We had a great experience with the team at Maddisons and would highly recommend working with them. They were very efficient and kind in their communication and did a great job following up the sellers as needed, during what turned out to be quite a complicated process to buy our new home. We would be very happy to work with them again and felt in good hands with Karen and Jane.
Reply from Maddisons Residential: Thank you so much, Jessie and Elliot, for your kind words and for taking the time to share your experience of buying your home through Maddisons. It's been an absolute pleasure working with you both and thank you for your patience during the complexities of such a rural property. Wishing you all every happiness in your new home and we are still rather envious of the amazing view and sunsets you get to enjoy and can't imagine you'll ever tire of that! Best wishes from Karen, Jane, Muge and all the team at Maddisons
We would definitely recommend Maddison’s as the team were professional, efficient and organised. Milly, the Sales Progression Manager, kept the purchase on track with helpful and reassuring weekly updates given. It made the process a lot smoother than previous transactions. Many thanks.
Reply from Maddisons Residential: Thank you so much, Debbie, for your lovely review, having experienced the purchase process with us. We get lots of lovely feedback about our sales progressors, Milly and Jane, and we're very lucky to have them in our team as they are so passionate about what they do and appreciate how stressful the process can be if you don't know what's going on, which is why they provide regular updates and keep in close contact with all parties in a chain. It's so nice to hear this made such a difference compared to your previous experiences, so thank you for sharing that. Best wishes, from all the team at Maddisons.
Maddisons sold our property with such compassion and understanding. Excellent communication throughout from Karen's initial visit to Jane's handling of the sale and whilst it was a small chain, they looked after us at every step. Target price achieved and all done within 14 weeks, from going on the market to completion. We feel very lucky to have been in such capable, professional and friendly hands.
Reply from Maddisons Residential: Thank you so much Nicola, it really was an absolute pleasure working with you and we really appreciated how pro-active you were at every step as well, as this really helped your sale to sail through so quickly. It's a lovely house and your buyers are absolutely thrilled with their new home and we wish you every happiness with your new chapter. Thank you for taking the time to share your experience with us and others, it really does mean so much. Best wishes, Karen, Jane and the team at Maddisons.
Deborah and the team were head and shoulders above other agents we had viewed properties with. Professional and knowledgeable - simple details such as a cheat sheet with all the questions and answers on a particular property make the whole experience better. When it came to the property we purchased, Deborah and Milly were invaluable in getting it over the line, keeping us informed throughout, and even letting us know we completed an hour before our solicitors. We both said we wished we had sold with Maddisons as well!
Reply from Maddisons Residential: Thank you, Jordan, for such wonderful words – they really are so very appreciated. Yours was a purchase with a few bumps along the way, but with such lovely buyers and sellers on either side of the deal, it was certainly all a lot easier to deal with. I hope that you are happy in your stunning new home for many, many years to come. Enjoy those views! Best wishes, Deborah and all the team at Maddisons.
Maddisons Residential has just helped me to sell my home. They were totally professional, proactive and hard working whilst being supportive and sympathetic. From Deborah coming to value and discuss the property and Milly working away in the background and always keeping me up to date with progress. I thoroughly recommend them.
Reply from Maddisons Residential: Dear Diana, thank you so much for taking the time to write this wonderful testimonial of our service. It is hugely rewarding to know that you felt well looked after throughout the different stages of the process and we're thrilled to learn … More
A very proffessional and friendly service. Very prompt and helpful. Thanks for all your hard work in helping us sell our house!
Reply from Maddisons Residential: Thank you so much for your fabulous review of our service and for acknowledging our team's hard work. It was a pleaure working for you and we wish you all the very best. With best wishes from us all!
I recently completed a purchase through Maddisons and was thoroughly impressed by the experience from start to finish. The team - particularly Milly - was consistently professional, responsive, and genuinely helpful throughout the entire process. Communication was clear and timely, and it always felt like they had everyone's best interests at heart.
What stood out most was the balance of warmth and efficiency - they made a potentially stressful process feel smooth and well-managed. I'd happily recommend Maddisons to anyone looking to buy or sell in the area.
Thank you again for your excellent service.
Stoyan
Reply from Maddisons Residential: Thank you so much Stoyan for your kind words and for taking the time to share your positive experience with us. It's wonderful to hear that Milly and the team provided a great experience and helped your purchase feel less stressful. We are also so thrilled to hear that you would recommend us to others - thank you so much. Wishing you all the very best and we look forward to working with you again in the future. Best wishes from us all.
Highly recommend Maddison’s Estate Agents.
From the initial valuation & visit from Deborah it has been such an easy process selling our home. Weekly updates were really good too and Maddison’s were so professional. Would not hesitate to recommend them. Definitely a 10/10 from us.
Thank you Deborah,Milly and your team. Kind regards Alison & Antony
Reply from Maddisons Residential: Dear Alison, thank you so much for these kind words. We strive to make the process as smooth and stress free as possible and we are delighted to hear that we have succeeded in this. Wishing you all the very best and with many thanks again for taking the time to send us your thoughts. Best wishes from us all.
Very impressive business. Driven and highly effective team. Chain visibility, alongside regularity and consistency of communications is exceptionally strong. Have already recommended Maddisons to others and will continue to do so.
Reply from Maddisons Residential: Dear David, with huge thanks for this extremely kind review of our business and our service. As ever, we are delighted to hear that we have impressed. It was a pleasure to work for you and we very much hope to do so again in the future. With best wishes from us all at Maddisons.
Caroline was super helpful and a total delight to deal with.
Reply from Maddisons Residential: Thank you very much for your kind review Simone. I am so pleased that we could make it all work out for you so well in the tight timeframe that we had, and that you are very happy in your new home in Tunbridge Wells!
About Maddisons Residential
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
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Deborah Richards
James Richards
Milly Stedman
Sinead McCurry
Jane Lewis
Brea
Lisa Lidgey
Karen Galpin
Muge Turner
Lora Grogan
Kate Girling
Sasha Foot
