Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

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Review

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Loran Haines The Trusted Agent 30 July 2025

Exceptional service, kind and professional from start to finish

What a fabulous agent! Maddisons really know what they’re doing. From the initial acceptance of our offer right through to exchange and completion, we could not have asked for a more comprehensive service. The team at Maddisons are warm, friendly, and highly professional. Special thanks to Vicky who initially showed us round the property and to Deborah and Milly, who guided us with kindness, clarity, and absolute efficiency throughout the buying process . We were kept fully informed and up to date at all times and an extremely tight deadline was managed with calm confidence. The support from Maddisons made what could have been a stressful experience feel seamless. We are truly grateful — and would recommend them without hesitation

Reply from Maddisons Residential: Dear Loran, Wow, what lovely words, thank you so much, it is so appreciated and we are so pleased that your experience has been such a positive one. There were certainly challenges with this chain, especially as we drew closer to the exchange, but thankfully with clear communication between all parties and your pragmatic approach throughout, we were thrilled for you when contracts were exchanged. Both you and Paul have been an absolute joy to deal with the whole way through and I know you must be absolutely thrilled to have finally secured the home you dreamed of owning for so long - and next will you’ll be living there! We look forward to seeing you on completion day to hand over the keys and wish you many years of happiness in your new surroundings. Best wishes from Deborah, Milly, Vicky and the team at Maddisons.

About Maddisons Residential

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/