Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

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Review

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Charlie Davies The Trusted Agent 28 October 2025

Exceptional Service

We have now dealt with Maddisons on a couple of occasions and have always been impressed by the friendly, professional, personal and well organised approach of all those involved. With our recent purchase which came after we pulled out of another property that we had made an offer on through them, we have been looked after extremely well from start to finish by all those that we dealt with . Jane and Karen in particular have been excellent but as said all those that we have dealt with at Maddisons have done a great job. Many thanks and hopefully this property sees us both out !

Reply from Maddisons Residential: Dear Charlie and Faith, Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Maddisons, especially with Jane and Karen. Our team is dedicated to providing a professional and personal service, and it's rewarding to know we met your expectations. It has been an absolute pleasure working with you both, firstly on the sale of your home in Tunbridge Wells, and then for the purchase of your lovely new home through us too. It means so much to all of us, that you have taken the time to share your experience of working with us and whilst we hope you are settling in well to your new home and will enjoy many happy years there, we would of course love to hear from you again when you are considering your next move. With best wishes, from all the team at Maddisons

About Maddisons Residential

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/