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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Just want to say how fantastic Ferndown Estates have been throughout the sale of my property. The photos were, advertising and Adam (sales manager) was brilliant, as a first time seller, I couldn't have asked for a better experience. A special thank you to Charlotte, post offer acceptance, Charlotte kept me up to date and communicated regularly throughout the whole process. Cannot recommend enough!

Reply from agent

Thank you for your lovely review and mention of Adam and Charlotte. It was a pleasure to help you with the sale of your property. Wishing you all the best in the future!!

5.00 /5

Around 6 years ago we bought our first home with Ferndown Estates and had a fantastic experience, so when looking to move home it was a no brainer for us to use Ferndown again to sell and buy. I honestly couldn’t pick a fault with the service we received from start to finish! We had a few bumps in the road with both our sale and purchase and the staff at Ferndown consistently went above and beyond to support and advise us. A special thank you to Charlotte who is one of the most genuine people you will meet. She is always one step ahead and has been such a massive support throughout. If you are looking to buy or sell a property I highly recommend using Ferndown Estates. Their communication and customer service is second to none - you won’t be disappointed!

Reply from agent

Thank you so much for your lovely words Tess! We really appreciate you taking time out to share your thoughts on your experience. We will let Charlotte know of your special mention. We'd like to wish you all the best in the future!

5.00 /5

I've been privately renting with ferndown estates for 12 years and I've not had a single problem. I cannot fault them at all, I also highly recommend ferndown estates. They made renting so easy. Everyone who I've dealt with was professional, helpful, very informative and lovely. Whenever I've had a problem in the property that needed fixing, it was always dealt with effectively and quick. It's been a peace of mind knowing I've had stability for the last 12 years, and renting through ferndowns was smoothly. I cannot thank you guys enough. Thank you for looking after me and my family

Reply from agent

That’s a lovely message to read Rachel. Thank you very much for taking the time to share your feedback following your 12 years with us. I will certainly make the letting team aware of your very lovely review. I’ve just advised them and they were thrilled and wish you all the very best in the future!

5.00 /5

Ferndown Estate Agents in Marston Green sold a house for us at the end of last year. They were absolutely fantastic. Ian was extremely professional and knowledgeable and we trusted his judgement and felt safe with his expertise, experience and guidance through the whole process. He was really helpful. The rest of the team were great too. Charlotte the Post Sales Manager needs a special mention too as she was absolutely brilliant and one of the best people you could ever wish to deal with at what is obviously a stressful time. She was such an outstanding communicator, keeping us up to date at every stage. She is also a really likeable person and we felt at ease talking to her and trusted that she would always do her best for us. We would give more than 5* if we could.

Reply from agent

Hi Maria. Thank you very much for your positive feedback and comments about your experience with Ferndown Estates. You were very patient throughout the process and we really appreciate that it can take a few weeks for things to finally get through to completion. We were delighted to be asked to help you sell the property in Marston Green and thank you for entrusting us with the property in the meantime. Kind regards. Ian

5.00 /5

As first time buyers the process to buying a house is daunting but Ferndown Estates were with us every step of the way. Only a phone call or email away. I wouldn’t have got through this process without them. Forever grateful for the whole team’s support and education through this journey.

5.00 /5

From start to finish the team acted with professionalism and class. Helpful, straightforward and kind. Out situation was not straight forward and the team were patient and accommodating. Special mention to the after sales rep Charlotte, complete class act and someone fee sales show do anything to keep happy. Consummate professional who went above and beyond to the very end. Cannot thank you enough

5.00 /5

Much better service than my previous agents - great communication and issues dealt with in a timely manner. I know I can contact them with quick results in resolving any issues.

5.00 /5

So helpful and supportive during a very stressful, eventual sale....I'd reccomend Ferndown Estates 100%

Reply from agent

Thank you very much Diane. Your words are really appreciated by everyone in the team and you were very patient during the whole process. We wish you the very best wishes going forward from everyone at Ferndown Estates

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available