Karen and the team at Maddisons have been truly amazing since the very first meeting, they really stand apart from the other agents out there. They have been so helpful and supportive all the way throughout the sale process, are super responsive to queries and kept things moving along. I honestly can't recommend them enough.
Reply from Maddisons Residential: Dear Rachel, thank you so much for your kind word! We're absolutely delighted to hear about your positive experience with Karen and our team and so pleased you felt as though our service stood out. We work really hard to perfect our … More
Simply the best. Amazingly professional, well organised and clear communications. Great throughout the sale process. Highly recommend.
Reply from Maddisons Residential: Thank you so much Jason for taking the time to leave this testimonial. It was a pleasure to represent your sale and we were delighted to be able to navigate this through to a successful conclusion for you. With such a long chain, it was … More
Maddisons have proved themselves to be excellent in all aspects of selling my home. Karen and Jane have been unfailingly professional and proficient in all aspects of the conveyancing process but also sensitive, thoughtful and kind during a time that has been difficult on many levels. Thank you!
Reply from Maddisons Residential: Thank you so much Jane for your kind words. We are thrilled to hear your experience with us and particularly with Karen and Jane's was so positive. Thank you for entrusting Maddisons with your sale and we wish you all the best in your new chapter. With best wishes from us all.
Deborah and the team at Maddisons helped sell my former home.
Deborah and Karen were excellent in bringing the sale to a conclusion and Milly helped to keep everything moving to a conclusion. The professionalism exhibited certainly made a potentially stressful time but less so. Thank you
Reply from Maddisons Residential: Dear Catherine, thank you so much for your kind words and five-star review. We're thrilled to hear about your positive experience with Deborah, Karen, Milly, and the entire Maddisons team. Our aim is to always achive as smooth and … More
From the moment Karen walked through my door I knew I had the right person. She matched her skill with compassion and we sold our house in the first week on the market. Jane, our sales progresser was brilliant and navigated a lot of the usual issues that a long chain entails. The solicitor and surveyor they suggested were also excellent. Every member of staff is warm, responsive and competent. It was a highly stressful time in our lives for other reasons aside from a house move and so we are delighted we chose Maddisons Residential to get us through it all smoothly. We highly recommended them.
Reply from Maddisons Residential: Thank you so much for your glowing review Kerry! It was an absolute pleasure to look after your sale - thank you for entrusting this to us. We are so so pleased to hear you felt well looked after and we were able to demonstrate both expertise and empathy. Our team always strives for such seamless experiences, especially during stressful times and your kind words will mean the world to Karen and Jane. Wishing you all the very best for the future. You will all be very fondly remembered by our team. With best wishes from us all.
Deborah and the team at Maddisons helped sell my former home.
Deborah and Karen were excellent in bringing the sale to a conclusion and Milly helped to keep everything moving to a conclusion. The professionalism exhibited certainly made a potentially stressful time but less so. Thank you
Reply from Maddisons Residential: Thank you so much Catherine for this lovely testimonial of our service. We are so pleased to know we made your home less stressful and Deborah, Karen, Milly, and the entire Maddisons team are grateful for your kind words and the trust you placed in us. Wishing you happiness in your new chapter!
We engaged Maddisons early in 2024 as our neighbours had used them and came highly recommended. After an open house, we had several offers on our property and secured a quick sale. What impressed us about Maddisons was the pre and post sale service, they have a personal touch, great staff with deep local knowledge that gave us comfort through to completion.
Reply from Maddisons Residential: Thank you Nick for taking the time to write about your experience with us. It's rewarding to hear that our approach and our teams' local knowledge (which is indeed very thorough!) contributed to your positive experience. We truly are a true Tunbridge Wells agency, with a hugely experienced and locally based team and we are very pleased to have been able to showcase our expertise! Wishing you all the very best for the future!
Jane was absolutely fantastic! She kept us updated every step of the way, quickly resolving any issues that arose and was always a joy to talk to. Jane’s calm and reassuring manner was incredibly comforting, especially as we experienced a few hiccups along the way as first-time buyers.
Reply from Maddisons Residential: Hi Danni, thank you so much for taking the time to write in and review our service. Jane is indeed hugely calm and reassuring - she is enormously valued by us so it is always lovely to hear when our team are valued so highly by buyers and … More
From the first viewing through to completion, the team at Maddisons were amazing. Milly provided weekly updates and helped worked with the rest of the chain to help smooth the whole house buying process.
Reply from Maddisons Residential: Thank you so much for this lovely review Claire! It is always so rewarding to hear we've done a good job and that all of the systems and procedures we have in place are working - nothing happens without a great team however and we are so pleased your experience was so positive. With very best wishes for the future from us all!
Reply from Maddisons Residential: Thank you Gopa for this review! We are so pleased to hear you felt we provided an excellent service and wish you all the very, very best!
About Maddisons Residential
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
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Deborah Richards
James Richards
Milly Stedman
Sinead McCurry
Jane Lewis
Brea
Lisa Lidgey
Karen Galpin
Muge Turner
Lora Grogan
Kate Girling
Sasha Foot
