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Belvoir - Peterborough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

Hi Albena, we are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant team or department and we can look into improving our services.

1.00 /5
Reply from agent

Hi Danya, we are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant team or department and we can look into improving our services.

1.00 /5
Reply from agent

Hi Vikash. We are sorry to hear about your negative experience with us. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so we can look into improving our services.

1.00 /5
Reply from agent

Hi Dan, I'm so sorry to hear you had a negative experience with us. We would appreciate it if you could email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant department or team member so we can get your issue resolved and make improvements to our services in the future.

1.00 /5
Reply from agent

Hello Salomée, thank you for taking the time to leave a review. I'm sorry to hear that your experience with us was a negative one, if you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass on your comments to the relevant department or team member so we can get your issue resolved and make improvements to our services in the future.

1.00 /5
Reply from agent

Hi Samm, I'm sorry to hear you had a negative experience with us. We'd love to find out what happened so we can resolve the issue and make improvements to our services in the future. If you have the time, could you email rhiannon.halliday-pegg@belvoir.co.uk so I can pass your comments onto the relevant department or team member.

1.00 /5

The agency left my 62 year old mother with Arthritis to go without a boiler for nearly a month in the middle of winter. Since it's replacement have followed up on several property repairs without any result when they were raised over four months ago.

Reply from agent

Hi Aiyanna, we are sorry to hear about your mother and her experience during the tenancy. Please could you email rhiannon.halliday-pegg@belvoir.co.uk if there are any outstanding issues so I can pass your comments onto the relevant department and look into improving our services in future.

1.00 /5

I gave details on a property that I was interested in renting. I was told my details would be put forward to the landlord. As much as I appreciate it is a jackpot if you are accepted or not I am still waiting a week after the property has been taken to be told that I was not successful. This is the second time. I still look forward to my response to be told which I know I won’t receive. Lesson learnt.NegativeQuality, Professionalism

Reply from agent

Hello Mark, I'm sorry to hear about your experience with us - are you able to provide more information so I can pass your comments onto the relevant team member or department. If you could email rhiannon.halliday-pegg@belvoir.co.uk, I will look into this for you.

1.00 /5

Used them to manage my property will never use again They reported to me that the tenants had a dog this was not allowed on the contract The tenants then gave notice to move out 6 months later I needed to visit the property to inspect for damage had a phone call with Belvoir which they denied I had. They then payed back the tenants half of the deposit Which was no we’re need the cost of replacing every carpet in the house has the dog had pee d on all of them including the bedroom an was soaked in to the underlay When I told Belvoir they said you can’t prove that had a dog !!!! Also trashed all the furniture Do not useNegativeProfessionalism

Reply from agent

Hello Dale, I'm sorry to hear about your experience with us whilst we were managing your property. We have investigated this for you and the final inspection was carried out by a Property Manager who is no longer with the Company. However, it appears that entry to this property was made difficult by the Tenants, even for Routine Inspections which alludes to why this may have been not picked up sooner. The deposit refund had already been agreed before we could gather proof that a dog had been in the premises after you had reported it to us. As a Managing Agent, there are certain procedures and Tenant's Rights we have to abide by and in this case, it was too late to bring the Tenant up on a potential breach of their Tenancy Agreement. We wish you all the best in the future with your property.

Contact details
Sales Phone:

01733 511099

Lettings Phone:

01733 321500

Opening hours
Monday-Friday: 09:00 - 18:00
Address

1022 Lincoln Road, Walton, Peterborough, Cambridgeshire, PE4 6AS, UK

About

No about information available

Our team

Peterborough Office

Sarah Smith

Accounts manager

Michelle Gordon

Sophia Milizia

Aimee Hunt

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove

No marketing information available

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