So what a roller-coaster it was for us! From start to finish the whole team at Ferndown were nothing short of amazing! They went above and beyond for us and were always professional all the way through! A special thank you goes to Ian, Adam and John who listened and dealt with every concern that i had, responded to my phone calls and emails, reassured me and constantly supported me beyond their roles (especially Ian who went on a crusade to try and solve the issues we had!)i will be eternally grateful! Can't leave a review without mentioning the lovely Alan who was really great, showing us round a few houses until we found the one! And last to get a special mention is Super Charlotte who was so lovely and funny in the after sales team! Charlotte is like a solicitors fly at BBQ she will not go away until she has the answers she needs to keep her customers informed! She really works so hard to keep communication going and ensures all are on the same page so that conveyancing is a stress free as possible! So thank you to the Ferndown team for being great at what you do although i am hoping to not have to need your services for a while, in a strange way i will miss you! 😊 xPositiveResponsiveness, Professionalism

I was initially introduced to Ferndown a few years ago by a landlord that highly recommended their services. Having since built a great working relationship, they're a regular go-to for best practice and industry advice. A great team that really cares about their delivery. Highly recommended : )PositiveProfessionalism

I have recently sold a property through Ferndown Estates. I mostly dealt with Ian, Adam and Charlotte who were all extremely professional and very helpful. All e-mails were dealt with promptly and efficiently. Charlotte was my main contact once the house was sold - she updated me regularly and did whatever was necessary to progress the sale. She is a credit to Ferndown Estates. SuzannePositiveResponsiveness, Quality, Professionalism, Value

Brilliant estate agents, after sales team were great, ringing regularly to make sure things were progressing, will use again!PositiveResponsiveness, Professionalism

Ive recently sold through Ferndowns and my sale was messy and a lot of the professionals with a part to play of the chain were even surprised with how bad it got - mainly due to my buyer and solicitors. However Charlotte was amazing with the progression. From the moment she took over looking after my sale she kept me informed, I didn't have to chase her and I can honestly say I don't think she could of done more for us - she went above and beyond, felt like even on a personal level it was important to her. We felt valued. It was chalk and cheese the experience we got with other companies within the chain. We would of not sold and let our property out and pulled out the sale if Charlotte wasn't part of it when she was, we were days away when we got introduced to her. Charlotte is hugely responsible for our review - If I was hiring in my business I wouldn't hesitate to employ her, I know she would do her utmost to do her best and she does it well. Thank you Ferndown, thank you Charlotte!PositiveQuality

Ferndown Estates have managed my rental properties for a number of years. I have nothing but praise for them. They have been excelent in all respects. Thank you to all at Ferndown for a wondeful service.PositiveResponsiveness, Quality, Professionalism, Value

Well done Thelma at Ferndown Estate for helping my Daughter through this mind field of renting. The company over all is brilliant and the team are kind professional and caring. Thelma put my daughter at ease, and me so well done to the team 10/10PositiveResponsiveness, Quality, Professionalism

Fantastic service and very professional !!! I have recently bought a house as first time buyer , and it could have not been any easier and stress free if it wasn't for charlotte, who works at the Marston green branch, she has made my experience soo pleasant, by chasing up the lawyers and keep me up to date with every step from start to finish. She was very professional throughout the whole process and handed the keys to me herself. I would definitely recommend using this service as it will make the process so much easier.PositiveQuality

We used Ferndown for the sale of our home, (and thanks to the pandemic) a temporary rental property then finally for the purchase of our forever home. You will not find a more knowledgeable and dedicated team, we would 100% recommend their services, whether you are looking to sell, let/rent or buy. Trust the Ferndown family to take care of yours!PositiveProfessionalism

Fantastic service offered. Always on hand to offer advice and help. Having worked with ferndown for a number of years I can say it's been a great benefit.PositiveResponsiveness, Quality, Professionalism, Value