If I could put less than 1

If I could put less than 1 star I would! Telling me I can't access my own electricity meter but wont give me my meter reading which means I have now been charged an obscene amount due to their incompetence, things have broken and have been promised to be fixed, yet I've had nothing but cancellations from them and months on problems still have not been fixed. I paid a huge amount in agency fees and they have caused nothing but stress and problems