The team at Maddisons have consistently delivered an outstanding service during all of my interactions with them. Estate agents should take a leaf from their book and I can't thank James enough for his partnership throughout our search here in Tunbridge Wells. I highly recommend Maddisons if you are seeking a tailored, personal experience during your search for 'the one'.
Simon at Maddison's is professional, knowledgeable and has helped me from start to finish get into my rental property. It ran through seamlessly and when I went in to the branch to sign papers, I found all the staff very friendly and welcoming. I cannot recommend Maddison's and Simon enough.
Couldn’t be more pleased with Maddisons. They did a great job marketing our property, were extremely professional, friendly and on the ball. We particularly found the weekly updates on sale progress helpful, and something I’ve not seen from other agents. Wouldn’t hesitate to recommend.
5* star exceptional service from start to finish. I have now had the pleasure of buying and selling twice with Maddisons and I cannot recommend them highly enough. If you are looking for a professional, efficient, knowledgeable, hardworking and caring estate agent then look no further. From start to finish the attention to detail is second to none. Each member of staff has their own role within the company, therefore, at each stage the process is seamless and handled with complete competence. You are never kept in the dark with weekly updates as a minimum. My recent purchase I can honestly say without Jane (sales support manager) and Deborah's (owner) expertise the sale/chain would have collapsed. They managed to negotiate an agreement between all parties (there were several!) that we never thought was possible. We are now in our dream property. Maddisons think outside of the box, are adaptable and are, without doubt, truly brilliant! An absolute pleasure to deal with. Thank you to the WHOLE team from start to finish.
The whole team at Maddisons made selling our family home as smooth as possible. They were excellent at giving feedback, liaising with the buyers and achieved a great price. We have no hesitation in recommending them.
If you're a potential buyer or rental tenant and your property is with Maddisons, count yourself very lucky! Incredible team with amazing communication and understanding. If you're a potential Vendor, look no further than Maddisons, you will be treated with the utmost respect and professionalism. Thank you James and the Maddison's Team!
Since the very beginning of our relationship with Maddisons, we have experienced an excellent service, from a friendly, professional and honest company. Thank you James and your team,you have been wonderful. From Patricia and David
Thank you SO very much for all your time, help and invaluable advice over the last couple of months in my search. I’m writing to let you know I have actually had my offer accepted on another property today, but honestly I was so very impressed with your quality of care and professionalism that if I could have bought by agency alone, it would be you and I will definitely be recommending you to friends.
A well led company with friendly, organised and professional staff. As tenants of a property managed by Maddisons we have been consistently impressed with the great communication, quick reaction to deal with any issues and lovely staff members. It has been such a pleasure and breath of fresh air to find such a capable agency who really does their best to ensure both landlord and tenants are having their needs met and fostering positive relationships. James has built a great team who are an asset to the area.
We had exceptional service and support throughout our rental experience with James and the team at Maddisons. Our process was slightly different as we were looking to rent a house whilst being based overseas and what we expected to be a stressful procedure became a pleasant one with constant support and reassurances from a friendly team. From having been a renter and home owner ourselves we rate Maddison’s against any other property agent we have experienced. Real people who you can connect with, trust and rely on. Thanks again James and the team. Bryn and Amy
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator