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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.

Reply from agent

Thanks for taking the time to provide a positive review of your experience as a buyer Nigel. It’s very much appreciated when people take time out of their day to confirm their experience when dealing with us. We wish you all the very best for the future!

5.00 /5

When my vulnerable friend needed to sell her property I knew I would need a special estate agent to help her.Thankfully we found Ferndown Estate Agents.I cannot praise Ian, Adam,Charlotte and the whole team enough.They were kind, empathetic and exceptionally professional.We encountered problems which were dealt with extremely well.Communication was excellent- the phone was always answered and messages passed on.Nothing was too much trouble for anyone.The firm is like a big family smiling at you all the time.Thank you,all of you.You are good people.

Reply from agent

Good morning Anne. Thank you for your lovely and kind words following your sale experience with ourselves. Selling a property can be one of the most challenging processes in life and thankfully we were able to get this particular sale over the line. Our experienced sales team did a great job and they wanted to pass on their thanks to you and your friend for your patience and trust during the sale. Wishing you both all the best going forward

5.00 /5

What can I say. I have used Ferndown Estate Agents for my lettings for many years now, and I have always had a great experience. They are courteous, diligent, thorough, professional, as well as kind and friendly. They manage my property on a fully managed basis and carry out all necessary checks at the start of the tenancy and then inspections and reports and repairs throughout the tenancy on my behalf. I know I can trust them to do an excellent job. I also recently sold a property using Ferndown sales team, and I received the same wonderful service, with attention to detail, carried out in a professional but caring manner. Thank you to all the staff at Ferndown, both lettings and sales teams and of course not forgetting Ian. Thank you all.

Reply from agent

Thank you so much for your very lovely words Sue. They mean an awful lot to both teams in the office. It’s been a pleasure looking after you and your properties over the years and it’s lovely to get great feedback. We’ll even let Ian know he got a mention! Wishing you all the very best going forward x

5.00 /5

Just bought our house the estate agents were amazing very attentive would recommend 10/10 service

Reply from agent

Thanks for making such lovely comments about your experience in purchasing your property Karen. It’s very much appreciated!

5.00 /5

I sold a property, Charlotte was in contact very step of the way, even when the solicitor never got back to me! Fab team

5.00 /5

Very good service. Helpful staff making the experience a good one.

5.00 /5

Ferndown Estates has been brilliant throughout the whole process. Charlotte who I dealt with was always there for me, quick to reply and very helpful. Couldn’t recommend them any more!

Reply from agent

Thank you for your lovely review, Mico. It’s always nice to get such positive feedback and thank you for highlighting your experience with Charlotte who works as our sales contract manager. We wish you all the best going forward.

5.00 /5

Ferndown helped us sell our property, Adam was very efficient getting photos taken and getting it on the market, it was sold within 2 weeks! Charlotte has been incredibly helpful post sale and we cannot thank her enough, she’s been so attentive and went above and beyond to chase everyone in the chain. Thankyou to everyone at Ferndown, would highly recommend!

Reply from agent

Thank you so much, Leanne, for your lovely review! We’re thrilled to hear you had such a positive experience with us. Adam and Charlotte will be so pleased to know their hard work made the process smooth for you. It’s been a pleasure helping you with your sale, and we truly appreciate your recommendation. Wishing you all the best in your new chapter! – The Ferndown Estates Team

5.00 /5

We've recently had our flat sold through Ferndown estate. Very professional and good organised agency. In our case of selling and buying we have experienced big delays, I would easily say above average, everything caused by incompetent solicitors, from both sides, but eventually everything went through after long time. There is an one magic person, who was looking after our case. Her name is Charlotte, our little angel who looked after us so well. She have chased both sides with unlimited patience, going up and above with anything we've asked, cheering us up as we couldn't cope with this case anymore and we have almost pull out. Ferndown- you are lucky you've got someone like Charlotte in your team. She is something SPECIAL. One more time, thank you for everything you've done for us, we would never forget this. Mateusz and Klaudia

Reply from agent

Thanks for publishing such nice feedback Mateusz and we will certainly pass on your comments to Charlotte

5.00 /5

I've been privately renting with ferndown estates for 12 years and I've not had a single problem. I cannot fault them at all, I also highly recommend ferndown estates. They made renting so easy. Everyone who I've dealt with was professional, helpful, very informative and lovely. Whenever I've had a problem in the property that needed fixing, it was always dealt with effectively and quick. It's been a peace of mind knowing I've had stability for the last 12 years, and renting through ferndowns was smoothly. I cannot thank you guys enough. Thank you for looking after me and my family

Reply from agent

That’s a lovely message to read Rachel. Thank you very much for taking the time to share your feedback following your 12 years with us. I will certainly make the letting team aware of your very lovely review. I’ve just advised them and they were thrilled and wish you all the very best in the future!

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

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No awards information available

No memberships information available

No marketing information available

No awards information available