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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Karen and the team at Maddisons have been truly amazing since the very first meeting, they really stand apart from the other agents out there. They have been so helpful and supportive all the way throughout the sale process, are super responsive to queries and kept things moving along. I honestly can't recommend them enough.

Reply from agent

Dear Rachel, thank you so much for your kind word! We're absolutely delighted to hear about your positive experience with Karen and our team and so pleased you felt as though our service stood out. We work really hard to perfect our processes and it is really rewarding to know our hard work is appreciated by our wonderful sellers. Thank you again and very best wishes from us all.

5.00 /5
08.10.2024
Fabulous service

Karen and the team at Maddisons have been truly amazing since the very first meeting, they really stand apart from the other agents out there. They have been so helpful and supportive all the way throughout the sale process, are super responsive to queries and kept things moving along. I honestly can't recommend them enough.

Reply from agent

Dear Rachel, thank you so much for your kind word! We're absolutely delighted to hear about your positive experience with Karen and our team and so pleased you felt as though our service stood out. We work really hard to perfect our processes and it is really rewarding to know our hard work is appreciated by our wonderful sellers. Thank you again and very best wishes from us all.

5.00 /5

We would like thank Deborah and team for their perseverance in obtaining a sale for our house and their professionalism throughout; showing prospective purchasers over the property, identifying the best possible deal and updating us throughout the sale to a highly satisfactory conclusion. Deborah and her team had our best interests at the core of their business and Deborah was tenacious in securing us the best possible sale. I would highly recommend Maddisons Residential. Thanks again for everyone in the Maddisons team. You were brilliant!

Reply from agent

Thank you so much for this Paul! Yours was a more complicated sale but we got there in the end! We were genuinely delighted to have matched the right buyers to your (now old!) home. You are absolutely right that we always want to secure the best possible terms for our clients, in line with their objectives, and are so delighted you are happy with the outcome. Wishing you all the very very best for the future!

5.00 /5
17.09.2024
Great service...

Maddison’s has excelled throughout our house selling process, from the prompt response to our property valuation request, the excellent advice on how to set out the house for potential buyer visits, the production of a professional video walk through, the knowledgeable and enthusiastic representatives who hosted the visits, the guidance and support through the offer process, to the follow through and weekly updates post the offer acceptance. Our initial impression that they offered a service that was different and superior to the other agencies we approached has proved to be the case. We are convinced that Maddisons have been the right choice for our property sale, and that they have consistently represented good value for money. Happy to recommend!

5.00 /5

Caroline and the team have been amazing. We are currently renting a property with one of their landlords and in the process of moving due to our landlord selling, Caroline has the patience of a saint! They have been so helpful and understanding with our journey for finding a new property and kept us in mind if anything came up their end which we really appreciated. Their communication and response time is great and are always there if we needed anything! Thank you Caroline!!!

Reply from agent

Sam, thank you very much for your lovely review, so kind of you to take the time. We are so happy that you have now found a new home and that we were able to help you along the way! Wish you all every happiness in the future, please do keep in touch and let me know when little one arrives!

5.00 /5

Would highly recommend using Maddisons. I have just purchased a house through Maddisons and the service from Jane and Karen throughout the process was great. Had constant updates and felt in the loop. Was a pleasure to use them.

Reply from agent

Dear Jo, thank you so much for this wonderful testimonial! Karen and Jane will be so delighted to hear that you were happy with everything. We pride ourselves on outstanding communication and are so pleased to hear that this has rung true for you. With many thanks again and very best wishes from us all!

5.00 /5
10.09.2024
Excellent Service

Jane, Karen and the whole team at Maddisons ran my sale like clockwork. From start to end, it couldn’t have been more efficient. Timely weekly updates from Jane, honest responses to questions, very personable to deal with and got the job done. Really delighted with the whole service from start to end. Very professional with a large human touch. Thank you to the whole team.

Reply from agent

Dear Marcella, thank you so much for these kind words! Jane and Karen and the rest of the team will be so delighted to hear this. We always strive for efficiency and honesty, so to hear we have done a good job on these fronts is a delight! Wishing you all the very very best for the future in your new home. Best wishes from us all at Maddisons

5.00 /5

Maddisons have been incredible, from our rental experience, a rather extensive house search and to finally moving into our new home. I could not recommend enough, everyone we met was so professional and went the extra mile to help us find our family home in Tunbridge Wells. Thank you to everyone in the team.

Reply from agent

And thank you for trusting us to help you with all of the above! We were delighted to read these kind words. We really enjoy the way we can build relationships with our clients as we work with them through the various stages of their property journey so it is hugely rewarding for the team to know that has been appreciated by our clients as well! Wishing you all the very best for the future and thank you again!

5.00 /5

A brilliant experience with Maddisons - Caroline has been a pleasure to deal with, incredibly helpful and quick to respond, and has gone above and beyond when it came to re-letting my flat, organising everything and generally being very on-it, and lovely to deal with, too. Highly recommended and I feel that my property is in very safe hands.

Reply from agent

Thank you very much Emily for your kind review. So lovely to read you are so happy with the service you have received from Maddisons, it has been a pleasure to help secure new tenants for your property in London and prepare your flat for their arrival!

5.00 /5

Great service. Caroline was incredible. Thank you.

Reply from agent

Thank you very much for your kind review Ashleigh. It was a pleasure to help and we hope you will be very happy in your new home, and in your new life in Tunbridge Wells!

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jill Westoby

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display