Absolutely first class from Ferndown Estates. If it had been left to my own estate agents I'd still be waiting to move now. My family & I can't thank Charlotte enough for her efforts in getting us moved, went way above and beyond what would be expected from the sellers agent.PositiveProfessionalism
Excellent throughout the whole process from start to finish. They took total control of the whole process and they always got the answers I needed. Second house we have sold through them and I would 100% use again. Highly recommended. Well done Ferndown 👍👍PositiveResponsiveness, Quality, Professionalism, Value
Very efficient from the start, good communication especially from Charlotte our progress chaser who contacted us regularly with news in the progress of the sale right through to the end. Thank youPositiveQuality, Professionalism, Value
Was a very professional company, always replying very quickly with the information asked or to keep me updated where we was in the process. Been a first time buyer and didn’t really know what was going on or to expect and they made it very easy even helping with chasing up the solicitors even before I had myself. This was even with the 3 month delay moving into the property due to issues outside our control. And putting up with my constant emails especially with this last issue. Definitely recommend using this company to anyone wondering.PositiveResponsiveness, Quality, Professionalism, Value
Very impressed by the exceptional level of professionalism at Ferndown. Top communication, great advice, very smooth selling process. Thank you Ferndown!PositiveResponsiveness, Quality, Professionalism, Value
Great team who replied to my emails the same day, they also helped push the sale through.PositiveProfessionalism
Review on behalf of Keith and Caroline Robinson All round very good service. Seem to know what they are doing Special thanks to Charlotte and John Charlotte kept us up to date and was very professional.PositiveQuality
Absolutely fantastic service from all at Ferndown. From meeting Adam when we first viewed the property, to John confirming the next steps once our offer was accepted, to Charlotte then guiding us through the whole way. Everyone has been so warm and friendly. Charlotte went above and beyond to help answer any questions and done everything she could to keep things moving and constantly kept us in the loop. We honestly cant thank Charlotte enough, we are so grateful for everything. As first time buyers this was all new to us but Charlotte's knowledge and guidance throughout has really impressed us. We also thought it was a lovely touch to give us a gift box when we collected our keys with some essential items when you first move in. Thank you everyone. We will 100% recommend Ferndown to anyone we know looking to buy/sell. We are very happy in our new home.
My husband and I purchased a property through Ferndowns Estate Agents. I can wholeheartedly recommend this company. From the initial enquiry to view our new home, to the viewing itself and the completion we could not have asked for more from the team at Ferndowns. They helped us massively when we were let down by our own estate agents too. They were understanding, attentive, on the ball, friendly, approachable and unbelievably caring to all parties. You can tell by just emails and phone calls that they genuinely want the best for their clients. They have been simply amazing. We couldn't thank them enough. I would have no doubt in recommending them to anyone.PositiveResponsiveness, Quality, Professionalism
Recently purchased my first home through Ferndown Estates and the service provided by Alex the agent and Charlotte the sales progresser was second to none. I was kept up to date throughout the whole process and any issues raised were dealt with in a professional way and timely manner. It was a pleasure to deal with them both and cannot say thank you enough for getting this sale completed so quickly. Alex also went above and beyond and delivered my keys direct to my workplace on completion day as I was unable to get there during office hours due to work commitments. THANK YOU BOTH! :) Will defiantly come back to yourselves for any future property purchases/sales.PositiveResponsiveness, Professionalism
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.