Recently purchased a home on with Maddisons and I have been so impressed by them. From the video walk throughs of their properties, which really support the purchase decision, through to the service of Jane Lewis who supports and chases both sides and solicitors through the process and keeps everyone up to date. All wonderful women to deal with and we will definitely use them to sell in the future. Thank you Maddisons!
What a fabulous agent! Maddisons really know what they’re doing. From the initial acceptance of our offer right through to exchange and completion, we could not have asked for a more comprehensive service. The team at Maddisons are warm, friendly, and highly professional. Special thanks to Vicky who initially showed us round the property and to Deborah and Milly, who guided us with kindness, clarity, and absolute efficiency throughout the buying process . We were kept fully informed and up to date at all times and an extremely tight deadline was managed with calm confidence. The support from Maddisons made what could have been a stressful experience feel seamless. We are truly grateful — and would recommend them without hesitation
Jane Lewis worked hard to keep the probate sale on track and helped to broker agreement about the terms of the sale. In comparison with another agent in connection with an aborted purchase, I thought Jane was very transparent and even-handed in her dealings with us, had a good grasp of the issues and was very accommodating when we needed access. Thank you.
A real delight to work with. Friendly and Professional every step of the way. Millie was a delight from start to finish. I would highly recommend to everyone buying and selling a property.
Excellent service from Jane Lewis constantly keeping me up to date and pushing to get the quickest outcome for me.
I recently sold my 2-bedroom flat in Tunbridge Wells, which I had owned for 17 years and I cannot speak highly enough of the service I received from the team at Madison Residential. From the very first conversation to the final completion, Deborah and Milly were absolutely fantastic. Their knowledge of the local market was spot on, providing clear, honest advice that helped guide every step of the sale. They were proactive and professional, ensuring that everything ran smoothly and they constantly went above and beyond to keep the process moving – even when challenges cropped up! What really stood out was their unwavering communication and support. I always felt informed, reassured, and confident that my property sale was in the best possible hands. Their attention to detail and genuine commitment to getting the best outcome was second to none. Deborah and Milly especially made what can often be a stressful experience feel straightforward and well managed. I truly couldn’t recommend them more highly – an outstanding team delivering an outstanding service. Jordan Relfe
Both I & my husband have sold & bought several properties in our lifetimes but the experience of selling through Maddisons was exceptionally good, (as it was, we gather, for the buyers of our cottage) - definitely better for us than with previous agents. The members of the team with whom we had direct involvement, Jane & Muge, were fully supportive & helpful - & particularly Karen, who gave us so much of her time & expertise. Nothing was too much trouble for her! We thank them all for guiding us through the whole process (which became quite lengthy...) to a successful conclusion.
I recently moved from London to Tunbridge Wells and am renting with Maddisons. First, the stark contrast in communication (both in terms of speed and courtesy) has been a breath of fresh air. From start to finish Maddisons have gone above and beyond to answer queries and done so in a kind and straightforward manner. Now that we’ve moved in, any queries have been promptly answered and actioned, in particular by James Richards. Maddisons is definitely the way to go if you want to have confidence in your agent and minimise moving stress. Thank you!
We had a great experience with the team at Maddisons and would highly recommend working with them. They were very efficient and kind in their communication and did a great job following up the sellers as needed, during what turned out to be …
We had a great experience with the team at Maddisons and would highly recommend working with them. They were very efficient and kind in their communication and did a great job following up the sellers as needed, during what turned out to be quite a complicated process to buy our new home. We would be very happy to work with them again and felt in good hands with Karen and Jane.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator
Associate Director