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Ferndown Estates - Marston Green

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Featured Claimed branch
4.5 339 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Hannah Hughes Google

This is the second time we’ve purchased a property through Ferndown Estates, along with selling our first home this time. We cannot recommend these guys enough. We almost gave up on our onward purchase due to some difficulty with the sellers however if it wasn’t for all the team at Ferndown, especially Charlotte, who has the patience of a saint and would always keep us up to date on the progress we wouldn’t be where we are today. Charlotte really is a credit to the team, she is fantastic at what she does and made us feel like we were her only clients. We couldn’t appreciate Ferndown enough for all they did for us. They really do go above and beyond for their customers and should we ever wish to sell/buy in the future we will not hesitate to use Ferndown Estates again! Thank you again.

Reply from Ferndown Estates - Marston Green: Thank you for such lovely feedback Hannah following the completion of your sale and purchase. Its very much appreciated and thank you for mentioning the challenging process that was encountered throughout. We have a very experienced team of property professionals in the office and thankfully, these issues are quite common place in a number of sales. Charlotte does have a lot of patience and understands the stresses that can be encountered throughout. As an agent, we employ a full time after sales manager to ensure sales remain on track and all parties remain updated. It's for this sort of reason, we are able to boast a fantastic track record on completion!! We want to wish you all the very best in your new home and thanks again for taking the time to get in touch!
robbie whitt Google

Second time using Ferndowns to sell property from outside of the UK. Super understanding of the circumstances I had been left in. Prompt and attentive with email and messaging at all times. Thank you to everyone involved with the sale of the family home. Good luck for the future to everyone!

Reply from Ferndown Estates - Marston Green: Thanks Robbie for your kind words and for your patience during the complicated sale process. Wishing you and your family all the best for the future! All the best! - Ian
Rachel McCauley Google

I've been privately renting with ferndown estates for 12 years and I've not had a single problem. I cannot fault them at all, I also highly recommend ferndown estates. They made renting so easy. Everyone who I've dealt with was …

Reply from Ferndown Estates - Marston Green: That’s a lovely message to read Rachel. Thank you very much for taking the time to share your feedback following your 12 years with us. I will certainly make the letting team aware of your very lovely review. … More
maria stacey Google

Ferndown Estate Agents in Marston Green sold a house for us at the end of last year. They were absolutely fantastic. Ian was extremely professional and knowledgeable and we trusted his judgement and felt safe with his expertise, experience …

Reply from Ferndown Estates - Marston Green: Hi Maria. Thank you very much for your positive feedback and comments about your experience with Ferndown Estates. You were very patient throughout the process and we really appreciate that it can take a few weeks for things to finally … More
Tess Gould Google

Around 6 years ago we bought our first home with Ferndown Estates and had a fantastic experience, so when looking to move home it was a no brainer for us to use Ferndown again to sell and buy. …

Reply from Ferndown Estates - Marston Green: Thank you so much for your lovely words Tess! We really appreciate you taking time out to share your thoughts on your experience. We will let Charlotte know of your special mention. We'd like to wish you all the best in the future!
Ian Marston Google

Absolutely brilliant agency. Very personable and reasonable fees. Unlike other large agencies they market at correct price and do not tie you in …

Reply from Ferndown Estates - Marston Green: Thank you so much for the very lovely review (and your very kind gifts!) We were delighted to help you out of the situation your previous agent had put you in and thrilled to be able to get you sold in the timeframe needed. We wish you all the best in the future guys and thanks again!
Nina G Google

Just want to say how fantastic Ferndown Estates have been throughout the sale of my property. The photos, advertising and Adam (sales manager) was brilliant, as a first time seller, I couldn't have asked for a better experience. A special …

Reply from Ferndown Estates - Marston Green: Thank you for your lovely review and mention of Adam and Charlotte. It was a pleasure to help you with the sale of your property. Wishing you all the best in the future!!
Sue Pountney Google

What can I say. I have used Ferndown Estate Agents for my lettings for many years now, and I have always had a great experience. They are courteous, diligent, thorough, professional, as well as kind and friendly. They manage my property on …

Reply from Ferndown Estates - Marston Green: Thank you so much for your very lovely words Sue. They mean an awful lot to both teams in the office. It’s been a pleasure looking after you and your properties over the years and it’s lovely to get great feedback. … More
Shamshir Mahmood Google

My recently purchased property was listed with Ferndownestates. From first contact to completion Ferndown have been great. I dealt with Charlotte most of the time and she was great. After having a deal fall through with a different so …

Faye Warren Google

This was our second time using Ferndown Estates, but our first experience as sellers, and as a neurodiverse family, the process of preparing, selling, and completing our house move was incredibly stressful. Ferndown Estates were absolutely …

Reply from Ferndown Estates - Marston Green: Thank you for taking the time to provide such lovely feedback Faye. Your comments are really appreciated and make us very proud to know that we managed your move so well and made it as stress free as possible. Moving home is extremely … More

About Ferndown Estates - Marston Green

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Website: http://ferndownestates.com

Our team

Ferndown Estates

Memberships and portals

Guild of Professional Estate Agents

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