The team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.

When my vulnerable friend needed to sell her property I knew I would need a special estate agent to help her.Thankfully we found Ferndown Estate Agents.I cannot praise Ian, Adam,Charlotte and the whole team enough.They were kind, empathetic …

What can I say. I have used Ferndown Estate Agents for my lettings for many years now, and I have always had a great experience. They are courteous, diligent, thorough, professional, as well as kind and friendly. They manage my property on a fully managed basis and carry out all necessary checks at the start of the tenancy and then inspections and reports and repairs throughout the tenancy on my behalf. I know I can trust them to do an excellent job. I also recently sold a property using Ferndown sales team, and I received the same wonderful service, with attention to detail, carried out in a professional but caring manner. Thank you to all the staff at Ferndown, both lettings and sales teams and of course not forgetting Ian. Thank you all.

My recently purchased property was listed with Ferndownestates. From first contact to completion Ferndown have been great. I dealt with Charlotte most of the time and she was great. After having a deal fall through with a different so called "professional" estate agent, I can definitely say this is how a estate agent should act. Charlotte was professional the whole time and would help with queries I had for the sellers quickly. Thanks Charlotte

This was our second time using Ferndown Estates, but our first experience as sellers, and as a neurodiverse family, the process of preparing, selling, and completing our house move was incredibly stressful. Ferndown Estates were absolutely fantastic, and I can't thank them enough. Their family-centered approach allowed me to express my concerns, and they reassured me every step of the way. From the start, despite my frequent changes of mind, they showed nothing but patience and understanding. The team’s extensive knowledge gave us confidence, and their predictions were spot on. Though they work collaboratively, which kept us informed, having different team members call with updates became overwhelming, as I never knew who to expect. After I explained this, they immediately assigned a single point of contact to manage everything for us, even asking if there was anything else they could do to accommodate us from an ASD perspective. Their efficiency and accessibility were praised by everyone involved—solicitors, other estate agents, and our surveyor. Even our new-build developer remarked, “It’s surprising; when I call estate agents, it’s usually a hassle, but yours made everything so easy.” The continuous compliments from other professionals only reinforced our trust in Ferndown Estates. They listened attentively every time, whether it was about taking photos or my anxiety over meeting the buyer’s expectations. Nothing was ever a problem. I can’t fully express how incredible this team was—efficient collaboration combined with family values and genuine care. They are absolutely worth working with, and we would do so again in a heartbeat.

We had the pleasure of dealing with Ferndown during our recent house purchase. From our initial contact right through to completion, nothing was too much trouble. I chased them over a specific house and they were always accommodating and helpful until the house came to market. Charlotte managed everything once our offer was accepted and was a pleasure to deal with. Always helpful and always responded to our queries. I highly recommend Ferndown and would certainly use them again should if we ever decide to move again.

Since our initial communication with Ferndown Estates and Letting Agents, I have felt reassured. Alex Pawlowski Snr, Sharon Campbell, Amanda Riley, Dawn Whelan and the team have been professional, efficient, kind, considerate and compassionate. This has continued throughout the process. They have managed the relationship with our Landlord with a friendly and personable approach. I would highly recommend Ferndown. Our family are all grateful for their exceptional service and diligence.

Ferndown Estates have been an absolute delight to work with, they are very polite and professional in securing and facilitating the purchase of our new home. They always kept me and my partner in the loop with regular updates and even provided reassurance. A big shout out to Charlotte and Adam who managed our purchase diligently. We highly recommend Ferndown Estate and will definitely use them again in the future.

Just bought our house the estate agents were amazing very attentive would recommend 10/10 service

I sold a property, Charlotte was in contact very step of the way, even when the solicitor never got back to me! Fab team