When my vulnerable friend needed to sell her property I knew I would need a special estate agent to help her.Thankfully we found Ferndown Estate Agents.I cannot praise Ian, Adam,Charlotte and the whole team enough.They were kind, empathetic and exceptionally professional.We encountered problems which were dealt with extremely well.Communication was excellent- the phone was always answered and messages passed on.Nothing was too much trouble for anyone.The firm is like a big family smiling at you all the time.Thank you,all of you.You are good people.
What can I say. I have used Ferndown Estate Agents for my lettings for many years now, and I have always had a great experience. They are courteous, diligent, thorough, professional, as well as kind and friendly. They manage my property on a fully managed basis and carry out all necessary checks at the start of the tenancy and then inspections and reports and repairs throughout the tenancy on my behalf. I know I can trust them to do an excellent job. I also recently sold a property using Ferndown sales team, and I received the same wonderful service, with attention to detail, carried out in a professional but caring manner. Thank you to all the staff at Ferndown, both lettings and sales teams and of course not forgetting Ian. Thank you all.
Just bought our house the estate agents were amazing very attentive would recommend 10/10 service
I sold a property, Charlotte was in contact very step of the way, even when the solicitor never got back to me! Fab team
Very good service. Helpful staff making the experience a good one.
Ferndown Estates has been brilliant throughout the whole process. Charlotte who I dealt with was always there for me, quick to reply and very helpful. Couldn’t recommend them any more!
Ferndown helped us sell our property, Adam was very efficient getting photos taken and getting it on the market, it was sold within 2 weeks! Charlotte has been incredibly helpful post sale and we cannot thank her enough, she’s been so attentive and went above and beyond to chase everyone in the chain. Thankyou to everyone at Ferndown, would highly recommend!
We've recently had our flat sold through Ferndown estate. Very professional and good organised agency. In our case of selling and buying we have experienced big delays, I would easily say above average, everything caused by incompetent solicitors, from both sides, but eventually everything went through after long time. There is an one magic person, who was looking after our case. Her name is Charlotte, our little angel who looked after us so well. She have chased both sides with unlimited patience, going up and above with anything we've asked, cheering us up as we couldn't cope with this case anymore and we have almost pull out. Ferndown- you are lucky you've got someone like Charlotte in your team. She is something SPECIAL. One more time, thank you for everything you've done for us, we would never forget this. Mateusz and Klaudia
I've been privately renting with ferndown estates for 12 years and I've not had a single problem. I cannot fault them at all, I also highly recommend ferndown estates. They made renting so easy. Everyone who I've dealt with was professional, helpful, very informative and lovely. Whenever I've had a problem in the property that needed fixing, it was always dealt with effectively and quick. It's been a peace of mind knowing I've had stability for the last 12 years, and renting through ferndowns was smoothly. I cannot thank you guys enough. Thank you for looking after me and my family
Ferndown Estate Agents in Marston Green sold a house for us at the end of last year. They were absolutely fantastic. Ian was extremely professional and knowledgeable and we trusted his judgement and felt safe with his expertise, experience and guidance through the whole process. He was really helpful. The rest of the team were great too. Charlotte the Post Sales Manager needs a special mention too as she was absolutely brilliant and one of the best people you could ever wish to deal with at what is obviously a stressful time. She was such an outstanding communicator, keeping us up to date at every stage. She is also a really likeable person and we felt at ease talking to her and trusted that she would always do her best for us. We would give more than 5* if we could.
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.