 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Judi Oliver Google

We have moved house five times and can honestly say that Maddison’s Residential is the most superior estate agents we have ever had. They sold our house, found us a rental property and the icing on the cake, they found the right home for …

Reply from Maddisons Residential: Dear John and Judi - WOW! Thank you so much for this incredible review of our journey together and it has indeed been a journey! You have been such a pleasure to work for and with and are a fabulous example of how a great relationship with … More
John Parker Google

Thank you so much to the whole team at Maddison's for helping us sell our family home. The whole team are professional, approachable and gave us complete confidence that we had chosen the right agent. If we ever chose to sell again we …

Reply from Maddisons Residential: Thank you so much John for this and I know Deborah is delighted to know how happy you are with the service she and our wider team provided. It is very much Deborah's vision to 'do' estate agency intentionally differently so when we hear we have suceeded, it is hugely rewarding. Thank you again and wishing you the very very best.
Jamie Morgan Google

James and Caroline have been fantastic since taking on the property that I've been renting. …

Reply from Maddisons Residential: Hi Jamie .. thank you for your kind words and we're delighted that you're happy in being looked after by the Maddisons Lettings team.
Philip Tasker Google

Deborah and Milly were fantastic! As first time buyers, the helped guide us through the process, were informative, and also very accommodating with facilitating multiple viewings of our now home. Milly was great at keeping both buyer and …

Reply from Maddisons Residential: Dear Philip, thank you for your kind words and stellar review! We're thrilled to have supported you as first-time buyers and glad that Deborah and Milly provided helpful guidance and clear communication throughout the process. It is so rewarding to hear when we have done a great job! With best wishes and very many thanks again!
Karim Shepherd Google

I’ve recently started renting a property managed by Maddison’s - So far I’m very impressed. Very slick systems and processes around the initial paperwork/formalities and very efficient in dealing with a couple of maintenance items that …

Reply from Maddisons Residential: Thank you for your kind words Karim! We're thrilled to hear that your experience with Maddisons has been impressive, reflecting our commitment to efficient service and professionalism. James and the team are delighted with your recognition and appreciation. Thank you again for taking the time to review your experience.
Janie Nicholson Google

If I could give Karen and Milly 6 stars, I would! They went above and beyond my expectations and made a tricky sale of my mother’s house less traumatic. Nothing was too much trouble and they helped me find additional services like reliable …

Reply from Maddisons Residential: Janie thank you SO MUCH for such a wonderful review. Karen, Milly, and the team were so thrilled to hear such glowing feedback. We were delighted to assist with your mother's house sale and provide support every step of the way, especially … More
Alison Cavanagh Google

I don’t normally leave Google reviews but Maddison’s Estate Agents have been amazing. From start to finish, the whole process has been so easy. Deborah and her team made selling our home so stress free. Weekly updates always arrived in our …

Reply from Maddisons Residential: Dear Alison, thank you so much for these kind words. We strive to make the process as smooth and stress free as possible and we are delighted to hear that we have succeeded in this. Wishing you all the very best and with many thanks again for taking the time to send us your thoughts. Best wishes from us all.
Richard G Google

I have just finished a purchase through Maddisons and would recommend them to anyone. Friendly and professional throughout with excellent follow up and attention to detail from all of the team. …

Reply from Maddisons Residential: Thank you so much for this wonderful testimonial of our service. It is hugely rewarding to know that our efforts are appreciated and our in house processes and systems are working! It was a pleasure working with you and we wish you every happiness in your new home. Best wishes from us all.
Angela Constable Google

Although we are late to do this review (apologies) we felt that it would be wrong to not give our thanks to Maddisons for the excellent service we received from them last year for the sale of our house. From our first meeting with Deborah …

Reply from Maddisons Residential: Dear Angela, thank you so much for your gracious feedback and for taking the time to write about your experience with Maddisons. We are delighted that our efforts were successful and it was our pleasure to assist with the sale of your home. … More
Jill Ferrell Google

Maddison's helped us purchase our new home and sell our former home. They were professional and experienced. They guided us through both processes in a way that minimized our stress. Importantly, anytime we called their office to make …

Reply from Maddisons Residential: Dear Jill, this really is just fabulous to hear - thank you so much for taking the time to write about your experince with us and it is enormously rewarding to know that our clients have been happy with the service they have received. It … More

About Maddisons Residential

Maddisons Residential office

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/

Our team

Deborah Richards Managing Partner
James Richards Lettings Director
Milly Stedman Sales Progression Manager
Sinead McCurry Client Partner
Jane Lewis Sales Support Manager
Brea Office Manager
Lisa Lidgey Client Partner
Karen Galpin Sales Director
Muge Turner Client Partner
Lora Grogan Property Marketing Coordinator
Kate Girling Client Partner
Sasha Foot Property Marketing Coordinator

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network The Mayfair Office onthemarket rightmove Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

Awards

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