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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

very professional and did everything they said they would house sold in 25 days many thanks

Reply from agent

Thanks for submitting such a positive review for the sale of your property. When both the buyers and sellers work as quickly as possible it sometimes shows how quickly property sales can actually complete!

5.00 /5

Even through whats going on I felt so safe and informed. Keonne showed me round a beautiful property and was amazing.

Reply from agent

Thank you for providing such positive feedback Hollie. We very much appreciate you taking the time to provide such a lovely review!

5.00 /5

Review on behalf of Keith and Caroline Robinson All round very good service. Seem to know what they are doing Special thanks to Charlotte and John Charlotte kept us up to date and was very professional.

Reply from agent

Thank you very much Keith and Caroline Robinson. We’re delighted to hear you were so impressed with our service. We will pass on your comments to John and Charlotte! Kind regards Ferndown Estates

5.00 /5

I would like to thank Ferndown Estates and their team for selling my late mom's house in this difficult time. In the end it was sold quite quickly they did a brilliant job would recomend Ferndown Estates anytime. Thank you Neil.

Reply from agent

Thank you for such a lovely review Neil. It's always nice to read positive comments from our customers. We were only too glad to help you sell your mum's property and give you advice about the situation with the freehold.

5.00 /5

Great service and always kept you informed , easy to get hold of and Charlottein the after sales is particularly good at following up your buyer and their solicitors whilst Alex gives you the impression it’s his own house they are selling. My third house I’ve sold with Ferndown in the last 3cyears. All have been great experiences

Reply from agent

Thank you very much for such a lovely review. We’re delighted you’ve found your third experience as good as the past two!! We really appreciate you providing such great feedback and we’ll make sure Charlotte and Alex are aware of your kind words. Kind regards Ferndown Estates

5.00 /5

Great service from Ferndown.. Full accompanied open house viewings on day one, multiple offers on the first day, all viewers were vetted for affordability before viewing .. Charlotte Lees was an absolute star, she worked incredibly hard on my behalf constantly pushing the buyers solicitors.. HIGHLY RECOMMENDED!

Reply from agent

Thanks for your very kind review Janet & Steve. Our method and strategy is designed to maximise interest and generate offers from motivated buyers. Getting a choice of buyers allows you to choose the most appropriate buyer for your position. Having a full time sales manager really helps get the sale progressed as quickly as it needs to be and backs up our full estate agency package that people genuinely can appreciate. We wish you all the very best for the future and thanks again for offering such lovely feedback and reassurance

5.00 /5

I would highly recommend using Ferndown Estates.I had been with an alternative agent and wasn't getting any where fast.My sister recommend to give them.Ian Sale Director came to view the house the sales details were produced then the house was advertised.I had a lot of good quality viewings and the sale was agreed in just over 2 weeks.Due to the Covid situation Ferndown Estates kept me updated every step of the way. Thanks once again for all your help along the way Andrew

Reply from agent

Many thanks for such positive feedback Andrew. We were delighted to be able to help you with your sale and thank you for taking the time to provide such a nice review! Kind regards Ferndown Estates

5.00 /5

From start to finish Ferndown were excellent. Our first contact was with Alex, the Lettings Manager, who talked us through the whole procedure of selling a property. He arranged all viewings, adhering to Covid restrictions, and did the majority of the viewings himself but keeping us informed on their progress. Thanks Alex – excellent. Last but not least we have to mention Charlotte Lees who became our main point of contact with Ferndown once the property had been sold. She updated us regularly and did whatever was needed to progress the sale. What a star and a great asset to the Ferndown team; thank you Charlotte. So finally thanks to the whole Ferndown team for being brilliant at what you do. We would have no hesitation in recommending Ferndown to anyone selling or buying property.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for such a positive review Eric. We love getting such great feedback for the work that is involved in the sale of any property. The handling of any sale in recent times has been a little bit more difficult due to the Covid restrictions and thank you for taking the time to recognise this. Charlotte does a great job alongside Alex in moving any sale towards a satisfactory completion. Thanks once again for posting such positive feedback and we wish you all the best in the future. Kind regards Ferndown Estates

5.00 /5

So what a roller-coaster it was for us! From start to finish the whole team at Ferndown were nothing short of amazing! They went above and beyond for us and were always professional all the way through! A special thank you goes to Ian, Adam and John who listened and dealt with every concern that i had, responded to my phone calls and emails, reassured me and constantly supported me beyond their roles (especially Ian who went on a crusade to try and solve the issues we had!)i will be eternally grateful! Can't leave a review without mentioning the lovely Alan who was really great, showing us round a few houses until we found the one! And last to get a special mention is Super Charlotte who was so lovely and funny in the after sales team! Charlotte is like a solicitors fly at BBQ she will not go away until she has the answers she needs to keep her customers informed! She really works so hard to keep communication going and ensures all are on the same page so that conveyancing is a stress free as possible! So thank you to the Ferndown team for being great at what you do although i am hoping to not have to need your services for a while, in a strange way i will miss you! 😊 xPositiveResponsiveness, Professionalism

Reply from agent

Good evening Emma! What a lovely review to read and appreciate! The sale of your property is certainly one to go in the retirement book and there were plenty of times it seemed as though things weren’t going our way, however we were absolutely committed to get your property sold. Thank you for highlighting individual team members in your message and commenting about the feedback and support they gave you. As long-standing staff they really do go the extra mile for our customers and we are delighted to get you into your new property. Thanks again for such lovely comments and we will certainly look forward to helping you again in the future should the need arise!

5.00 /5

I was initially introduced to Ferndown a few years ago by a landlord that highly recommended their services. Having since built a great working relationship, they're a regular go-to for best practice and industry advice. A great team that really cares about their delivery. Highly recommended : )PositiveProfessionalism

Reply from agent

Thanks for such lovely feedback Richard. Much appreciated and keep up the great property tech!

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

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No awards information available

No memberships information available

No marketing information available

No awards information available