Worked with Charlotte for the most part, she was lovely throughout the whole process and helped settle our nerves and fears multiple times. Every other staff member was just as helpful when working with us and they all made the process easier for all of us. Thank you Ferndown!

Charlotte made a 200 mile move a fab chilled experience thanks

My recently purchased property was listed with Ferndownestates. From first contact to completion Ferndown have been great. I dealt with Charlotte most of the time and she was great. After having a deal fall through with a different so called "professional" estate agent, I can definitely say this is how a estate agent should act. Charlotte was professional the whole time and would help with queries I had for the sellers quickly. Thanks Charlotte

This was our second time using Ferndown Estates, but our first experience as sellers, and as a neurodiverse family, the process of preparing, selling, and completing our house move was incredibly stressful. Ferndown Estates were absolutely fantastic, and I can't thank them enough. Their family-centered approach allowed me to express my concerns, and they reassured me every step of the way. From the start, despite my frequent changes of mind, they showed nothing but patience and understanding. The team’s extensive knowledge gave us confidence, and their predictions were spot on. Though they work collaboratively, which kept us informed, having different team members call with updates became overwhelming, as I never knew who to expect. After I explained this, they immediately assigned a single point of contact to manage everything for us, even asking if there was anything else they could do to accommodate us from an ASD perspective. Their efficiency and accessibility were praised by everyone involved—solicitors, other estate agents, and our surveyor. Even our new-build developer remarked, “It’s surprising; when I call estate agents, it’s usually a hassle, but yours made everything so easy.” The continuous compliments from other professionals only reinforced our trust in Ferndown Estates. They listened attentively every time, whether it was about taking photos or my anxiety over meeting the buyer’s expectations. Nothing was ever a problem. I can’t fully express how incredible this team was—efficient collaboration combined with family values and genuine care. They are absolutely worth working with, and we would do so again in a heartbeat.

We had the pleasure of dealing with Ferndown during our recent house purchase. From our initial contact right through to completion, nothing was too much trouble. I chased them over a specific house and they were always accommodating and helpful until the house came to market. Charlotte managed everything once our offer was accepted and was a pleasure to deal with. Always helpful and always responded to our queries. I highly recommend Ferndown and would certainly use them again should if we ever decide to move again.

Since our initial communication with Ferndown Estates and Letting Agents, I have felt reassured. Alex Pawlowski Snr, Sharon Campbell, Amanda Riley, Dawn Whelan and the team have been professional, efficient, kind, considerate and compassionate. This has continued throughout the process. They have managed the relationship with our Landlord with a friendly and personable approach. I would highly recommend Ferndown. Our family are all grateful for their exceptional service and diligence.

Ferndown Estates have been an absolute delight to work with, they are very polite and professional in securing and facilitating the purchase of our new home. They always kept me and my partner in the loop with regular updates and even provided reassurance. A big shout out to Charlotte and Adam who managed our purchase diligently. We highly recommend Ferndown Estate and will definitely use them again in the future.

Thank you to all the team at Ferndown for helping my partner and I navigate the purchase of our first home. From viewing what felt like every 3-bed semi in Marston Green with Brian, through to Charlotte once our offer was accepted, and everyone else along the way. We were impressed by the professionalism of the team, who kept us informed and updated during the process, which was a lot shorter than what I was expecting! Not that we are looking to sell any time soon, but Ferndown will be our first call when we do.

I am incredibly grateful to the team at Ferndown Estate for their hard work, patience, and dedication in helping me sell my property, a sale I had almost given up on. It was a particularly challenging process, but their perseverance and professionalism ensured everything was handled smoothly. I truly appreciate their commitment and support throughout, and I would highly recommend their services to anyone looking to buy or sell a property.

The team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.