Thomas Morris - Royston

Poor experience. Buyers count too! You need to be a little wary about misrepresentation when a property marketed as 'chain free - vendor going into rented' suddenly changes into 'they have changed their mind & now need to find a property' as you provide proof of funds after having an offer (above asking) accepted. I hope this isn't a common scenario but post my review in case others are experiencing similar. The agent apologised nicely explained they can only act on the instruction of their 'clients' but as a potential buyer I certainly feel like a customer funding the operation so I expect a better service experience than this.

Seriously don't! They are great until you sign the papers. You can see my 5 star review from December. Still no completion just a 3 property change where all parties agreed everything 6 months ago. A lot of people warned me about Miles and Barr, I didn't listen as they presented very well in the beginning. At this point I don't have any energy to explain in detail how ignorant they have been throughout. Don't take my word, just ask a couple of people who had some experience with them. But listen just don't!

They do not do ANY financing in Canada. I do not understand why they have a Canadian division. Maybe a front to show that they are "global"

I placed an order for this bike for my son’s birthday, which was only a week away. The order was suddenly cancelled with no explanation, and I was then told the refund could take up to a week to process. I emailed the company and tried speaking to their chatbot but received no reply or help at all. Because of this, my son didn’t get the bike he really wanted for his birthday and was understandably very upset. Really disappointed with the service and I wouldn’t recommend this company based on my experience.

Wasn’t a great experience at all, from the get go Abbi Watson tried pressuring me into making a decision and asking me to go against legal advice despite advising we wouldn’t be proceeding without a Dead of Variation to protect myself on the biggest financial decision of my life, contacted me on numerous occasions saying “don’t listen to your dad or sister an indemnity covers all basis’” when advising we wouldn’t be purchasing the property she replied in a very hostile manner. Wouldn’t advise dealing with her if you can, I understand the commission on a sale but no thought about customer experience at all!

The sales team are dishonest and there is definitely something suspicious about their conduct, raised a complaint based on their actions as they were acting suspiciously. First offer accepted and then 20 mins later stating offer no longer …

- I am absolutely furious with Feefo and how they handle customer reviews. This happened after my experience at the Currys store in Wembley Park (Stadium Retail Park, HA9 8TS), where I had very poor service and was repeatedly ignored when asking for help while buying two phones. - I submitted a completely honest review about what happened, but Feefo rejected it with vague excuses like “litigious or safety comments” and “wrong section.” There was nothing unlawful in my review—I was simply sharing my real experience as a customer. - Instead of allowing transparency, Feefo seems to be blocking negative feedback and protecting companies. This completely defeats the purpose of a review platform. Customers should be able to share their genuine experiences without being censored. - If reviews like mine are rejected, how can anyone trust the ratings on this platform? It raises serious concerns about fairness and credibility. - Very disappointing and frustrating. I would not trust Feefo as a reliable review platform.

Left a review about my bad e bike experience with Halfords in 4 or 5 Feefo sections it asked me to fill out then only posted 1 section and not the other really negative 3 sections I submitted. I was not writing anything offensive or personal , just a 1 star review explaining the issues I had with the bike. Feefo have asked me to take time out of my day for no benefit for me then decided which parts they liked and which parts it didn’t so essentially editing peoples reviews to suit themselves or customers. Will never believe a Feefo review again.

Worst experience of my life. Clayton van wyk speaks to you if he knows you and cannot provide even a credit report when he declines your loan. Even when they claim they can help you improve your credit rating. Almost a month after he declines me, the dashboard still show my application is being reviewed. This is a scam.

Completely dishonest! Don't trust them with a butter knife!!