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Ferndown Estates - Marston Green

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Featured Claimed branch
4.5 339 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Katie Bowden Google

Our encounter with Ferndown Estates began after a disappointing experience with another agent who failed to successfully sell our property. Initially apprehensive due to the previous setback and the unfavorable attitude of the prior agents, we approached Ferndown Estates with a sense of uncertainty. My partner even expressed feeling that our house was seemingly unsellable. However, from the outset of our association with Ferndown Estates, our experience has been consistently positive with the entire team. They alleviated our concerns by creating a comfortable environment during their visit, capturing new photos, and crafting a fresh listing. This strategic approach attracted buyers who Ferndown assess prior to show round , who were professionally guided through our property by an experienced and capable team. Remarkably, our house was successfully sold after just one viewing. Throughout the entire process, the Ferndown Estates team demonstrated unwavering support. They actively listened to our concerns and provided assistance without ever attempting to rush us off the phone. Even after the sale, their commitment to helping us rectify issues left unresolved by our previous agent has been remarkable. Their willingness to go above and beyond is truly commendable. A special acknowledgment is due to Ian and Adam for their welcoming demeanor and being a realistic yet hopeful force from the start. Gratitude is also extended to Charlotte, who guided us through the after-sales process with exceptional dedication and effort that went above and beyond our expectations. All we can say is THANK YOU!

Reply from Ferndown Estates - Marston Green: Thank you Katie for your very kind words following the sale of your property. We were very disappointed that things had gone very badly initially & your agent made you feel the property wouldn’t sell. We were genuinely very confident that our approach would work for you and it was no surprise that we were able to generate immediate interest with our different approach. Our aim is always to work with integrity and honesty in helping people with their property sale or let and we’re only too pleased to help in your case. Good luck going forward with things and we remain very approachable in helping you in any way we can.
Amanda Morris Google

Ferndale were fantastic from start to finish. They handled everything professionally and kept us up to date with every viewing and comments made by potential buyers. …

Jackie Foy Google

Just this week we picked up the keys to our first home throughout the sale ferndown estates have been nothing but helpful. From our first phone call we had a feeling we would end up buying with through this company and we glad we did every …

Reply from Ferndown Estates - Marston Green: Hi Jackie Many thanks for the lovely review in regards to your experience in purchasing a property. We were delighted to assist you in the purchase of your new home and … More
Antony Google

A very friendly, efficient, professional and effective estate agents. From start to finish I was kept informed and supported through the buying process. What I especially like about Ferndown is how engaging they are with you the buyer from …

Debbie Jones Google

I am amazed by their professionalism and nothing was too much trouble. This is from valuation all through to completion. Whenever you contact them and the person is on another line, your callback is prompt, any questions are answered all …

Lynn Jones Google

I had three agents visit the property and without a doubt Adam impressed me the most, as the agent I wanted to sell the property. I liked his approach, the marketing available and how the initial stage was handled. I also met Ian who was …

Kevin Buckley Google

Selling a property after a bereavement can be difficult. Ferndown team took care of everything, kept me updated at every stage. I would thoroughly recommend them to help you sell your property. …

Deedee Johnson Google

We have been tenants and now property owners because of Ferndown Estates. As buyers, we have had excellent service from the Sales team. I could not recommend Ferndown Estates enough for anyone renting or buying a …

Van Nhan Luong Google

We have settled down at our ‘Little Kingdom’, thanks for your very super support and service. …

Carl Lucas Google

Great experience from the start even though house sale fell through. Great to meet Ian and Adam at the start to discuss money and all processes then for Adam to do a great job with the pictures. Once house sale going through we were then …

About Ferndown Estates - Marston Green

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Website: http://ferndownestates.com

Our team

Ferndown Estates

Memberships and portals

Guild of Professional Estate Agents

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