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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Thank you to all the team at Ferndown for helping my partner and I navigate the purchase of our first home. From viewing what felt like every 3-bed semi in Marston Green with Brian, through to Charlotte once our offer was accepted, and everyone else along the way. We were impressed by the professionalism of the team, who kept us informed and updated during the process, which was a lot shorter than what I was expecting! Not that we are looking to sell any time soon, but Ferndown will be our first call when we do.

Reply from agent

Thank you for taking the time to submit such a positive review of your buying experience Connor. Your feedback is very much appreciated and will be shared with the sales team.

5.00 /5

I am incredibly grateful to the team at Ferndown Estate for their hard work, patience, and dedication in helping me sell my property, a sale I had almost given up on. It was a particularly challenging process, but their perseverance and professionalism ensured everything was handled smoothly. I truly appreciate their commitment and support throughout, and I would highly recommend their services to anyone looking to buy or sell a property.

Reply from agent

Thank you for your lovely review Jake. Your kind words have been shared with the sale team and they’re all very pleased to hear such positive feedback. Wishing you all the best going forward!

5.00 /5

Amazing service from Ferndown Estates! Big thank you to the beautiful Charlotte for her excellent communication skills, thank you to Adam, Brian and Alan who made the selling process seamless from the day we put the house on the market through to completion day! Highly, highly recommend this Company the whole team were wonderful to deal with 👍👍👍👍👍👍👍👍

Reply from agent

Thank you Remmi for such lovely feedback and comments about the sales team that helped with your sale. We’re delighted you found the experience a good one and wish you all the best in the future!

5.00 /5

The team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.

Reply from agent

Thanks for taking the time to provide a positive review of your experience as a buyer Nigel. It’s very much appreciated when people take time out of their day to confirm their experience when dealing with us. We wish you all the very best for the future!

5.00 /5

When my vulnerable friend needed to sell her property I knew I would need a special estate agent to help her.Thankfully we found Ferndown Estate Agents.I cannot praise Ian, Adam,Charlotte and the whole team enough.They were kind, empathetic and exceptionally professional.We encountered problems which were dealt with extremely well.Communication was excellent- the phone was always answered and messages passed on.Nothing was too much trouble for anyone.The firm is like a big family smiling at you all the time.Thank you,all of you.You are good people.

Reply from agent

Good morning Anne. Thank you for your lovely and kind words following your sale experience with ourselves. Selling a property can be one of the most challenging processes in life and thankfully we were able to get this particular sale over the line. Our experienced sales team did a great job and they wanted to pass on their thanks to you and your friend for your patience and trust during the sale. Wishing you both all the best going forward

5.00 /5

What can I say. I have used Ferndown Estate Agents for my lettings for many years now, and I have always had a great experience. They are courteous, diligent, thorough, professional, as well as kind and friendly. They manage my property on a fully managed basis and carry out all necessary checks at the start of the tenancy and then inspections and reports and repairs throughout the tenancy on my behalf. I know I can trust them to do an excellent job. I also recently sold a property using Ferndown sales team, and I received the same wonderful service, with attention to detail, carried out in a professional but caring manner. Thank you to all the staff at Ferndown, both lettings and sales teams and of course not forgetting Ian. Thank you all.

Reply from agent

Thank you so much for your very lovely words Sue. They mean an awful lot to both teams in the office. It’s been a pleasure looking after you and your properties over the years and it’s lovely to get great feedback. We’ll even let Ian know he got a mention! Wishing you all the very best going forward x

5.00 /5

Just bought our house the estate agents were amazing very attentive would recommend 10/10 service

Reply from agent

Thanks for making such lovely comments about your experience in purchasing your property Karen. It’s very much appreciated!

5.00 /5

I sold a property, Charlotte was in contact very step of the way, even when the solicitor never got back to me! Fab team

5.00 /5

Very good service. Helpful staff making the experience a good one.

5.00 /5

Ferndown Estates has been brilliant throughout the whole process. Charlotte who I dealt with was always there for me, quick to reply and very helpful. Couldn’t recommend them any more!

Reply from agent

Thank you for your lovely review, Mico. It’s always nice to get such positive feedback and thank you for highlighting your experience with Charlotte who works as our sales contract manager. We wish you all the best going forward.

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available