Maddisons found us a tenant within one week of advertising and I only have praise for the service they have offered. They have been very professional from start to finish. As this is the first time, we have rented out a property, they have held our hand through the entire process and made it all seem very simple. Thank you, Caroline & James. I Would highly recommend them.
Sold my property through Maddisons - always found Deborah, James and the team professional and easy to work with.
Having met with three possible estate agents to sell my late mother’s property from the very onset Maddison’s were head and shoulders above its rivals. At a highly emotive time for the family the sensitive professionalism shown by all at Maddison’s was truly appreciated. From the very first introductory visit we knew Mum’s property was in the best hands and we were not wrong. Accurate valuation, tick. Personal touches, tick. Outstanding communication throughout, tick. Excellent advice, tick. Seamless transaction, tick. Ultimately a successful sale of a much loved family home, tick. Quite simply it’s hard to think of how Maddison’s could be bettered. Eternally grateful to all involved.
I have had feet in both camps with Maddison’s as a seller and a landlord have found them thoroughly professional realistic and very helpful they are in my opinion the best estate agents in Tunbridge Wells
We worked with James and the Madisons team to rent a property out in the St James’ area of the town. We really appreciated their in-depth knowledge and professionalism which made the whole process very smooth. They are also a very friendly team with excellent customer service. It was a real pleasure to work with them. Thanks James, Deborah and the team.
The property I rent is managed by Maddisons Residential. They provide an excellent service to both me and the landlord. Nothing is too much for James and in the two years I have been renting from them I could not fault their service. I would certainly let my property via them.
I recently had the pleasure of renting an apartment through Maddison’s Estate Agent, and I couldn't be more pleased with the entire process. From the initial property viewing to the smooth move-in, Maddison’s Estate Agent delivered an exceptional experience. The referencing process was efficient, and I felt well-informed and supported at every step. I want to express my gratitude to James, whose outstanding communication and support truly made a difference. His professionalism and dedication to ensuring a smooth transition into my new home were remarkable. I highly recommend Maddison’s Estate Agent for their top-notch service, professionalism, and the seamless rental experience they provided. A big thank you to the entire team for making the process stress-free and enjoyable.
We rented a family home through Maddisons. From first viewing through to moving in, James and his team made the whole process quick and straightforward, and ensured that the house was perfectly prepared for our arrival.
Nothing but praise for the team at Maddison's! The video they made of the rental property really helped us to prepare for the viewing and even then we were given ample time to look around and ask questions. It's obvious they strive for the best outcome for both the property owner and future tenants which reassured us we were in good hands. We continue to appreciate their personable approach in managing the property and know we can always count on them with any requests.
Maddison’s have been great for us as renters. We encountered a few issues during our tenancy that they were incredibly quick to resolve, particularly plumbing issues where Michael (the nicest plumber we’ve ever met) arrived within a few hours of us notifying them to sort it out. Really appreciative of James and his team for being so proactive, helpful and understanding.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator