Great experience from the start even though house sale fell through. Great to meet Ian and Adam at the start to discuss money and all processes then for Adam to do a great job with the pictures. Once house sale going through we were then dealing with a lovely lady called Charlotte. I must say what a pleasure she is to deal with and a big asset to the company. Nothing was ever too much trouble for her always willing to help and very friendly polite and courteous. Have recommended Ferndown to several people and would recommend again in future. Great job even over nearly 12 months we were dealing with them.

I had three agents visit the property and without a doubt Adam impressed me the most, as the agent I wanted to sell the property. I liked his approach, the marketing available and how the initial stage was handled. I also met Ian who was just the same as Adam, in his approach to the sale, very professional and helpful. I then dealt with Chloe who set the matter up re administration, again very efficient and helpful but I must make a point of how well Charlotte continued with the matter. The matter became complicated and the way she dealt with liaising between myself and the buyers, was exceptional and portrayed my wishes to the Buyers and continued to do everything she could to liaise between all parties in a very professional manner, I was very impressed with her. I would also like to add, that she was extremely understanding of my situation and could not do enough to help, to achieve the final goal, of getting this matter through to completion, even though at one point, I thought the matter would go back on the market, but with her experience of liaising managed to get an acceptable solution to both buyer and seller.

Selling a property after a bereavement can be difficult. Ferndown team took care of everything, kept me updated at every stage. I would thoroughly recommend them to help you sell your property. Thanks to all the team we successfully sold the property, in this trying time.

We have been tenants and now property owners because of Ferndown Estates. As buyers, we have had excellent service from the Sales team. I could not recommend Ferndown Estates enough for anyone renting or buying a property from them. They really do care about helping people and are professional knowledgeable in what they do.

We have settled down at our ‘Little Kingdom’, thanks for your very super support and service. From the bottom of our hearts, we really appreciate your clear, helpful and valuable advice, instructions and communications. Besides, the professionalism of the whole team, by keeping us on track, and friendliness, is absolutely phenomenal. We would, therefore, surely recommend to our friends and colleagues; and wish to use your services in the future. Once again, a trillion thanks!

If we had any problems we went into the office and Adam would sort out anything for us.

Great experience. Can’t fault them in any way.

I highly recommend that estate agent. They're very professional and thorough, communication is excellent. Any issues and queries are processed immediately. I have the feeling that they're in my corner and I can rely on them whenever needed.

Our encounter with Ferndown Estates began after a disappointing experience with another agent who failed to successfully sell our property. Initially apprehensive due to the previous setback and the unfavorable attitude of the prior agents, we approached Ferndown Estates with a sense of uncertainty. My partner even expressed feeling that our house was seemingly unsellable. However, from the outset of our association with Ferndown Estates, our experience has been consistently positive with the entire team. They alleviated our concerns by creating a comfortable environment during their visit, capturing new photos, and crafting a fresh listing. This strategic approach attracted buyers who Ferndown assess prior to show round , who were professionally guided through our property by an experienced and capable team. Remarkably, our house was successfully sold after just one viewing. Throughout the entire process, the Ferndown Estates team demonstrated unwavering support. They actively listened to our concerns and provided assistance without ever attempting to rush us off the phone. Even after the sale, their commitment to helping us rectify issues left unresolved by our previous agent has been remarkable. Their willingness to go above and beyond is truly commendable. A special acknowledgment is due to Ian and Adam for their welcoming demeanor and being a realistic yet hopeful force from the start. Gratitude is also extended to Charlotte, who guided us through the after-sales process with exceptional dedication and effort that went above and beyond our expectations. All we can say is THANK YOU!