I submitted an entirely fair, honest and truthful review detailing my negative experience with a car dealer. After a lengthy engagement with Feefo, my review has seemingly been blocked from being published for reasons that don't make sense to me.

No longer trustworthy, will rather go with Trustpilot. Have just discovered that Feefo allow companies to manipulate their reviews! So much for 'unlocking' the value hidden in the voice of your customer. Feefo Case number: 31584981888

Was asked by Feefo to provide feedback from recent Bristol airport parking experience. Had my review rejected by moderators. I was respectfully honest about price hike (over 100% on less than a year) and water leaking all over my car. Do not trust their reviews for biased filtering in favour of the provider not the consumer.

Rubbish I was asked to review a vacuum cleaner which I reviewed honestly: twice faulty and returned and refund given. Feefo manipulated my review and acore then said that they couldn't publish!

I've bought, built and sold properties every year for the last ten. We have a beautifully renovated house to sell in Whitley Lodge, with a substantial plot of land attached. After multiple calls, and no response to emails I'll take my business elsewhere. If 0 stars was an option I would have given it. For anyone selling a property over £350k, please look at the reviews/ratings before signing up with this company.

I've now tried three times to leave my review. Anything remotely negative apparently breeches their polices. Clearly a supplier / retailer funded site and the reviews aren't worth the digital paper they're written on. My last attempt was removed because I described the quality as 'questionable' because my product (A/C unit costing £400) was delivered faulty. Facts its seems, are inconvenient and against policy.

The staff I dealt with were generally welcoming and friendly. My issue with this estate agent is their shocking referencing process. First of all the referencing process itself was literally a conversation with an AI bot on some website. I never even spoke with a real person from their so called ‘referencing team’. This AI bot they have doing their referencing checks found that my partners mum had a CCJ from six years ago (when my partner was a mere seventeen year old boy). As far as I know this should not affect us because the ccj was related to my partners mum- who would not have any part in renting the property! Following this they, *without checking with us*, immediately offered the flat we had applied for to somebody else and kept our holding deposit ‘as a forfeit for providing misleading information’ (which we didn’t even do). Yay! To my understanding you do not need to disclose that you have adverse credit just because a family member *who is not applying to rent the property* has adverse credit. Let me reiterate this ccj had nothing to do with us. We think it flagged up because it’s related to his current address as he currently lives with his mum. All they had to do was call us first and say ‘are you aware you have a ccj from 2019?’ Before offering the flat to somebody else. We could have got to the bottom of it pretty quickly. But never mind. Anyway it’s a shame because the people we dealt with up until this point were totally fine. They just need an actual referencing team (and if they do have one they need one that actually does their job) and I think it would be good practice for them to double check before offering your property to somebody else based on poorly checked information.

I was invited to leave a review for a retailer automatically by Feefo, based on a service appointment I'd booked. My experience was poor, as the retailer in question couldn't provide the service at the appointment and has subsequently booked in a new appointment. I left feedback to this effect via Feefo, only for them to reject the review as I haven't received the product I'm reviewing. I'd say the fact I've not received the service in the first place, is a completely valid thing to review. It feels like Feefo is biased towards supporting the retailers and not honest customer reviews or feedback.

Biased and unreliable review platform Feefo asked me to submit reviews because 2 suppliers I’d purchased from had passed my data to them without my consent. The first review was rejected by Feefo. The second was edited and partially published. a) The reviews cannot be relied upon to be an accurate reflection of events. b) There has to be an invitation arising from a purchase to make a review. Therefore, no subsequent customer service reviews allowed. c) What happened to free speech?