Hi Antonio, we are sorry that it took so long to get the maintenance repair work completed. Unfortunately, we are often at the mercy of contractors to get back to us with quotes and to find the time in their schedule to get the work done. We also have to wait for authorisation from the Landlord, so I can understand how this process can feel lengthy. I hope in future, this is not a reflection of our services but rather the system and legislation we have to work to.