The property that we purchased through Fernedown was a very complicated case and it took a very long time to go through. However, the staff at Fernedown were extremely helpful in supporting myself and my husband throughout the process. They were very through with providing us with updates on the property and were extremely considerate of our concerns. Fernedown provided us with an excellent service and I would 100% recommend them to anyone! If we should ever require estate agents again, we will definitely be using their service.
A very friendly, efficient, professional and effective estate agents. From start to finish I was kept informed and supported through the buying process. What I especially like about Ferndown is how engaging they are with you the buyer from the sales team through to the completion process. Working with Salesman John for the initial viewing and interest to purchase, his guidance was great during the bidding; through to the progress of the sales process with Charlotte who you feel as your interest at heart. I would highly recommend Ferndown Estates Agents, it feels personal!!
Just this week we picked up the keys to our first home throughout the sale ferndown estates have been nothing but helpful. From our first phone call we had a feeling we would end up buying with through this company and we glad we did every phone call and meeting we have had they have been nothing but helpful and amazing ,and constantly kept up to date and informed. Adam showed us around the property and kept in constant touch regarding our offer and then Charlotte handled our purchase and let's say she is amazing soo very helpful with any question I had and I had a fair few as I had no idea what I was doing but Charlotte made it easier and took the time out to chat to me and explained things so I understood. Then going into the branch to pick the keys we instantly felt welcomed by the whole team had lots of congratulations of them and even had a little hamper from!! Guys you have been great Thank you
I am amazed by their professionalism and nothing was too much trouble. This is from valuation all through to completion. Whenever you contact them and the person is on another line, your callback is prompt, any questions are answered all along the way and quickly. We exchange contracts on Wednesday😁👍 Massive thankyou to Charlotte especially!! Debbie & Arfon
Ferndale were fantastic from start to finish. They handled everything professionally and kept us up to date with every viewing and comments made by potential buyers. We would highly recommend and would use them again if the circumstances arose.
We have bought our first home through Ferndown estates. It was a very pleasing experience. As a first time buyer, we had lot of queries which were always answered patiently. Charlotte, the sales progression manager, is very proactive and helped us at every stage till the completion.
We were first time buyers purchasing a property through Ferndown Estates in Marston Green and I honestly couldn’t fault them. Charlotte in particular went above and beyond to keep us informed at every stage. I wouldn’t hesitate to recommend them to family and friends and would definitely use them again.
The Ferndown Estates team are an Amazing Family. I had an excellent time From start to finish of my rental process. Being new in the UK with no prior experience to renting a property here, they patiently guided me through the whole process. They're automated processes made this even easier. Thank you so much for all you do Ferdown Fam.
Ferndale were very swift in replying to queries and the application process. They were also helpful on move in day showing me where everything was and fixing any problems.
Excellent service from offer to completion. Adam and Charlotte kept us fully informed throughout the entire process and dealt with the couple of issues we encountered efficiently and effectively. Would definitely recommend.
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.