A massive thank you to the team at Maddisons, they helped us find the right property for our family, without any heavy selling tactics. Thanks Deborah and the whole team.
Maddison’s were excellent. Even as a buyer, it seemed they went out of their way to make the process as smooth as possible. Hats off to Millie, Deborah and the whole team.
The main thing I would say about Maddisons Residential is they are different. Many estate agents claim to be, but really are not. We were tired of the lazy disinterest we had experienced elsewhere and decided to try Maddisons, as their fees were the same and they seemed to be well respected. Their valuation of our house included telling us what was wrong with it - all of the stuff we knew, but a few things we had never considered. The other agents just told us how great the place was and how they would be delighted to ‘help’ us. We instructed Maddison’s and followed their advice about ‘staging’ our property, which cost zero (other than a bit of effort) and they arranged a contractor to come and paint our kitchen cupboard doors, which transformed the hub of our house for almost nothing. In the end we achieved a price I thought was unattainable, the highest price ever achieved in the road, and subsequent sales of very similar houses in the road prove that we did very well indeed. This is verifiable fact (Zoopla etc) in case you are like me, and think most positive reviews are written by people’s mates. If you want an agent that is determined to do whatever it takes to get your house sold, and is more concerned about finding solutions than excuses, give them a call. They are in the Pantiles, Tunbridge Wells. Good luck with your sale. David Doyle
I can honestly say Maddisons are a breathe of fresh air in this era of awful customer service - they are brilliant. They have a winning formula. Whilst it may be tempting to use less expensive means to sell property, their knowledge, passion and customer focus is a lesson to their competition. In a transaction that is complex emotionally as it is financially I wouldn't give my business to anyone else!
I have a rental for 3 years now with Maddisons and I have no words to describe how professional, excellent and amazing service I always have from them. As I always have rented for 20 years I live in England , I can say, that Maddisons are the best I have all this year's. Thank you to all the professional team at Maddisons Residential
James and the whole Maddisons team are truly professional, polite, kind and friendly. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly. Thank you James and Maddisons. I would thoroughly recommend him and his team at Maddisons.
Maddisons handle the rental of my property and have been fantastic to work with from day one. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly and they are a very friendly team of people! Couldn’t recommend enough.
Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!
The customer service was absolutely fantastic. Communication was also great and whoever we called, emailed or texted, always came back to us very quickly and decisively. We cannot praise their professionalism and dedication in selling our property enough, and we would recommend Maddison's to anyone who wanted sell their property.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator