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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The staff at Maddisons responded to all aspects of the recent sale of our house in a friendly and professional manner. I wholeheartedly recommend them.

Reply from agent

Dear Jill, with many thanks for these very kind words. We are delighted you were happy with the service received - it was a pleasure working for you both. Best wishes from us all at Maddisons.

5.00 /5

I don't believe we could have found a better agent than Maddisons to handle the sale of our mother's house. Throughout Deborah and the team were fantastic with their advice and support. Maddisons have a real knowledge of the market and local contacts which are second to none. They helped us with everything from staging to an electrician and plumber. We can't thank the whole team at Maddisons enough. They really did work their magic!

Reply from agent

Thank you so much Richard for your kind words and we are so pleased to have been involved with the sale of the house. Thank you for taking on board our suggestions on how to maximise the potential and interest! Wishing you all the very best and thank you again for entrusting us with the sale of your mothers house.

5.00 /5

Maddisons helped us sell our house in August last year - They were extremely professional from start to finish. We knew exactly what was going on from the beginning to the end! They also let one property for us and we are about to instruct them to take on another property to let for our son. Again Maddisons act in a professional and friendly way and we would not hesitate to recommend them. Great team and great service.

Reply from agent

Thank you Jill .. we absolutely value your support and the trust you place in us, as both sellers and landlords, and even more so as it passes to the next generation ! We hope to remain the trusted property advisers to the entire family for many years to come ...

5.00 /5

I have been renting through Maddisons for the last year and a half and have had nothing but exceptional service from everyone I have spoken with. James is who we have dealt with the most has always been professional, friendly and extremely responsive to any queries we have had. I would absolutely recommend going through these guys if you are renting, best service i've had from any local estate agency having rented locally for the past7 years. When we are in a position to buy we will absolutely be coming back to Maddisons to work with them on that as I feel they are all genuine, caring and extremely knowledgeable of the local area.

Reply from agent

Thank you for your very kind words, Ellie .. you are fantastic tenants and been an absolute pleasure for Maddisons to look after. We look forward to finding you a house to buy in Tunbridge Wells in due course!

5.00 /5
19.05.2021

Deborah, James and the whole Maddisons team are truly brilliant and are a pleasure to work with. They are always responsive, professional and truly go the extra-mile. I have recommended them many times and will continue to do so. Buying and selling houses is often a tricky business but team-Maddisons will make the process work as well as it possibly can.

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5
19.05.2021

From start to finish, Maddisons delivered an exemplary level of service on our recent house sale, providing a high level of expertise, along with honest opinions, and advice. Deborah, James, Milly, and the team kept us informed every step of the way, and most importantly kept the sale on track through to completion. I would not hesitate to use Maddisons again, or recommend their services to anyone seeking to sell their home, or buy for that matter. Thanks again! Matt & Alex

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5

I currently rent a lovely apartment in the Pantiles in Tunbridge Wells (very close to Maddison’s beautiful office). Maddisons are the managing agent for the property and they are a delight to deal with. Very responsive whenever there is any issue with the apartment. I would highly recommend them

Reply from agent

We too love your apartment and are delighted to have been looking after you for close to the last 2 years and look forward to extending this shortly. And being almost directly above us does make things very simple !

5.00 /5
18.05.2021

Deborah and her team at Maddisons are absolutely fantastic. They are professional, efficient and honest. From day one they have put any of my anxieties and stresses of selling a house at ease, they have helped me through the entire process going above and beyond constantly and in general are just absolutely superb. I feel like I have had a 5 star service throughout.Thank you so much

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5
18.05.2021

After a long search for our dream property and viewing quite a few properties with Maddisons, we found our dream home. The service from Deborah and her team, from start to finish was outstanding, nothing was ever too much trouble, always on hand to answer any questions and made the whole process as stress free as it can be. Would highly recommend Maddisons.. why go anywhere else !

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5

An excellent service all round from the initial viewing all the way through through to completion

Reply from agent

Hi Paul, thank you so much for taking the time to review your experience with Maddisons and we are really happy to hear you found our service to be excellent. With very best wishes and many thanks again!

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display