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Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

Featured Claimed branch
5.0 400 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Georgie Patel Google

Recently purchased a home on with Maddisons and I have been so impressed by them. From the video walk throughs of their properties, which really support the purchase decision, through to the service of Jane Lewis who supports and chases both sides and solicitors through the process and keeps everyone up to date. All wonderful women to deal with and we will definitely use them to sell in the future. Thank you Maddisons!

Reply from Maddisons Residential: Dear Georgie, thank you so much for your lovely comments which are so appreciated by all the team. We have enjoyed working with you from your first viewing and can't wait to hand over the keys to you on completion day. We are lucky to have Jane in our team and are often told how much buyers and sellers appreciate the pro-active and calm approach from our sales progressors, so we are thrilled you have experienced the same. We hope you will enjoy your fabulous new home for many years, but as and when you do next think of moving, we would be absolutely delighted to be working with you again. Wishing you every happiness in your new home, from all the team at Maddisons.
Kay Garner Google

We recently sold our house with the help of Jane and Karen, and we couldn’t be happier with the service we received. From start to finish, they were incredibly helpful, thorough, and attentive to every detail. Nothing was too much trouble, and they kept us updated at every stage of the process, even when things were stressful! Their professionalism was matched by their genuine care and friendliness, which made the whole experience so much easier. We would not hesitate to recommend Jane, Karen, and the team to anyone looking to buy or sell a property.

Reply from Maddisons Residential: Dear Kay, Your review means so much to us all, so thank you for taking the time to share your experience of selling your Southborough home with Maddisons. We have so enjoyed working with you both and are rather envious that you will now be within strolling distance of the sea. We wish you every happiness in your new home and thank you so much for entrusting us with the sale of your much loved home. Best wishes from Karen, Jane and all the Maddisons team.
Simon Curtis Google

We received exceptional service from Deborah and the sales team. Not only did they identify suitable purchasers at a good price within a week of our house going on the market but we were then kept well informed during the legal and due diligence process so we never felt that we didn't know what was happening and when we could expect to exchange and complete. This was our first house move in nearly 40 years but it all went incredible smoothly thanks to Maddisons.

Reply from Maddisons Residential: Dear Simon, Thank you so much for taking the time to share your experience of selling your lovely home in Tunbridge Wells through Maddisons. We truly appreciate your kind words and are delighted that you are so pleased with the service you received from our team. We have all enjoyed working with you both and know that your buyers will love your home as much as you have all these years. We will always remember your magnificent Magnolia! Wishing you every happiness in your new home from Deborah, Jane and all the team at Maddisons.
Danielle Payne Google

We recently sold our house with Maddisons, and we are so grateful that we chose them. They managed every aspect of the sale for us with great care, from initial valuation and advice, right through to the day we moved out. They were professional and reliable as well as being friendly and approachable. We were impressed by how quickly we were updated after each viewing, and also by how patient and accommodating they were when we needed things done in a certain way, because we have children with disabilities. We can’t rate them highly enough.

Reply from Maddisons Residential: Dear Danni and Andy, Thank you so much for such a fabulously glowing review, we are so grateful for you taking the time to share your feedback. We have really enjoyed working with you both and whilst you had your fair share of bumps along the way with the chain above you, it sounds like it was worth the wait for the house you now call home. We really do appreciate your kind words and wishing you all every happiness in your new home, from Karen, Jane and all the team at Maddisons.
Swietlana Borkowska Google

Moving out of London? Moving to Tunbridge Wells? You will not get a better lettings service anywhere! A family run company, where everyone feels equally important, including us - just a little renter. As a self employed family with Universal Credit top up, proving affordability has always been tricky. At Maddisons you don’t hear “there’s nothing we can do”, you hear “well, we got to take you through the referencing somehow”. You’re just instantly at home at Maddisons, there’s trust, anxiety vanishes. Moving to a new town with small kids cannot be more daunting. From the first contact, all the way through to handing in the keys, and now, a couple of months in, also a very efficient ongoing property management. Pure class! Thank you for making ours the first positive moving experience ever.

Reply from Maddisons Residential: Dear Lana, Thank you so much for your wonderful review. We're delighted to be looking after you, Marlon and the children and have you as residents of ours. We look forward to continuing to look after you in the same manner as we have started :)
Chris Rose Google

We recently sold our home in Southborough through Maddisons Residential and couldn’t have asked for a better experience. The whole team were friendly, organised and great at keeping us updated throughout. Jane Lewis, the Sales Progression Manager, was absolutely exceptional - always calm, positive and on top of everything. Her “can do” attitude really helped keep things moving. We’d definitely recommend Maddisons to anyone thinking of selling locally.

Reply from Maddisons Residential: Dear Chris, thank you so much for your lovely review and for taking the time to share your experiences of selling your home in Southborough with Maddisons. We've loved working with you both and so pleased to hear how delighted you have been. We're very lucky to have our fabulous sales progressors and Jane is perfect for pro-actively keeping a chain moving forward and calming nerves along the way. We hope you are settling in well to your new home and whilst we wish you many happy years in your new surroundings, we'll always be thrilled to hear from you if we can help you again in the future and any friends and family who are considering a move. With best wishes from all the team at Maddisons
Michelle Rumsey Google

I would like to say a big Thank you to Karen G and Jane L. We have had some challenging times selling our home, it felt everything that could go wrong 'did', this was out of Maddison's and our control, Maddison's went above and beyond to …

Reply from Maddisons Residential: Thank you so much Michelle for this incredible review of our service... We are so touched by your kind words and thrilled to have been able to support you through the challenges of selling your home - of which there were a few as … More
graeme todman Google

Having just completed on my first sale with Maddisons I have to say dealing with them is like a breath of fresh air, very professional throughout the whole process, proactive, informative and more importantly they sell when others can't, …

Reply from Maddisons Residential: Thank you so much Graeme, for such lovely and kind words. We are all so thrilled to hear how pleased you have been and it's been so lovely working with you and we are delighted to be working with you again so soon. Thank you for entrusting … More
Rebecca O'Connor Google

We have sold through Maddisons twice now and both times the service was exceptional. Our most recent sale was not in great circumstances for us, but Deborah and her brilliant team made everything painless and were really sensitive to our …

Reply from Maddisons Residential: Thank you so much Rebecca for your lovely and generous kind words.  It was an absolute pleasure to work with you again.  I often say that selling someone’s property is a short, intense friendship.  This is now the second time that you have … More
Nicola Withers Google

From our initial meeting with Karen through to Jane looking after us throughout the sale process, the service from Maddisons has been second to none. Excellent communication throughout and I really felt that the Maddisons team had our best …

Reply from Maddisons Residential: Thank you so much Nicola, what a lovely review and we are all so thrilled you have been so happy with the service and communication you have received from our team here at Maddisons when selling your property in Tunbridge Wells. We always … More

About Maddisons Residential

Maddisons Residential office

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/

Our team

Deborah Richards Managing Partner
James Richards Lettings Director
Milly Stedman Sales Progression Manager
Sinead McCurry Client Partner
Jane Lewis Sales Support Manager
Brea Office Manager
Lisa Lidgey Client Partner
Karen Galpin Sales Director
Muge Turner Client Partner
Lora Grogan Property Marketing Coordinator
Kate Girling Client Partner
Sasha Foot Property Marketing Coordinator

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network The Mayfair Office onthemarket rightmove Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

Awards

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