Ferndown Estate Agents in Marston Green sold a house for us at the end of last year. They were absolutely fantastic. Ian was extremely professional and knowledgeable and we trusted his judgement and felt safe with his expertise, experience and guidance through the whole process. He was really helpful. The rest of the team were great too. Charlotte the Post Sales Manager needs a special mention too as she was absolutely brilliant and one of the best people you could ever wish to deal with at what is obviously a stressful time. She was such an outstanding communicator, keeping us up to date at every stage. She is also a really likeable person and we felt at ease talking to her and trusted that she would always do her best for us. We would give more than 5* if we could.
As first time buyers the process to buying a house is daunting but Ferndown Estates were with us every step of the way. Only a phone call or email away. I wouldn’t have got through this process without them. Forever grateful for the whole team’s support and education through this journey.
From start to finish the team acted with professionalism and class. Helpful, straightforward and kind. Out situation was not straight forward and the team were patient and accommodating. Special mention to the after sales rep Charlotte, complete class act and someone fee sales show do anything to keep happy. Consummate professional who went above and beyond to the very end. Cannot thank you enough
Much better service than my previous agents - great communication and issues dealt with in a timely manner. I know I can contact them with quick results in resolving any issues.
So helpful and supportive during a very stressful, eventual sale....I'd reccomend Ferndown Estates 100%
Super service, super agent! ⭐️
Professional and trustworthy, being members of the guild of property professionals was reassuring for us. Good work guys 👍 …
I recently rented a property through Ferndown Estates, and I couldn't be happier with the experience. From the very beginning, they were fantastic. The team was incredibly professional and always quick to respond to any questions I had. The whole process was smooth and stress-free. They provided all the information I needed. When I saw the property, the agent was really knowledgeable and friendly, which made me feel confident in my choice. One thing that really impressed me was their attention to detail and how much they genuinely cared about finding the right place for me. They made sure everything was perfect before I moved in and even checked in afterwards to see how things were going. The move-in process were straightforward, thanks to their thorough organisation. I felt supported every step of the way, which made a usually stressful process so much easier. I highly recommend Ferndown Estates if you're looking to rent a property. Their excellent service and dedication to their clients really set them apart. Thanks again for making my renting experience such a positive one!
Super professional as always
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.