We ABSOLUTELY LOVE Maddisons. We have used them twice now; in 2015 they sold our house at full asking price in 3 days. Now in 2026 they have hand-held us through selling a plot of land. We couldn't ask more of them and are thrilled to have the opportunity to publish this review. Don't hesitate - they are the best.
Madisons are true professionals. Their service is first class . They did a superb job selling our apt . The team are all extremely helpful . I wouldn’t hesitate to use them again .
We have had such a positive experience with Maddison’s rental department and would highly recommend. Becky was incredibly helpful throughout the whole process and we were very impressed with the attentive communication all the way through. They’re a lovely team and a pleasure to work with! Thank you!
We found a great rental through Maddisons and had the lovely Rebecca helping us the whole way. She was super friendly and professional and we were kept well informed throughout the entire process from the initial viewing to signing contracts, you can really tell that they care about what they do! We would recommend Maddisons to anyone looking to rent in the area.
We had a great experience working with Maddisons. Firstly, James was very professional when he rented out our property. He communicated clearly and always kept us informed. When we decided to sell the property Karen, Jane and the rest of the team marketed it very effectively and we got plenty of viewings. We really valued their advice throughout, which was always straight-forward, honest and transparent. A lovely bunch of people who we would highly recommend for both renting and selling.
It was a long process, but Maddison's promised they would find a buyer and they did! Karen and team clearly know the local market very well, have plenty of experience and are well connected to get things moving! Thank you!
We were a buyer of the house which Maddisons Residential were estate agent for. They have been amazing throughout. Really good communication, swift in responses. We had issues with delays lower down the chain and they have been instrumental in pushing our buyers and their solicitors along to get this to completion - without their effective and proactive approach I am not sure if we would have gotten to exchange before transaction fell apart. Goodies on completion were a final nice touch. An amazing estate agent that clearly stands out, highly recommend!
Looking for a place to live is normally a joyless slog, but no such trouble with Maddison Residential based in Royal Tunbridge Wells. Rebecca and the team placed us where we belong in our new home, and did so in a mature, reliable and professional manner. Consider this a thorough and unconditional endorsement of their services.
Extremely friendly and professional right from the initial viewing all the way to completion. They strive to be the premier estate agency in Tubridge Wells and I would say they achieve that goal.
We sold our house in 2025 through Maddisons, and Karen (and the team) were amazing every step of the way. It was an unusual property, I live overseas, the buyers were tricky, lawyers were delayed and we needed additional last minute help to empty the house to meet the deadline - but everything was handled with professionalism and expert guidance. Karen also has great local networks - a moving company helped us at the 11th hour, only because they knew it was for her. She truly went above and beyond to make the entire process as smooth and stress-free as possible. We’re so glad we chose Maddisons, and you can absolutely trust Karen to manage even the most challenging situations. Highly recommend!
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator