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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very good service. Helpful staff making the experience a good one.

5.00 /5

Ferndown Estates has been brilliant throughout the whole process. Charlotte who I dealt with was always there for me, quick to reply and very helpful. Couldn’t recommend them any more!

Reply from agent

Thank you for your lovely review, Mico. It’s always nice to get such positive feedback and thank you for highlighting your experience with Charlotte who works as our sales contract manager. We wish you all the best going forward.

5.00 /5

We've recently had our flat sold through Ferndown estate. Very professional and good organised agency. In our case of selling and buying we have experienced big delays, I would easily say above average, everything caused by incompetent solicitors, from both sides, but eventually everything went through after long time. There is an one magic person, who was looking after our case. Her name is Charlotte, our little angel who looked after us so well. She have chased both sides with unlimited patience, going up and above with anything we've asked, cheering us up as we couldn't cope with this case anymore and we have almost pull out. Ferndown- you are lucky you've got someone like Charlotte in your team. She is something SPECIAL. One more time, thank you for everything you've done for us, we would never forget this. Mateusz and Klaudia

Reply from agent

Thanks for publishing such nice feedback Mateusz and we will certainly pass on your comments to Charlotte

5.00 /5

Ferndown helped us sell our property, Adam was very efficient getting photos taken and getting it on the market, it was sold within 2 weeks! Charlotte has been incredibly helpful post sale and we cannot thank her enough, she’s been so attentive and went above and beyond to chase everyone in the chain. Thankyou to everyone at Ferndown, would highly recommend!

Reply from agent

Thank you so much, Leanne, for your lovely review! We’re thrilled to hear you had such a positive experience with us. Adam and Charlotte will be so pleased to know their hard work made the process smooth for you. It’s been a pleasure helping you with your sale, and we truly appreciate your recommendation. Wishing you all the best in your new chapter! – The Ferndown Estates Team

5.00 /5

Thank you to all the team at Ferndown for helping my partner and I navigate the purchase of our first home. From viewing what felt like every 3-bed semi in Marston Green with Brian, through to Charlotte once our offer was accepted, and everyone else along the way. We were impressed by the professionalism of the team, who kept us informed and updated during the process, which was a lot shorter than what I was expecting! Not that we are looking to sell any time soon, but Ferndown will be our first call when we do.

Reply from agent

Thank you for taking the time to submit such a positive review of your buying experience Connor. Your feedback is very much appreciated and will be shared with the sales team.

5.00 /5

I am incredibly grateful to the team at Ferndown Estate for their hard work, patience, and dedication in helping me sell my property, a sale I had almost given up on. It was a particularly challenging process, but their perseverance and professionalism ensured everything was handled smoothly. I truly appreciate their commitment and support throughout, and I would highly recommend their services to anyone looking to buy or sell a property.

Reply from agent

Thank you for your lovely review Jake. Your kind words have been shared with the sale team and they’re all very pleased to hear such positive feedback. Wishing you all the best going forward!

5.00 /5

I've been privately renting with ferndown estates for 12 years and I've not had a single problem. I cannot fault them at all, I also highly recommend ferndown estates. They made renting so easy. Everyone who I've dealt with was professional, helpful, very informative and lovely. Whenever I've had a problem in the property that needed fixing, it was always dealt with effectively and quick. It's been a peace of mind knowing I've had stability for the last 12 years, and renting through ferndowns was smoothly. I cannot thank you guys enough. Thank you for looking after me and my family

Reply from agent

That’s a lovely message to read Rachel. Thank you very much for taking the time to share your feedback following your 12 years with us. I will certainly make the letting team aware of your very lovely review. I’ve just advised them and they were thrilled and wish you all the very best in the future!

5.00 /5

Around 6 years ago we bought our first home with Ferndown Estates and had a fantastic experience, so when looking to move home it was a no brainer for us to use Ferndown again to sell and buy. I honestly couldn’t pick a fault with the service we received from start to finish! We had a few bumps in the road with both our sale and purchase and the staff at Ferndown consistently went above and beyond to support and advise us. A special thank you to Charlotte who is one of the most genuine people you will meet. She is always one step ahead and has been such a massive support throughout. If you are looking to buy or sell a property I highly recommend using Ferndown Estates. Their communication and customer service is second to none - you won’t be disappointed!

Reply from agent

Thank you so much for your lovely words Tess! We really appreciate you taking time out to share your thoughts on your experience. We will let Charlotte know of your special mention. We'd like to wish you all the best in the future!

5.00 /5

Absolutely brilliant agency. Very personable and reasonable fees. Unlike other large agencies they market at correct price and do not tie you in for a contract thats too long, as they are rightly confident in their ability and pricing strategy. First viewing offered and we completed within 3 months. Thanks so much!

Reply from agent

Thank you so much for the very lovely review (and your very kind gifts!) We were delighted to help you out of the situation your previous agent had put you in and thrilled to be able to get you sold in the timeframe needed. We wish you all the best in the future guys and thanks again!

5.00 /5

Just want to say how fantastic Ferndown Estates have been throughout the sale of my property. The photos, advertising and Adam (sales manager) was brilliant, as a first time seller, I couldn't have asked for a better experience. A special thank you to Charlotte, post offer acceptance, Charlotte kept me up to date and communicated regularly throughout the whole process. Cannot recommend enough!

Reply from agent

Thank you for your lovely review and mention of Adam and Charlotte. It was a pleasure to help you with the sale of your property. Wishing you all the best in the future!!

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available