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Belvoir - Peterborough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Initially were very good a few years ago. Lately absolutely terrible. 1. They did not inspections for months on end. Only when we had a leak was the property inspected after I made a point of this. By this time it was too late. Ceiling collapsed and left with a big repair bill. 2.. Tenant contacted them re the above but late action on their part meant damage was done. 3. Not an active agent even though fee is paid. Our rooms have been not filled and therefore am resorting to changing agent. I tried to discuss this with them and was advised by Michelle I would receive a call back but none received. i hope my feedback helps other landlords when deciding on which company to choose. No company is perfect but I have had a very bad experience in the last 6 months with belvoir peterborough.NegativeResponsiveness

1.00 /5
19.11.2021
Don't ever rent from

Don't ever rent from them even if u stay 3 months or 3 years they still charging you for everything!!!

1.00 /5
13.04.2021
If I could put less than 1

If I could put less than 1 star I would! Telling me I can't access my own electricity meter but wont give me my meter reading which means I have now been charged an obscene amount due to their incompetence, things have broken and have been promised to be fixed, yet I've had nothing but cancellations from them and months on problems still have not been fixed. I paid a huge amount in agency fees and they have caused nothing but stress and problems

1.00 /5

I have had a bad experience with them. I am paying for an expensive property which has faults. the roofs are dripping like a shower and they would not care about customer but only the rent. No support at as only property owner seems to be a customer and not the tenent. If u deal with them and end up in a situation, god help u.

1.00 /5

We have had on going issues with reporting on maintenance portal, and the repairs not getting done.

1.00 /5

Worst agency😝😢 …

1.00 /5

AVOID THIS COMPANY!! with other reviewers, this is the worst company I have ever had the misfortune to deal with, house checks were that bad, I deliberately made sure I was out, trying to get deposit back a complete nightmare ended up going to TDS, dealing with the unprofessional office personal was another level, personally I’d rather sleep on a park bench than deal with these cowboys, plenty of other letting agents in Peterborough. I’d give minus if Google allowed it.

1.00 /5

0 communication, ignored my emails.NegativeResponsiveness, Quality, Professionalism

Reply from agent

Hi Mindaugas, thank you for taking the time to write a review. We are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so we can look into improving our services.

1.00 /5

I was waiting for a year to get things done terrible service,

Reply from agent

Hi Antonio, we are sorry that it took so long to get the maintenance repair work completed. Unfortunately, we are often at the mercy of contractors to get back to us with quotes and to find the time in their schedule to get the work done. We also have to wait for authorisation from the Landlord, so I can understand how this process can feel lengthy. I hope in future, this is not a reflection of our services but rather the system and legislation we have to work to.

1.00 /5

Very unprofessional company and dont bother with tenants. Just ignore and take their money

Reply from agent

Hi Andy, we are sorry to hear you had a bad experience with us. If you have the time, please could you email rhiannon.halliday-pegg@belvoir.co.uk to explain what went wrong so I can pass your comments onto the relevant team or department.

Contact details
Sales Phone:

01733 511099

Lettings Phone:

01733 321500

Opening hours
Monday-Friday: 09:00 - 18:00
Address

1022 Lincoln Road, Walton, Peterborough, Cambridgeshire, PE4 6AS, UK

About

No about information available

Our team

Peterborough Office

Sarah Smith

Accounts manager

Michelle Gordon

Sophia Milizia

Aimee Hunt

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove

No marketing information available

No marketing information available