Five stars for Ferndowns Estate Agents, with whom I have recently purchased my new home. From the viewing with Brian to the communications during the process with Charlotte Lees, the service was professional and friendly throughout. Highly recommended!
Just want to say how fantastic Ferndown Estates have been throughout the sale of my property. The photos were, advertising and Adam (sales manager) was brilliant, as a first time seller, I couldn't have asked for a better experience. A special thank you to Charlotte, post offer acceptance, Charlotte kept me up to date and communicated regularly throughout the whole process. Cannot recommend enough!
I've been privately renting with ferndown estates for 12 years and I've not had a single problem. I cannot fault them at all, I also highly recommend ferndown estates. They made renting so easy. Everyone who I've dealt with was professional, helpful, very informative and lovely. Whenever I've had a problem in the property that needed fixing, it was always dealt with effectively and quick. It's been a peace of mind knowing I've had stability for the last 12 years, and renting through ferndowns was smoothly. I cannot thank you guys enough. Thank you for looking after me and my family
Super service, super agent! ⭐️
Professional and trustworthy, being members of the guild of property professionals was reassuring for us. Good work guys 👍 …
All staff were very helpful and considerate. Transaction went very smoothly and efficiently. Thanks to Jason Williams for his professional assessment of the property. Thanks to Jack Jefferson for his patience, kindness and confidence. Thanks to Hana Thomas who was always accessible and kept us in touch if anything changed or needed amending. Thank you all. Many Thanks.
From the initial phone call to the dropping off of our keys Ferndown were exceptional. Ian and the team were all always willing to help. They all made what is said to be a stressful time pretty seamless. Having not moved in 23 years it was an overwhelming task made super easy by an amazing and experienced team! Would 100% use them to sell our property should we ever decide to move again!
Ferndown Estates have been absolutely fantastic, they are a credit to their profession. Straight forward Estate Agents no messing around from viewing to completion. We had previously dealt with a couple of Estate Agents but we did not have good experiences. We saw a house they were marketing and contacted them for a viewing. Charlotte took the call who was professional, concise and down to earth at the same time. The journey with Ferndown Estates from then was great. Brian was great at the viewing, gave us so much background to the property. Samantha and Adam then helped with our offer for the property and sealing the deal. Mlak ensured all our documents were in place. Then Charlotte took over, she was fantastic. Kept us up to date on a regular basis with the progression of the sale, communication with the vendors and liaised accordingly with our Solicitor and Mortgage Advisor. Every single employee we crossed path with at Ferndown Estates has been exceptional and we would not got to the end of our journey without them. Adam, Brian, Charlotte, Mlak and Samantha thank you for all your help, it’s been a pleasure.
It was a pleasure coming across the agent. The online presentation was the best I'd seen thus far. My dealings with the team (Mlak,Adam,Charlotte etc)?, they were thorough, professional, proactive and prompt. Ever ready to assist and were never patronising. Will remember this company whenever their services would be needed in the future...
Purchasing a property through Ferndown was an absolute pleasure. It was a very stress free, speedy process. I was regularly kept in the loop every step of the way by Charlotte. I dealt with both Charlotte and Adam through my purchase who are both absolutely fantastic at what they do. Thank you both once again. I am very happy in my new home 😊
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.