Our encounter with Ferndown Estates began after a disappointing experience with another agent who failed to successfully sell our property. Initially apprehensive due to the previous setback and the unfavorable attitude of the prior agents, we approached Ferndown Estates with a sense of uncertainty. My partner even expressed feeling that our house was seemingly unsellable. However, from the outset of our association with Ferndown Estates, our experience has been consistently positive with the entire team. They alleviated our concerns by creating a comfortable environment during their visit, capturing new photos, and crafting a fresh listing. This strategic approach attracted buyers who Ferndown assess prior to show round , who were professionally guided through our property by an experienced and capable team. Remarkably, our house was successfully sold after just one viewing. Throughout the entire process, the Ferndown Estates team demonstrated unwavering support. They actively listened to our concerns and provided assistance without ever attempting to rush us off the phone. Even after the sale, their commitment to helping us rectify issues left unresolved by our previous agent has been remarkable. Their willingness to go above and beyond is truly commendable. A special acknowledgment is due to Ian and Adam for their welcoming demeanor and being a realistic yet hopeful force from the start. Gratitude is also extended to Charlotte, who guided us through the after-sales process with exceptional dedication and effort that went above and beyond our expectations. All we can say is THANK YOU!
Ferndown Estates - Marston Green
3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Ferndale were fantastic from start to finish. They handled everything professionally and kept us up to date with every viewing and comments made by potential buyers. …
Just this week we picked up the keys to our first home throughout the sale ferndown estates have been nothing but helpful. From our first phone call we had a feeling we would end up buying with through this company and we glad we did every …
A very friendly, efficient, professional and effective estate agents. From start to finish I was kept informed and supported through the buying process. What I especially like about Ferndown is how engaging they are with you the buyer from …
I am amazed by their professionalism and nothing was too much trouble. This is from valuation all through to completion. Whenever you contact them and the person is on another line, your callback is prompt, any questions are answered all …
I had three agents visit the property and without a doubt Adam impressed me the most, as the agent I wanted to sell the property. I liked his approach, the marketing available and how the initial stage was handled. I also met Ian who was …
Selling a property after a bereavement can be difficult. Ferndown team took care of everything, kept me updated at every stage. I would thoroughly recommend them to help you sell your property. …
We have been tenants and now property owners because of Ferndown Estates. As buyers, we have had excellent service from the Sales team. I could not recommend Ferndown Estates enough for anyone renting or buying a …
We have settled down at our ‘Little Kingdom’, thanks for your very super support and service. …
Great experience from the start even though house sale fell through. Great to meet Ian and Adam at the start to discuss money and all processes then for Adam to do a great job with the pictures. Once house sale going through we were then …
About Ferndown Estates - Marston Green
Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.
Website: http://ferndownestates.com
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