Recently purchased a home on with Maddisons and I have been so impressed by them. From the video walk throughs of their properties, which really support the purchase decision, through to the service of Jane Lewis who supports and chases both sides and solicitors through the process and keeps everyone up to date. All wonderful women to deal with and we will definitely use them to sell in the future. Thank you Maddisons!
Maddisons Residential
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
We recently sold our house with the help of Jane and Karen, and we couldn’t be happier with the service we received. From start to finish, they were incredibly helpful, thorough, and attentive to every detail. Nothing was too much trouble, and they kept us updated at every stage of the process, even when things were stressful! Their professionalism was matched by their genuine care and friendliness, which made the whole experience so much easier. We would not hesitate to recommend Jane, Karen, and the team to anyone looking to buy or sell a property.
We received exceptional service from Deborah and the sales team. Not only did they identify suitable purchasers at a good price within a week of our house going on the market but we were then kept well informed during the legal and due diligence process so we never felt that we didn't know what was happening and when we could expect to exchange and complete. This was our first house move in nearly 40 years but it all went incredible smoothly thanks to Maddisons.
We recently sold our house with Maddisons, and we are so grateful that we chose them. They managed every aspect of the sale for us with great care, from initial valuation and advice, right through to the day we moved out. They were professional and reliable as well as being friendly and approachable. We were impressed by how quickly we were updated after each viewing, and also by how patient and accommodating they were when we needed things done in a certain way, because we have children with disabilities. We can’t rate them highly enough.
Moving out of London? Moving to Tunbridge Wells? You will not get a better lettings service anywhere! A family run company, where everyone feels equally important, including us - just a little renter. As a self employed family with Universal Credit top up, proving affordability has always been tricky. At Maddisons you don’t hear “there’s nothing we can do”, you hear “well, we got to take you through the referencing somehow”. You’re just instantly at home at Maddisons, there’s trust, anxiety vanishes. Moving to a new town with small kids cannot be more daunting. From the first contact, all the way through to handing in the keys, and now, a couple of months in, also a very efficient ongoing property management. Pure class! Thank you for making ours the first positive moving experience ever.
We recently sold our home in Southborough through Maddisons Residential and couldn’t have asked for a better experience. The whole team were friendly, organised and great at keeping us updated throughout. Jane Lewis, the Sales Progression Manager, was absolutely exceptional - always calm, positive and on top of everything. Her “can do” attitude really helped keep things moving. We’d definitely recommend Maddisons to anyone thinking of selling locally.
I would like to say a big Thank you to Karen G and Jane L. We have had some challenging times selling our home, it felt everything that could go wrong 'did', this was out of Maddison's and our control, Maddison's went above and beyond to …
Having just completed on my first sale with Maddisons I have to say dealing with them is like a breath of fresh air, very professional throughout the whole process, proactive, informative and more importantly they sell when others can't, …
We have sold through Maddisons twice now and both times the service was exceptional. Our most recent sale was not in great circumstances for us, but Deborah and her brilliant team made everything painless and were really sensitive to our …
From our initial meeting with Karen through to Jane looking after us throughout the sale process, the service from Maddisons has been second to none. Excellent communication throughout and I really felt that the Maddisons team had our best …
About Maddisons Residential
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Our team
Deborah Richards
Managing Partner
James Richards
Lettings Director
Milly Stedman
Sales Progression Manager
Sinead McCurry
Client Partner
Jane Lewis
Sales Support Manager
Brea
Office Manager
Lisa Lidgey
Client Partner
Karen Galpin
Sales Director
Muge Turner
Client Partner
Lora Grogan
Property Marketing Coordinator
Kate Girling
Client Partner
Sasha Foot
Property Marketing Coordinator
Memberships and portals
Marketing
Awards